Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 030709 | 04/01/2003 | 10002680 | Repeat air suspension compressor drier failures. *tt | 09/10/2003 | |
| 15692 | 03/01/2002 | 636326 | Some vehicles may exhibit a squeak, snap, rattle, or clunk in the front end when turning or going over bumps. *tt | 11/07/2002 | |
| 13725 | 01/01/2000 | 612719 | Some vehicles may exhibit a vibration/moan at highway speeds. *mjs | 06/12/2000 | |
| SUSPENSION - FRONT | |||||
| 15502 | 12/01/2001 | 630612 | Concerns with pop/clunk/click noise from the front suspension when making low-speed turns in forward or reverse gears. *tt | 04/18/2002 | |
| 15407 | 11/01/2001 | 630420 | Concerns with a pop/clunk/click noise coming from the front suspension when making low-speed turns in forward or reverse gears. *tt | 04/17/2002 | |
| 15326 | 10/01/2001 | 630235 | Some vehicles may exhibit a pop/clunk/click noise from the front suspension when making low speed turns in either forward or reverse. *tt | 04/15/2002 | |
| 13847 | 02/01/2000 | 612445 | Some vehicles (base and air suspension units) equipped with general / continental all weather low profile tires, may exhibit a steering drift / pull condition. *tt | 06/08/2000 | |
| 8094 | 02/01/2000 | 612293 | Some4x2 vehicles (base and air suspension units) equipped with general / continental all weather low profile tires, may exhibit a steering drift / pull condition. *tt | 06/07/2000 | |
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM | |||||
| 0392 | 05/12/2003 | 10002775 | Repeat air suspension compressor drier failures. *tt | 09/17/2003 | |
| 16015 | 07/01/2002 | 636202 | Some vehicles with air suspension may exhibit an initial or repeat compressor dryer failure. *tt | 11/06/2002 | |
| 15651 | 02/01/2002 | 630704 | Some vehicles equipped with air suspension may exhibit an air leak and/or overnight bleed down of the air suspension. *tt | 04/19/2002 | |
| 15362 | 11/01/2001 | 630374 | Some vehicles may exhibit air suspension malfunction. *tt | 04/16/2002 | |
| 15528 | 01/01/2002 | 630059 | Subject regarding air suspension compressor quality. *yd | 04/12/2002 | |
| 14359 | 09/01/2000 | 618633 | Subject pertaining to air suspension leaks. *jb | 04/18/2001 | |
| 7823 | 01/01/2000 | 7823 | 612214 | Expedition and navigators equipped with four wheel air suspension may require a ride height adjustment procedure be performed, before setting alignment. when adjusting ride height reference the 1990 expedition and navigator workshop manual | 06/07/2000 |
| SUSPENSION - REAR | |||||
| 050618 | 01/01/2005 | 05126 | 10016789 | Rear axle noise repair. *sc | 10/07/2005 |
| 0084 | 04/17/2000 | 613578 | Concerns with a chattering noise from the rear axle heard when turning or cornerning. **mr | 07/21/2000 | |
| SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM | |||||
| 0454 | 03/22/2004 | 10008539 | Air suspension compressor noise. *tt | 08/04/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 09/03/2012 | 118000 | 1 | |
| When making a right turn onto a high-traffic, four-lane surface street, both rear lower control arms failed under acceleration. this failure caused the rear axle to twist, the rear differential to shift position, and for the drive shaft u-joints to bind. the result was an effective loss of power and an in inability to accelerate to match traffic flow. several vehicles had to brake hard or swerve into the adjacent lane to avoid the obstruction my vehicle created. *tr | |||
| 09/03/2012 | 118000 | ||
| When making a right turn onto a high-traffic, four-lane surface street, both rear lower control arms failed under acceleration. this failure caused the rear axle to twist, the rear differential to shift position, and for the drive shaft u-joints to bind. the result was an effective loss of power and an in inability to accelerate to match traffic flow. several vehicles had to brake hard or swerve into the adjacent lane to avoid the obstruction my vehicle created. | |||
| 02/29/2012 | 290000 | ||
| Tl-the contact owns a 2000 ford expedition. the contact stated that the vehicle was taken to an independent mechanic, who detected that the rear lower control arms were completely rusted and corroded. the vehicle was then taken to an authorized dealer, where the rear lower control arms were replaced. the manufacturer was notified of the failure. the contact expressed concern of the potential safety hazard. the approximate failure mileage was 290,000. sm. | |||
