Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT | |||||
| 15022 | 06/01/2001 | 622841 | Concerns that the anti-lock brake system (abs) lamp is on with diagnostic trouble codes c1230, c1229, or c1237. *tt | 10/23/2001 | |
| 14905 | 05/01/2001 | 620219 | Some vehicles may exhibit amber anti-lock brake system (abs) lamp on with undefined diagnostic trouble codes (dtcs) stored. *tt | 07/20/2001 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||||
| 99194 | 09/20/1999 | 6090082 | Information for servicing and diagnosing brake vibration, brake inspection, and brake friction material replacement. *tt | 03/06/2000 | |
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT | |||||
| 02176 | 09/02/2002 | 10008580 | Lamp-brake-invadvertent disabling of brake shift interlock. *mj | 08/05/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, AIR - DISC - PADS | |||
| 09/03/2002 | |||
| Consumer stated that the front brakes were wore out and grinding against the rotor. ts | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 06/15/2011 | 86650 | ||
| Brake lines failed and lost 90% of brake power. | |||
| 09/06/2010 | 52400 | ||
| Brake failure due to brake line rust | |||
| 01/11/2009 | 120000 | ||
| Tl*the contact owns a 2000 ford expedition. while driving approximately 40 mph, the vehicle began to vibrate and the abs indicator illuminated on the instrument panel. immediately following, the odometer, heat, and radio became inoperable and the vehicle began idling loudly. upon entering her driveway, the vehicle stalled. the brake pedal was depressed, but there was no reaction. the contact rear ended another vehicle in the driveway. the vehicle did not sustain any damages; however, the vehicle that was rear ended sustained damage to the rear bumper. there were no injuries or a police report. the vehicle was towed to a local repair shop and the mechanic stated that water entered through the windshield and drained into the fuse box, which damaged the g.e.m module. the dealer was not notified. the manufacturer stated that they were not liable for the repairs. the current and failure mileages were 120,000. | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 02/21/2008 | 145760 | 2 | 02/15/2008 |
| Purchased truck on 02/15/2008, and the brakes went on the truck on 02/21/2008, which almost cause me to go headon with a semi-truck. told dealer about brakes going out but didn't care about it. told him about me taking the truck to the transmission shop and the indicated that it was the motor that have the 5 cylinder missing in the engine and the engine had a lot of defects with the engine. took the reports to the dealer and he said he would take care of it but he indicated to me that he would not fix the problem with the truck. he told me to fix it myself and pay him the car note. *tr | |||
| 08/01/2003 | 48000 | 7 | 08/17/2002 |
| 2000 expedition horn failed. *ts when the horn failed to operate an accident occurred and the air bags failed to deploy. on a previous occasion, the consumer experienced problems with the cruise control and the abs. the consumer stated the cruise control has been replaced 4 times and the horn was replaced 3 times. the consumer believed the continued failures of the abs and horn were due to an electrical short in the wiring. *jb | |||
| 01/02/2005 | 78000 | 2 | 02/01/2000 |
| While driving at 40 mph the consumer attempted to apply the brakes suddenly . the brake sensor light came on and the brakes became mushy. the dealer states the anti lock brakes system malfunctioned. please provide additional information. *nm the consumer stated that the brakes were repaired before. emergency brake no longer works. *tc | |||
| 10/14/2001 | 60000 | 2 | |
| The anti lock brakes engaged without cause. the dealership indicated the problem was caused by the rear end, and replaced it, however the problem recurred. *jb | |||
| 10/12/2001 | 1 | ||
| Consumer stated while his wife was driving the vehicle, it would not stop or slow down at a red light, the vehicle swerved missing 2 other vehicles, vehicle was inspected, however dealership was unable to duplicate problem.*jb | |||
| 09/03/2001 | 2 | 05/01/2000 | |
| Both rear tires had tread separation and a blow out occurred on one of them .... the vehicle had been to the dealers and had brake repairs at approx. 34,000 miles . from initial lease of vehicle, there were complaints of rough ride and apparent tire problems. the dealer never made any offer to correct the problem but balanced and rotated the tires. upon taking this problem to them on 09/04/2001 they disclaimed any knowledge or assistance in adjusting the obvious malfunction of the general tire which blew out... upon taking the vehicle to a tire store and had them check the tires for any other damage they discovered that another tire had a separation of the tread and had a knot on the tire which was just beginning to ware. all tires had proper air pressure. i have kept these tires for further investigation and complaint follow-up.*ak (tiresize: 275x60r17) | |||
