Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT | |||||
| 15022 | 06/01/2001 | 622841 | Concerns that the anti-lock brake system (abs) lamp is on with diagnostic trouble codes c1230, c1229, or c1237. *tt | 10/23/2001 | |
| 14905 | 05/01/2001 | 620219 | Some vehicles may exhibit amber anti-lock brake system (abs) lamp on with undefined diagnostic trouble codes (dtcs) stored. *tt | 07/20/2001 | |
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT | |||||
| 02176 | 09/02/2002 | 10008580 | Lamp-brake-invadvertent disabling of brake shift interlock. *mj | 08/05/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, AIR | |||
| 12/27/2002 | 22000 | ||
| While driving, the vehicle stop accelerating but the motor continued to run and there was a burning smell from the back of the vehicle. consumer coasted the vehicle home. burning smell was caused by the asbestos from the back brakes.*ak | |||
| SERVICE BRAKES, AIR - ANTILOCK - CONTROL UNIT/MODULE | |||
| 01/18/2008 | 80000 | 5 | 05/24/2001 |
| After rain or heavy fog we experienced many electrical issues on our 01 expedition incl. horn not working normal,front & rear wipers not working or coming on by themselves,door locks locking/unlocking while driving, interior & exterior lights not working,alarm system going off while suv was being driven,fan blower on after suv was turned off, radio working intermittently, etc. the latest occurred 1/16/08 after heavy rains the prior night. suv wouldn't start in the morning and had to be jumped. it was driven that day with only issue being interior lights coming on themselves. on 1/17/08 suv wouldn't turn over and again was jumped. there was clicking noise from engine compartment that seemed to be coming from kelsey hayes black box. we immediately took suv to dealership and asked for tech to witness issue. tech confirmed noise coming from the k-h abs module, said problem was probably due to windshield leak into fuse box & gem module which was sending current to abs module and also causing interior lights to turn on/off by themselves. on 1/18/08 dealership said tech did pressure test on windshield and it leaked and needed to be resealed. fuse box and gem module would also need replaced. since problems were caused by water leak ford ext.warranty won't cover repairs. i spoke to srv mgr,who said he would call zone mgr.and get back to me. i called ford customer relations (crc) to document issues. called dealership on 1/21/08 and srv. mgr. said zone mgr. said nothing could be done to resolve situation and we were responsible for repairs. due to ongoing electric issues with suv we fear other safety features may malfunction compromising our safety. ford issued ssm 15773 on 4/05/02 to dealerships addressing unusual electrical issues after rain or snow resulting from a windshield water leak. the ssm included actions to be taken in that situation. our vehicle was back to dealership many times after release of ssm for electrical issues and ssm work was never done. *tr | |||
| SERVICE BRAKES, ELECTRIC | |||
| 12/23/2009 | 1 | ||
| Parked vehicle at store and turned it off got out and went inside. then someone came inside and said that a black suv was on fire. returned to car and hurried and opened the hood. had a drink in the truck so got it and threw it on the fire got it put out and looked it had started at the master cylinder and cruise control sensor. *tr | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 08/02/2005 | 69800 | 20 | 07/23/2005 |
| Since i got the truck the electric system has been failing, also the brakes failed to operate while on the freeway and almost had us killed. the back door locks by itself and can't be opened. air comes in from the front windshield and it also leaks when it rains. all four tires were very wasted, also i was lied about the interest rate. i was told that my interest would be 6.78% and in the contract it appears as 12.15%.*jb | |||
| 1 | |||
| While driving 15 mph the brakes locked up. vehicle will be taken to a dealer for diagnosis. *ak | |||
| 08/24/2002 | 1 | ||
| The brake pedal became stuck while driving down a hill. *jb | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 12/17/2002 | 47600 | 1 | 01/01/2001 |
