Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| WHEELS | |||||
| 15708 | 03/01/2002 | 636344 | Some vehicles may exhibit wheels that seize to the hubs and are difficult to remove during service. *tt | 11/07/2002 | |
| WHEELS - LUGS/NUTS/BOLTS | |||||
| 99263 | 11/10/2003 | 03224 | 10008157 | Correct lug nut torque specifications - increase wheel nut and stud size - service tip. *tt | 07/22/2004 |
| WHEELS - RIM | |||||
| 15225 | 09/01/2001 | 625773 | Some vehicles may exhibit a difficult to remove wheel rim condition. *tt | 12/03/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 05/09/2012 | 121000 | ||
| Tl* the contact owns a 2001 ford expedition. the contact stated that while the brakes were depressed, the spare tire detached from under the vehicle chassis. the vehicle was not taken to the dealer and the manufacturer was not contacted. the vehicle was not repaired and the vin was unavailable. the failure mileage was 121,000 and the current mileage was 121,400. | |||
| 05/09/2012 | 121000 | ||
| Tl- the contact owns a 2001 ford expedition. the contact stated that while the brakes were depressed, the spare tire detached from under the vehicle chassis. the vehicle was not taken to the dealer and the manufacturer was not contacted. the vehicle was not repaired and the vin was unavailable. the failure mileage was 121,000 and the current mileage was 121,400. kmj | |||
| 05/09/2012 | 121000 | ||
| Tl- the contact owns a 2001 ford expedition. the contact stated while the brakes were depressed the spare tire detached from underneath the vehicle chassis. the vehicle was not taken to the dealer. the manufacturer was not contacted. the vehicle was not repaired and the vin was unknown. the failure mileage was 121,000 and the current mileage was 121,400 rds | |||
| 06/17/2003 | 37635 | 1 | |
| While driving at low speed heared a noise. front wheel bearing failed, and wheel separated from the vehicle. dealer notified. *ak | |||
| WHEELS - CAP/COVER/HUB | |||
| 05/09/2005 | 86000 | 2 | 03/10/2005 |
| Dt*: the contact stated after driving 55 mph on normal road conditions, a missing cap was noticed in the right front wheel. the plastic prongs fractured, and remained attached to the brackets. the contact purchased a new cap at the dealership. the same incident recurred after a year on the rear driver side wheel. the contact purchased another cap from the dealership. after an inspection of the other caps, cracks were noticed in every cap's prongs though the contact applied glue to prevent the caps from detaching. the manufacturer was contacted, who asked for the caps invoices, which the contact did not keep. the manufacturer promised a return call, which never occurred. | |||
| 12/17/2002 | 47600 | 1 | 01/01/2001 |
| My wife was driving in the middle of traffic when she suddenly had no brakes. the brake pedal went all the way to the floor and failed to respond. she then began to pump them wildly and got some braking action. (this is in an new ford expedition with only 47,000 miles on the odometer. ) she drove in first gear to our local ford dealer a few blocks away. a right front wheel bearing had already worn out-apparently a manufacturing defect, causing the wheel to become loose from the axle. as it came loose, the brake shoe and piston mechanism of the brake ceased to function. she was lucky that she hit no one else and that the wheel did not come off causing the vehicle to flip. she was fortunate she was not on the freeway at high speeds when this incident occurred. the service manager said she was lucky to get in before the wheel fell off the vehicle. i am appalled to think that an suv that has only had soft on- road use and never used off -road could have a wheel bearing go out at such low mileage. because of the high profile nature of the vehicle, the potential for flipping is even greater with this type of problem than poorly constructed tires. i am very angry that such a problem occurred with this vehicle, when it is not even two years old. | |||
| WHEELS - LUGS/NUTS/BOLTS | |||
| 01/28/2004 | 1 | ||
| While driving 65 mph the left front wheel assembly sheared off. this caused the driver to lose control of the vehicle and hit a guard rail. upon impact, neither frontal air bag deployed. the vehicle was towed to an auto body shop. *nm | |||
| 09/28/2001 | 1 | 06/01/2001 | |
| Lugs: nuts keep coming loose and will not stay tight on 2 other fords owned by district. *ak | |||
| 03/28/2001 | 0 | ||
| While driving another vehicle started pulling to right side and consumer had to pull other way. lost control into upcoming traffic. an investigating agency named impact general, and said that bolts: lugs: nuts did not work, and wheel came off vehicle. *ak | |||