| 08/23/2001 | 0 | ||
| Consumer was pulling inside of a parking lot applied brakes and pedal went all the way down to the floor. dealership was aware of problem. *ak | |||
| When applying brakes pedal went to the floor, causing extended stopping distance which resulted in a collision. please give any further details.*ak | |||
| 04/22/2001 | 2 | 05/01/2000 | |
| I am concerned with the faulty mechanics on this vehicle. i have had this problem happen twice now since owning this vehicle. on jan 27-2001, i was coming off the 5 fwy and lost all power of brakes. i had to downshift to 1st gear to get my vehicle to stop, almost causing a serious accident at beach blvd. 2nd time, i was traveling on the 91 fwy at approx 70 mph when my vehicle started swerving and became very bumpy. i had to veer off the fwy in a state of shock and dangerous matter. when i stopped, my truck dropped in the front right area. i got out to look and saw that the wheel had come off and was leaning into the inside of my tire well. i am now afraid of driving this vehicle and reporting it to you so you can look into it. please follow up with me as to your actions and as to what actions i need to do to take care of this matter. third strike usually ends up in ***death*** i do not want to be part of statistics or want to hear of any others getting hurt because of this malfunction. thank you dean aughenbaugh. *ak | |||
| While driving and applying brakes vehicle continued to accelerate. to gain control engine was completely shut down. vehicle was taken to dealer, dealer will add a component to the pcv system. please give any further details.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 10/25/2001 | 1 | 05/01/2000 | |
| While traveling heard noise coming from rear of vehicle. dealer was contacted, and technician stated brakes needed to be replaced, repairs were made. while traveling rear tire (general tire 17 inch, no dot #) had a blowout, causing consumer to lose control of vehicle, driver sustained injuries. *ak *tt | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 08/31/2002 | |||
| While driving applied brakes on normal conditions and steering wheel vibrated heavily. dealer has been notified. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 05/20/2001 | 2 | ||
| While applying the brake pedal at low speed brakes failed. consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. mechanic informed determined that brake pads and rotors needed to be replaced and replaced them. however, the problem recurred, and the brake pads and rotors needed to be replaced again. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 06/05/2001 | 18000 | 3 | 09/10/2000 |
| I have now replaced the front brakes and rotors 3 times since buying this 2000 ford expedition in late 2000. i was informed by a former service manager from ford that this defect is known and wide spread. what he explained to me that they received a large lot of front right brake lines that were to small or concluded enough so as not to let the caliper completely release the pads from the rotor causing failure of both in as little as 15000 miles. there is a cover up and people are probably having accidents due to this defect. i will never buy another ford. we also had the leaking windshield over the drivers side that would leak into the electrical boards in the dash causing the lights to go out/the radio to go off and on by itself. the worst was it trying to start with no key or person in the vehicle and ruining the starter and the battery. do not buy this vehicle!!!!!!!!!!!!! because ford still lies that these are not their problems. *jb | |||
| 05/20/2001 | 2 | ||
| While applying the brake pedal at low speed brakes failed. consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. mechanic informed determined that brake pads and rotors needed to be replaced and replaced them. however, the problem recurred, and the brake pads and rotors needed to be replaced again. *ak | |||
| 1 | 03/01/2002 | ||
| The truck has 32,000 miles on it and the front rotors are no good. they have not been turned (1) time. i bought the expedition used and have put maybe 10,000 miles on it. speaking with the dealership they say when the truck was bought from them, there was nothing wrong with the rotors or brakes. my front bakes are completely gone and so are the rotors. the dealership says that since i live on a dirt road, this might have something to do with it. i have had (2) other ford trucks (f-150's) that never had this problem, my husband has a f-250 and it has 2 times the mileage on it and it does not have this problem. i don't think this is normal wear and tear.*ak | |||
| 03/03/2002 | 1 | 12/01/1999 | |
| With no warning or indication, the right brake began a grinding sound and was reported to the dealer for analysis. though under warrenty, the report was a $700 repair for a new rotor. the service manager reports this is common and owners need to report this.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM | |||