| My wife was driving in the middle of traffic when she suddenly had no brakes. the brake pedal went all the way to the floor and failed to respond. she then began to pump them wildly and got some braking action. (this is in an new ford expedition with only 47,000 miles on the odometer. ) she drove in first gear to our local ford dealer a few blocks away. a right front wheel bearing had already worn out-apparently a manufacturing defect, causing the wheel to become loose from the axle. as it came loose, the brake shoe and piston mechanism of the brake ceased to function. she was lucky that she hit no one else and that the wheel did not come off causing the vehicle to flip. she was fortunate she was not on the freeway at high speeds when this incident occurred. the service manager said she was lucky to get in before the wheel fell off the vehicle. i am appalled to think that an suv that has only had soft on- road use and never used off -road could have a wheel bearing go out at such low mileage. because of the high profile nature of the vehicle, the potential for flipping is even greater with this type of problem than poorly constructed tires. i am very angry that such a problem occurred with this vehicle, when it is not even two years old. | |||
| 09/17/2001 | |||
| While coming to a stop or yield car resited braking, and vehicle started trembling, causing vehicle to shut completely off. vehicle took 3-5 minutes before starting.*ak | |||
| 10/15/2001 | 2 | 09/01/2001 | |
| 2nd time service alarm comes on followed by total loss of brakes. required engine to be shut off and restarted before brakes would function. very very lucky that i had space to act and there was no traffic in lane. *ak | |||
| 10/12/2001 | |||
| While waiting at stop light with foot on the brakes vehicle suddenly, without warning, surged forward 2-3 feet. had taken vehicle to dealership several times, and mechanic placed vehicle on diagnostic machine. no codes appeared for surging problem. mechanic did replace air by pass valve, and had reprogramed pcm. *ak | |||
| 04/07/2001 | |||
| Consumer applied brake at intersection, slow speed, and brake pedal fell to floor. vehicle at dealer at this time. *ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE | |||
| 06/11/2002 | 1 | 09/01/2001 | |
| Consumer states at 15mph the spare tire located under the vehicle fell onto the ground and could have cause an accident. cause unknown. dealer notified.*jbthe tire carrier was replaced. consumer stated that the abs light intermittently illuminates. technician found that the front sensor wiggles and there was damage to the rotor due to it being frozen on the hub. all were replaced. *jg | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 30800 | 1 | ||
| While driving had applied the brakes and consumer heard a loud grinding noise. consumer took vehicle to the dealer. was informed by dealer that both front rotors and pads needed to be replaced . *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 03/25/2006 | 106000 | 3 | 04/01/2003 |
| Since purchase i have traveled 80000 miles and have replaced the rotors 3 times and the pads 4 times on the front. the most current time the vehicle shakes so bad when i apply the brake that i have to alter my driving while stopping to avoid colliding with other vehicles. i have purchased the high heat rotors and ceramic pads to have the best possible parts on the vehicle and it still eats them up too often. *jb | |||
| 30800 | 1 | ||
| While driving had applied the brakes and consumer heard a loud grinding noise. consumer took vehicle to the dealer. was informed by dealer that both front rotors and pads needed to be replaced . *ak | |||
| 06/11/2002 | 1 | 09/01/2001 | |
| Consumer states at 15mph the spare tire located under the vehicle fell onto the ground and could have cause an accident. cause unknown. dealer notified.*jbthe tire carrier was replaced. consumer stated that the abs light intermittently illuminates. technician found that the front sensor wiggles and there was damage to the rotor due to it being frozen on the hub. all were replaced. *jg | |||
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | |||
| 07/23/2008 | 82208 | 1 | |
| Tl*the contact owns a 2001 ford expedition. while the contact was backing up the vehicle at an unknown speed, the brake pedal simply fell off. the brake pedal was reattached by a mechanic. the contact feels that this is a safety issue because the failure could have occurred while she was driving, resulting in a serious crash. the current and failure mileages were 82,208. updated 10/03/08 *bf updated 10/06/08. *jb | |||
| 12/17/2003 | 40000 | 1 | |
| The brake pedal separated from its linkage. this occurred while driving. as a result, consumer was unable to depress the brake pedal when needed. this caused the vehicle to impact a curb. police inspector indicated that it was due to a manufacturing defect.*ak | |||