Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 030709 | 04/01/2003 | 10002680 | Repeat air suspension compressor drier failures. *tt | 09/10/2003 | |
| 15692 | 03/01/2002 | 636326 | Some vehicles may exhibit a squeak, snap, rattle, or clunk in the front end when turning or going over bumps. *tt | 11/07/2002 | |
| SUSPENSION - FRONT | |||||
| 15502 | 12/01/2001 | 630612 | Concerns with pop/clunk/click noise from the front suspension when making low-speed turns in forward or reverse gears. *tt | 04/18/2002 | |
| 15407 | 11/01/2001 | 630420 | Concerns with a pop/clunk/click noise coming from the front suspension when making low-speed turns in forward or reverse gears. *tt | 04/17/2002 | |
| 15326 | 10/01/2001 | 630235 | Some vehicles may exhibit a pop/clunk/click noise from the front suspension when making low speed turns in either forward or reverse. *tt | 04/15/2002 | |
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM | |||||
| 0392 | 05/12/2003 | 10002775 | Repeat air suspension compressor drier failures. *tt | 09/17/2003 | |
| 16015 | 07/01/2002 | 636202 | Some vehicles with air suspension may exhibit an initial or repeat compressor dryer failure. *tt | 11/06/2002 | |
| 15651 | 02/01/2002 | 630704 | Some vehicles equipped with air suspension may exhibit an air leak and/or overnight bleed down of the air suspension. *tt | 04/19/2002 | |
| 15362 | 11/01/2001 | 630374 | Some vehicles may exhibit air suspension malfunction. *tt | 04/16/2002 | |
| 15528 | 01/01/2002 | 630059 | Subject regarding air suspension compressor quality. *yd | 04/12/2002 | |
| 14359 | 09/01/2000 | 618633 | Subject pertaining to air suspension leaks. *jb | 04/18/2001 | |
| SUSPENSION - REAR | |||||
| 050618 | 01/01/2005 | 05126 | 10016789 | Rear axle noise repair. *sc | 10/07/2005 |
| SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM | |||||
| 0454 | 03/22/2004 | 10008539 | Air suspension compressor noise. *tt | 08/04/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 01/15/2013 | 150000 | 1 | |
| Vehicle is a 2001 ford expedition xlt 4x4 purchased new in april 2001 and owned continuously by current owner, only serviced at hub ford of colchester, ct and girard ford of norwich ct. failure of suspension/drivetrain components occurred while accelerating onto a highway onramp. both rear lower control arms had corrosion that led to complete disconnection from rear axle. with no supporting lower control arms, the rear transaxle shifted during vehicle acceleration. shifting of transaxle then introduced excessive force on drive shave ujoint (rear transaxle ujoint) which caused complete failure and disconnection of rear driveshaft. vehicle's 4wd system engaged, allowing vehicle to be safely guided onto the available offramp (cloverleaf highway intersection) and into safe recovery location for towing by aaa to a local ford dealer. girard ford repair estimates costs for all four corroded control arms to be approximately $1500. shattered parts or debris also cut rear brake line leading to loss of rear braking and all brake fluid loss - causing additional indirect repair costs. owner is recovering corroded control arms after repair for evidence to be used in any nhtsa investigation. nhtsa is encouraged to contact the owner/complainant of vehicle for access to failed parts for investigation support. *tr | |||
| 01/15/2013 | 150000 | ||
| Vehicle is a 2001 ford expedition xlt 4x4 purchased new in april 2001 and owned continuously by current owner, only serviced at hub ford of colchester, ct and girard ford of norwich ct. failure of suspension/drivetrain components occured while acellerating onto a highway onramp. both rear lower control arms had corrosion that led to complete disconnection from rear axle. with no supporting lower control arms, the rear transaxle shifted during vehicle acceleration. shifting of transaxle then introduced excessive force on drive shave ujoint (rear transaxle ujoint) which caused complete failure and disconnection of rear driveshaft. vehicle's 4wd system engaged, allowing vehicle to be safely guided onto the available offramp (cloverleaf hiway intersection) and into safe recovery location for towing bvy aaa to a local ford dealer. girard ford repair estimates costs for all four corroded control arms to be approximately $1500. shattered parts or debris also cut rear brake line leading to loss of rear braking and all brake fluid loss - causing additional indirect repair costs. owner is recovering corroded control arms after repair for evidence to be used in any nhtsa investigation. nhtsa is encouraged to contact the owner/complainant of vehicle for access to failed parts for investigation support. | |||
| 03/13/2012 | 136000 | ||