| 02/29/2012 | 290000 | ||
| Tl-the contact owns a 2000 ford expedition. the contact stated the vehicle was taken to an independent mechanic who detected the rear lower control arms completely rusted as a result to corrosion. the vehicle was then taken to an authorized dealer where the rear lower control arms were replaced. the manufacturer was notified of the problem. the contact expressed concern of the potential safety hazard. the approximate failure mileage was 290,000. js | |||
| 08/17/2011 | 220000 | ||
| I thought when i bought this car that i would have a vehicle to take my son to get his chemotherapy but i thought wrong! it started with the air suspension that dropped to the ground when my shocks gave out and the rear airbags couldn't hold the weight of the vehicle but i was sitting in the car rider line at my son's school at a dead stop when they decided to go. (so much easier to look the fool) we then found hoses that had corroded apart that were vaccum hoses and thinking that was the problem we fixed them. it wasn't the problem. i didn't know then that my shocks were completely gone until we were jacking up the car and removing the back tires to inspect the airbags better when we saw that the rust had completely taken over the whole under carriage. now i have front & rear trailing arms that have numerous holes from the rust eating through them, along with the fuel tank straps that have almost rotted themselves loose, and almost completely broken ball joints. i want to know who is coming to take my son to get his chemo since i don't have the money to run out and buy a new car? i give my cash to ford to keep my car afloat. i have had this car for 10 months and i owe $2800 but the thing is that it cost more for me to fix everything and replace all dry rotted lines, rust, ect and buy coil springs which i hear now have as many problems. is ford going to pay for my son a new car since it is like this one would be totaled since it cost more to fix than it's worth? no, they don't care and i hope when they go home after reading this they can look their own child in the face knowing that my son doesn't have a ride to chemo 30 miles away! i guess it will take wrecking my car accidentally and killing the child i fought for 10 yrs to keep alive for insurance to pay for it or is ford going to have heart doing the right thing by recalling the things they know is their faults? | |||
| 08/24/2008 | 120000 | ||
| Tl*the contact owns a 2000 ford expedition. the contact stated that the vehicle would sporadically stall. the dealer stated that the coil pack located near the air compressor, could develop moisture, which would cause the coil springs to fail and the vehicle to stall. secondly, the technician stated that in rainy conditions, condensation under the hood could cause the coil springs to fail spontaneously. as a result, the risk of a crash is increased. three coil springs need to be replaced at the cost of $500. the manufacturer did not assist. the failure and current mileages were 120,000. | |||
| 01/04/2006 | 51390 | 1 | 12/01/2001 |
| In early jan 2006, we have a popping sound and movement in the steering wheel of our 2000 expedition. we could feel it moving in the steering when driving and were concerned. we have an extended warranty on our expedition so we took it to germain ford in columbus, ohio. they said the left front stabilizer link bolt had broke in half and the stabilizer bar was slipping on and off causing the movement and sound. they told me this was not a warranty item. my expedition has only 51,000 miles and is driven by my wife to work. at the same time the dealer told me by ball joints needed to be replaced. i said how can a steel bolt in the steering linkage actually brake and not be covered? i asked for the service mgr and he actually said to me they don't make things like they use to. i then recalled a service notice some time back about something in the front end of expeditions so i looked through my files. sure enough, ford sent out a service bulletin in 6-04 titled tie rod inspection procedure. while the service bulletin covers a couple items it believe it shows ford knew they had a problem with the front ends and sent out a service notice to excuse themselves and to avoid paying for repairs. when the dealership told me they would not cover, i called the warranty hotline. the representative told me ball joints are wearing out sooner then they would expect but it was not a warranty item so i had to get those repaired as well. in summary, i believe the bolt breaking could be a safety issue and that for a customer to spend $800 to replace a broken bolt in the front linkage and ball joints on an excellent condition vehicle with only 51,000 miles is outrageous. i am guessing other expedition owners are experiencing the same problem and would like to file a complaint for getting ford to reimburse the $800 i had to spend in repair. *jb | |||
