Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 02208 | 10/14/2002 | 10013060 | Climate control a/c service tech tips. *eh | 04/07/2005 | |
| 02121 | 06/24/2002 | 637882 | White flakes coming from the air conditioner vents when the blower motor is engaged. *tt | 12/06/2002 | |
| 15652 | 02/01/2002 | 630706 | Concerns with climate control system air discharged through the defroster ducts only, regardless of setting. *tt | 04/19/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 04/25/2011 | 94000 | ||
| About two weeks before my car wouldn't go into drive i had it towed to the dealers. they fixed the problem it was a brake swith and soliniod. that needed replacing $300.00 later its fixed. during the weeked my cruise control light kept flashing. my mother, daughter and i were waiting for my son who was at track practice on monday 4-25-2011. we were waiting in the car and listening to the radio. i started my car to make sure it was going to start. as i started it it was full of smoke so i open the hood and there was a little spark fire. i look into my car to find water and i returned to attend to the problem and it was in full flame. i called the fire department to report fire. the parking lot was full of parents and children also waiting for there children. there's serious fire damage under the hood wires and sensors. i have taken pictures as proof. oil spills from the resovior. thank god we were there to stop it from loosing the vechile and our lives. i wanted to find out information for myself. what i need to do? is this fords fault for not informing me that there's been thousand of cases of mine. i bought my car less than a year ago. i was never notified of any recalls or faultly wiring let alone car fires??? my kids and i don't know if it's drivable. i haven't drove it since. i am going to ford dealership tomorrow 4-29-11. | |||
| EQUIPMENT ADAPTIVE | |||
| 01/05/2012 | 99908 | ||
| Tl-the contact owns a 2002 ford expedition. the contact stated that while changing the front passenger tire, the vehicle would not remain stationary on the jack despite being stopped on a flat surface. the contact believed that the failure due to the shape of the jack. the vehicle was not taken to have the failure diagnosed. the manufacturer was not notified. the vehicle was not repaired. the failure and current mileages were 99,908. sm. | |||
| 01/05/2012 | 99908 | ||
| Tl- the contact owns a 2002 ford expedition. the contact was changing the passenger side rear tire when the vehicle failed to stay on the jack properly despite being on a flat surface. the contact believed the failure was due to the shape of the jack. the vehicle was not taken to the dealer. the manufacturer was contact. the vehicle was not repaired. the failure and current mileages were 99,908. rds | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 01/01/2002 | 12/01/2001 | ||
| The radio component overheats to the extent that cassettes and cds are hot - not warm- to the touch. other buttons on the dash are hot to touch. dealer iinstalled a fan behind the radio to cool it down, but this did not solve the problem..it only redistributed the heat. climate control buttons are still hot to touch. ford says this is normal and this is their solution. seems like they only tried to take care of symptom, not solve a problem. also, because fan is silent, we won't know if fan malfunctions until it's too late. something's liable to melt.*ak | |||
| EQUIPMENT - OTHER - LABELS | |||
| 1 | 12/26/2001 | ||
| Consumer stated 3 of the 4 tires tires on the vehicle including the spare states the tire pressure should be 44 psi, where as the other tire states 33 psi, consumer has requested information from the manufacturer as to what is the correct tire presure and has been unsuccessful.(goodyear wrangler rt/s p25570r16 109s)*jb | |||