| 10/25/2001 | 1 | 05/01/2000 | |
| While traveling heard noise coming from rear of vehicle. dealer was contacted, and technician stated brakes needed to be replaced, repairs were made. while traveling rear tire (general tire 17 inch, no dot #) had a blowout, causing consumer to lose control of vehicle, driver sustained injuries. *ak *tt | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | |||
| 09/09/2003 | 1 | ||
| After parking the vehicle in the driveway, some fifteen minutes later the vehicle had flames coming from the hood. the consumer stated, the brake fluid leaked out of the cruise control onto the wiring harness. *nm | |||
| 06/08/2004 | 0 | ||
| My wife parked our 2000 ford expedition at work around 8:30 a.m. two hours later it was on fire. after many conversations with marshall mize ford they told me that the cause of the fire started in the brake system. they said that brake fluid leaked on my manifold and sparked a flame causing my car to burst into flames. i was under the impression that brake fluid was not flammable, especially after sitting for two hours it should not have even been hot enough. my truck was fixed and we have not had any problems with it yet. the fire started in the engine compartment on the left side. the fire was quickly put out causing there to be only $6500 in damage. parts replaced consist of the main wiring harness, the components of the brake system under the hood, and the cruise control system. if needed we can fax a complete invoice of all parts and labor. *nm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||
| 02/11/2007 | 150000 | 1 | 05/08/2002 |
| Tl*- the contact owns s a 2000 ford expedition with an odometer reading of 150000 miles. the contact stated that the vehicle was parked in the driveway when it caught on fire. the contact was able to put out the fire without contacting fire department. as the contact was putting out the fire under the hood they found that the master cylinder melted and was a possible source of the fire. the cruise control wasattached to the braking system, and the recall 05v017000 concerning ) vehicle speed control:cruise control could be a cause as well. *ak | |||
| 01/13/2005 | 1 | ||
| The vehicle was parked without warning the vehicle caught fire. no injuries to report. the fire department was called to extinguished out the fire. the vehicle was towed by the insurance company. please provide further information. *nm | |||
| 12/10/2004 | 62000 | 1 | |
| While vehicle was parked a fire started in the master cylinder. dealership was notified, but did not resolve the problem. *ak same as complaint #10105051 | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST | |||
| 04/22/2001 | 2 | 05/01/2000 | |
| I am concerned with the faulty mechanics on this vehicle. i have had this problem happen twice now since owning this vehicle. on jan 27-2001, i was coming off the 5 fwy and lost all power of brakes. i had to downshift to 1st gear to get my vehicle to stop, almost causing a serious accident at beach blvd. 2nd time, i was traveling on the 91 fwy at approx 70 mph when my vehicle started swerving and became very bumpy. i had to veer off the fwy in a state of shock and dangerous matter. when i stopped, my truck dropped in the front right area. i got out to look and saw that the wheel had come off and was leaning into the inside of my tire well. i am now afraid of driving this vehicle and reporting it to you so you can look into it. please follow up with me as to your actions and as to what actions i need to do to take care of this matter. third strike usually ends up in ***death*** i do not want to be part of statistics or want to hear of any others getting hurt because of this malfunction. thank you dean aughenbaugh. *ak | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST - HYDRAULIC - HOSES, LINES/PIPING, AND FITTINGS | |||
| 10/08/2004 | 80000 | 1 | 04/22/2000 |
| I was taking my child to school for a field trip. we were in the parking lot for approx. 20 min with the engine off. then out of nowhere a big gush of gray/black smoke appeared. i immediately got myself and children out of the car and proceeded to call 911. at this time the 2 bus drivers came and ask me to pop my hood assuming it was my car running hot when they lifted the hood there was flames. they got a fire ext. and put it out. i proceeded to find a way to get home and get my other children to school. i then called my mechanic and asked him to meet me at my truck. he inspected it and determined the sw asy and brake fluid lines had burned and melted . he talked to a couple of his friends whom own junkyards and they told him in the last year they have had 10 or so expeditions come in burned from the same problem. i called ford and have had no response. i believe this is a man. defect that needs to be looked into. any help or comments would be appreciated because it could have turned out worse than what it did if i didn't have bus drivers there to help. *jb | |||