| 01/04/2004 | 2 | 09/25/2002 | |
| Prior to the replacement of the original tires purchased on the vehicle due to the safety recall of tires, i had no apparent problems with my transmission or rear suspension. immediately following the tire replacement i noticed a scrubbing or dragging noise. the vehicle was immediately returned to the ford dealership and questioned as to why the vehicle was now making a noise that was not there before. i was told that the tires were a little larger than the original ones and that the noise would subside. the noise did not. the vehicle was taken back again and i asked what was wrong with the expedition because the noise was very annoying and appeared to get worst. i was worried that the rear suspension was having problems. the expedition was placed on the rack and examined by the same ford dealership, i was told that there was nothing wrong. the noise continued and then the transmission began to experience problems. we took the transmission to have it flushed and then started experiencing increased problems almost immediately after having it flushed. so much so that it was returned to the service department the same day because we thought maybe they had forgotten to put something back together. we were referred to a transmission repair shop to check. at that time, the transmission service repair man said that he had never seen anything like it on his machine. when we returned home, we noticed that the problem appeared to worsen so we did not drive the exp for about a month hoping that we would be able to research the problem and find someone else who had experienced and fixed it. to no avail, we did not. the exp will not even move anymore. these problems did not occur until the tires were replaced. *ak | |||
| 07/28/2003 | 76930 | 1 | 08/19/2000 |
| I purchased a new ford expedition in august 2000. at time of purchase i noticed that a noisy motor would run under the hood for 30-45 seconds. this rattling noise was audible within the vehicle. i questioned this noise to the sales person. he said it was the compressor of the suspension leveling system and was normal. several months passed with the same noise being heard after starting the vehicle or while driving. during the first maintenance appointment i questioned this noisy compressor again. the mechanic said, everything looks good, nothing to worry about, it's common for the expeditions to do this. i questioned this compressor noise each time i took it in for schedule maintenance. as always, i was told it was normal. i was concerned that something was wrong, because it just didn't seem normal for this noise to happen constantly. on february 9, 2002 i had two recalls performed. once again i had the dealership check the noisy compressor. the work ordered stated, ck air ride air pump & customer states pump is very noisy. mechanic indicated, ckd & no abnormal noises at this time. on july 28, 2003 the suspension compressor finally stopped working. a new suspension compressor was installed. the mechanic indicated that the old compressor was burned out and making a rattling noise. i told him that it always made that rattling noise. he stated that something was wrong before because it doesn't make the noise now. this compressor was the motor that constantly made noise from day one. yet i was always told that nothing was wrong. if nothing was wrong with it, then why is it silent now when the suspension systems activates. a major fatality could have occurred had i been driving 65 miles per hour. fortunately, i was only driving away from a parking space when the suspension system failed. i'm still paranoid after having this repaired. i'm always questioning, when will the suspension fail? *nlm | |||
| 06/02/2002 | 1 | ||
