Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 0399 | 05/12/2003 | 10002781 | Tie rod end inspection procedure. *tt | 09/17/2003 | |
| 14815 | 04/01/2001 | 619295 | Some vehicles built after 04/10/01, equipped with air suspension, may exhibit a electronic variable orifice (evo) steering diagnostic trouble code (dtc) c1917. *tt | 05/23/2001 | |
| 14814 | 04/01/2001 | 619294 | Information on discontinuation of electronic variable orifice (evo) steering. *tt | 05/23/2001 | |
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||||
| 00222 | 10/30/2000 | 618559 | Information regarding power steering pump bolt-correct placement of bolts and washer-windsor built engines. *jb | 04/16/2001 | |
| STEERING - LINKAGES - ARM - IDLER AND ATTACHMENT | |||||
| 17346 | 11/01/2003 | 10008177 | Steering idler arm noise. *tt | 07/22/2004 | |
| 0241 | 03/04/2002 | 636054 | Subject regarding idler arm replacement specifications. *tt | 11/04/2002 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 04L19 | 09/01/2004 | 10010001 | Customer maintenance reminder - literature program 04l19 - tie rod inspection procedure. *tt | 11/03/2004 | |
| 031513 | 08/04/2003 | 10003192 | Tie rod end inspection procedure. *tt | 10/10/2003 | |
| 03610 | 03/31/2003 | 10001861 | Tie rod end inspection procedure. canada vehicles only. *tt *jb | 07/23/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 06/22/2010 | |||
| 2001 ford expedition was being driven around 40mph when the steering wheel and brakes failed to work. with the help of my passenger, we were able to pull hard on steering wheel and get it to turn off road and into parking lot. vehicle was able to cross several lanes safely only because there was no traffic close enough to block or challenge this emergency need. brakes would not respond well either. accident and injury could have easily happened. air conditioning remained running like normal but the oil and batteriy lights came on after incident began. once stopped, the vehicle key was turned to the off position and then turned on again. the steering and brakes began working again. it was driven slowly home where it remains. it is very dangerous to have a large vehicle lose steering and brakes while being driven. i could not have steered clear or stopped for persons or vehicles. a very hazardous condition that warrants investigation. | |||
| Consumer feels very unsafe when making left hand turns or making left curves. steering is very loose, )and consumer must grip steering wheel very tightly with both hands. vehicle feels like it will tip over easily. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 07/14/2003 | 22000 | 1 | 05/25/2001 |
| Steeling failure, lost control of car, car crashed to the wall. wrote to ford. but no response.*ak | |||
| 07/19/2002 | |||
| Vehicle was going 35mph and steering malfunctioned. there was no response, no matter which direction vehicle was steering. vehicle continued to go straight. dealer was contacted. please provide more information.*ak | |||
| STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM | |||
| 05/12/2004 | 55583 | 2 | |
| Lower ball joint failure ,no warning. lower ball joit ,right side-right front axle(inner and outer c/v joints. replaced ball joit and axle at own expense. ford said ball joints should last 100,000 miles , vehicle only has 55,600 miles. *ak | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 09/07/2004 | 68560 | 1 | |
| The consumer received an inspection letter from the manufacturer to have the tie rods inspected. the consumer later contacted the manufacturer and asked why? since the vehicle only has 68,000 miles on it and why should the tie rods be suspect to failure at only 68,000 miles. the manufacturer failed to comment. the consumer is now terrified in fear that the vehicle may have problems that could effect the children. provide further details. *jb | |||