Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 0399 | 05/12/2003 | 10002781 | Tie rod end inspection procedure. *tt | 09/17/2003 | |
| STEERING - LINKAGES - ARM - IDLER AND ATTACHMENT | |||||
| 17346 | 11/01/2003 | 10008177 | Steering idler arm noise. *tt | 07/22/2004 | |
| 0241 | 03/04/2002 | 636054 | Subject regarding idler arm replacement specifications. *tt | 11/04/2002 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 04L19 | 09/01/2004 | 10010001 | Customer maintenance reminder - literature program 04l19 - tie rod inspection procedure. *tt | 11/03/2004 | |
| 031513 | 08/04/2003 | 10003192 | Tie rod end inspection procedure. *tt | 10/10/2003 | |
| 03610 | 03/31/2003 | 10001861 | Tie rod end inspection procedure. canada vehicles only. *tt *jb | 07/23/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 11/15/2009 | 42000 | ||
| Tl*the contact owns a 2002 ford expedition. the contact stated that the vehicle automatically engaged the four wheel drive when it reached speeds between 30 to 35 mph. the vehicle then began pulling to the right. the contact was able to manually shift the vehicle into drive without having to stop the vehicle or turn the engine off. the vehicle also with much force lunged to the right when the four wheel drive activated on it's own. the vin was unavailable. the current and failure mileages were 42,000. | |||
| 07/16/2004 | 34800 | 1 | 09/01/2001 |
| The steering was erratic. the vehicle was taken to a dealership, who indicated that 3 out of the 4 tires were defective, and the belts were separating. also, indicated that the tires weren't covered under any kind of warranty. there was tread separation recall 02t01200 on this issue but the consumer wasn't notified. *ak *sc | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 09/27/2006 | 110000 | 1 | 09/02/2004 |
| Dt*: the contact stated while driving on a paved interstate, the passenger side front tie rod fell off. an independent mechanic determined both sway bars were fractured and the other three tie rods needed to be replaced. there were no problems with the vehicle prior to the incident. the dealership was aware of the problem. updated 11/3/2006 - *nm | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 04/02/2002 | |||
| Steering wheel locks up, and brake and accelerator pedals stop functioning when this happens. please provide any further information.*ak | |||