| Consumer states that there is a clanking noise that comes from the front of the vehicle when making turns. contacted dealer.*jb | |||
| 06/07/2002 | |||
| Initial contact with oncoming vehicle at 35 mph. no air bags wnet off. bounced off car and hit a telephone pole straight on the front of the vehicle and again no air bags went off.*ak | |||
| 4 | 12/17/1999 | ||
| When driving at speeds from 55mph and up, vehicle sways out of control. dealer has seen vehicle 3 to 4 times, and cannot fix it. *ak the dealer stated that this is the way the vehicle was made, consumer stated that the vehicle mostly swayed from side to side during lane changes. *slc | |||
| 08/08/2000 | 07/01/2000 | ||
| Within the first month, i noticed that the steering is very unstable. we have taken in back to the dealership several times and yet they have not corrected the problem. they have adjusted the ride height twice, set the alignment, installed new steering gear, idler arm (did this twice), pitman arm, and chamber/caster kit along with other corrections. just the other day, we were on the freeway and felt the vehicle losing control. in fact, when we took it for a test drive with one of the technician at the dealership, the vehicle jumped over two lanes. this vehicle is very dangerous and if you can please provide any further information.*ak | |||
| 06/19/2001 | 5 | 03/01/2000 | |
| Since purchasing this vehicle in march 2000, we have had problems with rough idling, transmission not wanting to shift, front end clunking, rear end suspension and sudden acceleration. extensive repairs have been done on this vehicle, including replacing the transmission, yet none of the above items have been repaired. it is extremely dangerous to be driving a vehicle when suddenly it will accelerate and drive on its own. the car can drive at 50 - 60 mph for several miles without stepping on the accelerator. when stopped at a traffic light you have to listen to the engine, watch the rpm's and be ready to put the car into neutral and push forcefully on the brakes to keep the car from plowing into the car ahead. last week i pulled into the bank parking lot and with no warning the car's rpm's jumped to 3,000 and i barely missed hitting two parked cars. in addition, the front end makes hard, loud grinding noises, when backing up the four wheel drive goes out and it feels like the car has two flat tires. it also does this sometime going forward and turning, so it is difficult to steer when it does this. from the day that this car was purchased it has idled like an old car that desperately needs a tune up. all these problems still exist after having the car be at the dealer for 39 days this year. because this vehicle is not safe, i have notified chino hills ford, ford and the arbitration board that i want ford to repurchase my vehicle because it is not safe.*ak | |||
| 08/12/2000 | |||
| Suspension causes the vehicle to wobble over highway. vehicle is very defficult to control. contacted dealer, and dealer aligned vehicle. *ak | |||
| 03/30/1999 | 1 | 01/01/2000 | |
| Whenever driving at high speeds vehicle will vibrate up and down the highway.*ak *jb | |||
| 02/04/2000 | 5 | 12/21/1999 | |
| When driving over 45mph vehicle shakes excessively. this includes the following; interior and exterior, such as mirrors/seats, and body. dealer has seen vehicle 6 times, and cannot fix problem. *ak | |||
| 11/15/1999 | 4 | ||
| Ongoing problem with vibration. whenever vehicle pulled off from a stop position it would vibrate, stop for a while and commence again when vehicle reacheed 45 mph. vehicle been in dealer shop on four occasions, and on each visit, parts have been replaced. but problem still reoccurring. *ak | |||
| 11/28/1999 | 5 | 11/01/1999 | |
| On day of purchase, vehicle shook, pulled to right and required constant steering corrections to maintain course. steering is very sensitive and there is a tracking problem. returned to dealer three times and vehicle has been at dealer for correction of these problems 14 days. | |||
| SUSPENSION - FRONT | |||
| 05/17/2005 | 87400 | 1 | 03/25/2000 |
| Consumer states the suspension on the front end passengers side failed. the tie rod end broke and the wheels were uncontrollable. when this incident occurred there weren't any lights or warnings. the vehicle was serviced 800 miles ago and there was no indication of a future problem. *jb the outer right tie rod came apart. the dealership replaced the right inner and outer tie rod. the broken part of the rod did not show any signs of rust/corrosion or lack of lubricant.*sb *nm | |||