| Tl-the contact owns a 2001 ford expedition. while driving approximately 25 mph, there was a loud bang as the rear of the vehicle began to sway abnormally. the contact was able to gain control and immediately came to an abrupt stop. the contact inspected the vehicle and discovered that the rear upper and lower trailing arms were fractured as a result of rust and corrosion. the vehicle was towed to the contact's residence and had not been repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 136,000. the vin was unavailable. kmj | |||
| 03/13/2012 | 136000 | ||
| Tl-the contact owns a 2001 ford expedition. while driving approximately 25 mph, there was a loud bang and the rear of the vehicle began to sway across the road. the contact was able to gain control and immediately came to an abrupt stop. the contact inspected the vehicle and noticed the rear upper and lower trailing arms fractured as a result to rust corrosion. the vehicle was towed to the residence and had not been repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 136,000. the vin was unavailable. js | |||
| While driving vehicle on the highway at 55-60mph vehicle will vibrate, making it difficult to control vehicle.*ak | |||
| While pulling out of a store parking lot swerved vehicle to miss pedestrian, lost control of vehicle, and air bags didnot deploy. also, hit concrete bus bench/ fire hydrant, and wooden fence.had not contacted dealer.*ak | |||
| SUSPENSION - FRONT | |||
| 01/01/2005 | 1 | ||
| Premature tire wear do to early sway bar link failure. *nm | |||
| 01/23/2002 | 3 | 01/25/2001 | |
| While driving at 66 mph vehicle vibrates and shakes, consumer took the vehicle the to dealer, cause unknown. *ak consumer states cv boots failed causing front-end to squeak, the seat belt hold strap fell off, drivers window does not close properly and it makes noise and the passenger side mirror shakes while driving. *yd | |||
| 10/05/2000 | 10/01/2000 | ||
| Vehicle exhibits a vibration/moan at highway speeds. *ak | |||
| SUSPENSION - FRONT - SHOCK ABSORBER | |||
| 04/01/2004 | 1 | 02/11/2003 | |
| Truck shocks/ springs are no good. very squeecky front tires. hard to control after hitting a bump or pot hole at the lowest of speeds. *ak | |||
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION - SPRINGS/BAGS | |||
| 04/01/2004 | 1 | 02/11/2003 | |
| Truck shocks/ springs are no good. very squeecky front tires. hard to control after hitting a bump or pot hole at the lowest of speeds. *ak | |||
| SUSPENSION - FRONT - STABILIZER BAR | |||
| 02/21/2005 | 144024 | 1 | 04/18/2002 |
| I have a 1997 ford expedition, i was driving home through the country, when going into a curve, i heard a pop come from the front of the truck. truck went into a hard lean , but i was able to keep under control. from previous ownership of a ford explorer, i knew what happened. upon inspection sway bar links had broken. *jb | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 07/26/2003 | 1 | ||
| Certified ltr requesting nhtsa initiate a defect investigation re selected ford motor company vehicles left front inner bearings for advanced fatigue cracks. *ts complainant was recently asked to consult in the matter of a fatal high speed head on two-vehicle collision. while driving westbound 2001 ford expedition veered into the oncoming lane and struck an eastbound 2000 ford f250 long bed truck towing a 5th wheel travel trailer. the resulting collision killed the three occupants in the 2001 expedition and the two occupants in the 2000 ford f250 pickup truck. metallurgical analysis showed that the left front inner bearing failed on the explorer as a result of progressive fatigue. the bearing failure occurred at approximately 30,000 miles. please reference odi# 10139953 to obtain information on the 2000 ford f250 pickup truck. *nm | |||
| 47750 | 1 | ||
| The vehicle experienced a problem with the wheel bearings. when the wheel was removed, the spindle had no threads and was practically worn away. rotors and spindle were replaced. provide further details. jb *mr | |||
| 06/17/2003 | 37635 | 1 | |
| While driving at low speed heared a noise. front wheel bearing failed, and wheel separated from the vehicle. dealer notified. *ak | |||
| SUSPENSION - REAR - SPRINGS | |||
| 07/27/2003 | 24768 | 1 | 10/30/2001 |
| Driving a 2001 ford expedition w/ tow package and 2trailers at 55mph, back trailer started to swerve was unable to bring under control do to the expeditions lack of suspension. tow ratings for vechicle not realiistic. lost control of all 3 vech. and rolled them on 7/27/03. bought expedition with larger engine and tow pkg. for the purpose of towing. will sell the expedition and go back to my 1988 ford e250, has hauled the same load for over 10 years now without a problem. | |||