| 01/10/2004 | 50 | 12/20/2003 | |
| When turning the front tires are rubbing against the axle. dealership is puzzled as to how to repair the defect. *ak the consumer believes this is a design defect. *nm | |||
| 01/10/2004 | 65000 | 2 | 11/03/1999 |
| 2000 ford expedition, eddie bauer concern: front stabilizer link bolts appear to be counterfit. the bolts fail at the top connection to the stabilizer bar at 62,000-65,000 miles. this creates unsafe steering and handling under many driving conditions. the head of the bolt shears off. the oem bolt does not meet the strength requirements for this vehicle. replacement bolts contained in the link kits from ford are not the same. the bolts are galvanized and appear to be imperial (british) standard vice metric. the local ford dealer where i purchased the new link kits says that they discover many such failures and sell many replacement kits for this vehicle. these bolts are lifetime items. they should never fail. the results could be catastrophic. i have the remainder of the assembly that recently failed. the other side failed last spring and the assembly fell off completely. i would like to send that parts that i have to your research group.*ak | |||
| 02/03/2004 | 1 | 01/08/2003 | |
| 2000 ford expedition anti sway bar link broken on left side. the sway bar is now hanging loose on that side. my boyfriend heard popping noises coming from the left front side and found the anti sway bar broken loose. he hit a puddle at about 45 mph and nearly lost control of the vehicle.*ak | |||
| 1 | |||
| The vehicle violently pulled to the right, which caused the consumer to lose control of the vehicle. *jb | |||
| 12/26/2001 | |||
| During wet road condition truck hydroplanes. consumer has no control . consumer has contacted ford. please provide any further information.*ak | |||
| While pulling out of parking space at low speed consumer heard a noise from front end. dealer has been contacted, and replaced different parts, however, problem returned few days later. please provide further information. *ak | |||
| 04/14/2000 | 1 | ||
| Front tires are cupping, uneven tire wear, vehicle inspected and aligned,possible tire related defect (no make/model of tires provided). *cj | |||
| 08/01/2000 | |||
| Vehicle wanders mostly at 60-70mph. this problem is intermittent. vehlice almost flipped over. dealer has looked at it 3 other times. delaer said that because they were highly sentitive they will do this. dealer will inspect vehicle once again.*ak | |||
| 07/19/2000 | |||
| Consumer is taking in vehicle in for the 5th time. vehicle wanders to the left. dealer has no remedy & that they have done everything they could for the vehcile. manufacturer sent dealer some adjustments to do to vehicle. right side was adjusted so far. vehicle was now going to the left & right. independent front end specialist said vehicle should be pulling to the right.*ak | |||
| When driving at highway speed 60 mph or over consumer noticed vibration coming from the front end. also, vehicle shook, causing poor steering control. consumer has contacted dealer, dealer has replaced the tires and rims, but problem still occurs. please provide any further details. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| 12/09/1999 | 1 | ||
| When driving by a bearer there is a jungling noise in front suspension, dealer removed lubricate,reinstalled and retorque both front lower control arms. *cj | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 05/05/2006 | 65000 | 1 | 10/15/2005 |
| Dt*: the contact stated while driving 65 mph the vehicle veered to the left, it also rattled on bumpy roads at any speed. the vehicle was taken to an independent repair shop where it was determined the front lower ball joints needed to be replaced. the dealer has been contacted. the shocks were also loose. updated on 05/30/06. *ak | |||
| 06/06/2004 | 108835 | 2 | |
| While making a right turn it felt like the truck was skipping. consumer then pulled of the road. upon exiting the truck consumer noticed that 3 of the wheels were facing forward, and the right passenger side wheel was turned inwards. the truck was then towed to dealership because it was not drivable. dealership inspected the steering linkage, and indicated that a tie rod had fallen off, and the others were loose, all 4 tie rods need to be replaced. they also had to replaced the lower ball joints. *ak | |||
| SUSPENSION - FRONT - SHOCK ABSORBER | |||
| 05/05/2006 | 65000 | 1 | 10/15/2005 |
| Dt*: the contact stated while driving 65 mph the vehicle veered to the left, it also rattled on bumpy roads at any speed. the vehicle was taken to an independent repair shop where it was determined the front lower ball joints needed to be replaced. the dealer has been contacted. the shocks were also loose. updated on 05/30/06. *ak | |||
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM | |||
| 01/17/2004 | 73000 | 5 | 06/17/2001 |
| Air suspension compressor keeps failing. *jb | |||
| 06/29/2003 | |||
| The vehicle is rated to easily tow my boat and trailer. while moving my boat so i could mow aroung where it sits the air suspension system let out a very load sound of air. i unhooked the trailer and the rear of my vehicle was almost on the ground. i just dropped it off at the dealer and was told the air link coupler separated and this caused the air to leak out. it was a very rough ride to the dealer and also very dangerous. i am just glad i wasn't going down the road when this occured. please let me know if this a common problem, and can i expect it to happen again. | |||
| SUSPENSION - FRONT - SPRINGS - TORSION BAR | |||
| 02/21/2003 | 45000 | 1 | |
| The sway bar separated from the suspension on the drivers side. *jb | |||
| SUSPENSION - FRONT - STABILIZER BAR | |||
| 05/28/2005 | 55481 | 1 | 02/19/2000 |
| On may 28th, 2005 i was performing a pre-vacation safety inspection of my 2000 ford expedition when i noticed that the front anti sway bar ends were not connected to anything on my vehicle. i called shawnee mission ford in shawnee, ks for advice. they directed me to bring the vehicle in for immediate repair. after arrival at the dealer, i stayed with the mechanic to observe repairs. he showed me two rusted and broken halves of link that had snapped in two from corrosion and metal fatigue. he said that he gets several of these each week on f150s, expeditions and explorers. he referred to it as a design flaw that has been rectified by a recall on the explorer with a larger or reinforced link, but not on the expedition or the f150. i decided this should be reported for two reasons. first, someone could be injured or have their vehicle damaged by the bottom half of these links falling of onto the roadway. second, i suspect the premature and choppy wear of my front tires is directly attributable to this defect. someone equipped this vehicle with that item for a reason. it isn't performing its intended purpose. it should be recalled and fixed with an acceptable and safe part.1 *jb | |||
| 10/05/2004 | 1 | 06/30/2000 | |
| Upon looking under my truck i notices the anti sway bar was not connected on either end of the bar to anything. i have the truck at miller ford where they have told me they see several of these weekly. i asked how could it be? the reply was they simply break off. i asked wouldn't they be any remnants of the connection left? the reply was no they simply fall off onto the road. could this be a dangerous situation for not only a rollover but a projectile being launched onto the hyway? seeing as they see at least six cases a week.*ak | |||
| 07/13/2004 | 47000 | 1 | 02/01/2000 |
| The front sway bar linkage bolts rusted and broke on both sides. i only had 47k miles on my vehicle. i noticed the vehicle jerked after hitting pot holes almost being uncontrollable if i was not holding on the steering wheel with both hands. *la | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 03/05/2002 | |||
| Front right wheel started to wobble while driving at highway speed of 55-60 mph. vehicle taken to a repair shop, and informed that plastic bearing needed to be replaced. feel free to provide any further information.*ak | |||
| SUSPENSION - REAR | |||
| 08/15/2011 | 111000 | ||
| We have a 2000 ford eddie bauer expedition with 111,000 miles. we purchased new &it has been garaged kept & always washed at the car wash after a snow storm. took the truck for inspection on 8/15/11 and was told by the mechanic to stop driving the vehicle immediately due to failure of the lower control arms. we where advised if the control arms broke a serious accident could occur, especially @ highway speeds. the upper control arms are beginning to show signs of chipping of the powder coating which will more than likely lead to premature failure. we have researched this issue on line & found that there are others who are also experiencing the same issue with the rusting of the lower control arms. the truck is now sitting in our garage & we are waiting for delivery of the both the lower & upper control arms. seems like there is some sort of rust issues w/ them for those of us who live in the snow belt region. | |||
| 01/26/2011 | 122871 | ||
| While driving vehicle at 15 mph heard a clunk under the vehicle. stopped and when trying to move heard a loud popping/grinding sound. vehicle was towed to ford repair shop. mechanic documented that both rear lower trailing arms had rusted all the way through and were broken. mechanic also noted that both rear upper trailing arms were very rusty. both upper and lower rear trailing arms were replaced. old parts are available. | |||
| 01/23/2011 | 90000 | ||
| The lower control arms on the rear suspention have excessive rust and they break off with engine torgue or throttle. the drive shaft breaks off when the rear axle rotates and this locks up the rear axle, and also snaps the emergency brake cable. the damages are up to 3500.00 dollars and climbing. this is happening on all vehicles where the new road salt is used in excess. this should be a major recall. | |||
| 06/14/2010 | 115000 | ||
| 2000 ford expedition 4x4. rear lower trailing arms or ( control arms ). problem occures when the powder coating flakes off exposing the bare metal. control arms rust through and break in half. when this happens total loss of control can happen. ford states they never had any complaints. | |||
| 09/07/2010 | 52300 | ||
| The trailing arms/lower control arms on my 2000 ford expedition had rusted through & had to be replaced. i could not wait for them to fail given the hazardous nature of this defect. these parts should not have been made so poorly. | |||
| 09/13/2010 | 103000 | ||
| Tl- the contact owns a 2000 ford expedition. while traveling 55 mph the contact noticed a loud pop sound coming from the rear of the vehicle, after examining the vehicle the contact noticed that a part of the vehicle had broken off the rear of the vehicle. the vehicle was taken to a local mechanic where the trailing arm was replaced. prior to the failure the contact noticed a clunking sound coming from the rear of the vehicle. the current and failure mileages were 103000. bml | |||
| 09/07/2010 | 52300 | ||
| The trailing arms/lower control arms on my 2000 ford expedition had rusted through & had to be replaced. i could not wait for them to fail given the hazardous nature of this defect. these parts should not have been made so poorly. | |||
| 09/13/2010 | 103000 | ||
| Tl- the contact owns a 2000 ford expedition. while traveling 55 mph the contact noticed a loud pop sound coming from the rear of the vehicle, after examining the vehicle the contact noticed that a part of the vehicle had broken off the rear of the vehicle. the vehicle was taken to a local mechanic where the trailing arm was replaced. prior to the failure the contact noticed a clunking sound coming from the rear of the vehicle. the current and failure mileages were 103000. bml | |||
| 09/07/2010 | 52300 | ||
| The trailing arms/lower control arms on my 2000 ford expedition had rusted through & had to be replaced. i could not wait for them to fail given the hazardous nature of this defect. these parts should not have been made so poorly. | |||
| 09/13/2010 | 103000 | ||
| Tl- the contact owns a 2000 ford expedition. while traveling 55 mph the contact noticed a loud pop sound coming from the rear of the vehicle, after examining the vehicle the contact noticed that a part of the vehicle had broken off the rear of the vehicle. the vehicle was taken to a local mechanic where the trailing arm was replaced. prior to the failure the contact noticed a clunking sound coming from the rear of the vehicle. the current and failure mileages were 103000. bml | |||
| 10/15/2001 | 0 | ||
| While driving about 25mph back end dropped. mechanic stated that it was defective suspension, and possibly came that way from manufacturer. no injuries in this accident. *ak | |||
| Air link cupler suspension causing rear suspension to drop. dealer is inspecting vehicle. please provide further information. *ak | |||
| 06/17/2002 | |||
| While traveling on 40mph hour on highway bottom of vehicle dropped down in rear of suspension.*ak | |||
| 12/01/2000 | |||
| When traveling on highway noticed that the rear end trembles and vibrates. dealership is awrae of problem. *ak | |||
| SUSPENSION - REAR - SPRINGS | |||
| 06/09/2003 | 1 | ||
| Truck would vibrate when taking off from a stop. vehicle was taken to the repair shop, and consumer was told that rear end was gone. they had to replace a rear end.*ak | |||
| SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM | |||
| 09/06/2007 | 40000 | 1 | 01/05/2000 |
| Tl*the contact owns a 2000 ford expedition. while driving 30 mph, the vehicle began to ride very hard over rough terrain. the contact pulled the vehicle over and noticed that the suspension failed, which caused the rear of the vehicle to lower. the dealer stated that they would perform a free diagnostic. the current and failure mileages were 40,000. | |||
| 09/11/2006 | 155000 | 1 | 07/01/2003 |
| Dt*: the contact stated upon entering the vehicle, the air suspension did not activate the shocks accordingly and the rear of the vehicle sat low on the ground. the dealer and manufacturer were alerted and suggested performing a diagnostic test to detect any possible failure codes. | |||
| 01/16/2003 | 46436 | 8 | |
| Ltr fm patricia blue-bilal (nc) request recall of the 2000 ford expedition air ride suspension system, also request reimbursement for repairs. *ts the rear air ride suspension has been replaced on 8 different occasions. *jb | |||
| 06/01/2002 | 59500 | 2 | 06/01/2000 |
| Auto load leveling suspension failed june 2002. dealer found wiring problem that caused short and caused sensor to fail. when system fails, system drops rear of car down on axle with no suspension. vehicle is very unsafe to drive especially over rough road and when cornering. i complained to the dealer and ford that this was a major problem and would be especially dangerous if towing a trailer when this happened. in may of 2003 system failed while towing a fairly heavy trailer. trailer tongue hit the pavement. vehicle was very unstable to drive and get safely off the road. this time the problem was a relay that failed. vehicles with this load leveling system need to be recalled and modified to freeze the system in it's current state when a failure is detected and not to let out all of the air in the suspension. there needs to be a way to disable the system and manually add or remove air from the air shocks in this situation. i prefer to remove the automatic control from this system and control it manually. *jb | |||
| Air link coupler separated, causing rear suspension to drop. dealer is inspecting vehicle. please provide further information. *ak | |||
| 01/24/2002 | 1 | 12/01/2001 | |
| The vehicle is rated capable of pulling our two horse trailer, while coming down the driveway, rear air suspension system went flat driving the nose of the horse trailer into the road. had this happened on the highway it would have been a major mess. is this common?*ak | |||
| SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM - LINES AND FITTINGS | |||
| 07/08/2003 | 23175 | 1 | 01/22/2000 |
| Air suspension failure on 2000 expedition causing rear of truck to drop totally and ride unsafely on the frame bumpers. all springing was totally lost. fortunately the incident occurred in a parking lot but a similar failure on the highway could create a serious hazard in my opinion. part number 2l1z-5b322aa un asy-800173. truck has only 23,180 miles on it and is a garaged vehicle well maintained. *ak | |||
| SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM - SPRINGS/BAGS | |||
| 10/31/2000 | 0 | 1 | |
| Ever since we purchased a 2000 ford expedition and drove the vehicle off the lot, a fan has been turning off and on whether the vehicle is on or off. we took it back to the dealer when it was still under warranty, but nothing was found. now, the fan is turning on more often and it is louder than before. we are afraid that it may short out and cause a fire. we have noticed that the rear of the vehicle raises every time the fan turns on and vehicle lowers throughout the day. we are also afraid that we may have an accident while traveling on the highway. *nm | |||