Consumer Complaints


Fail datemilesoccurencesPurchase date
(PWS)
02/01/200897000
 Tl- the contact owns a 2003 ford expedition. while driving the vehicle at any speed the contact noticed it would suddenly shut off without warning. the failure was not diagnosed nor was the vehicle repaired. the current and failure mileage was 97,000. rvk
12/01/201195905
 Why is there no warning light,or signal of any kind when the pcm fails? our pcm failed, which caused our catalytic converters, 02 sensors, & fuel pump to fail. & our ignition coils had to be replaced. would have been nice if a warning light came on the dash. this has caused our expedition engine to randomly shut off while driving countless times! i have miraculously been able to maneuver my expedition to the side of the freeway &have it towed eight times without killing myself, my family or any one else! we have had odd electrical and performance problems since august of 2002 when we purchased it. not one ford mechanic (3 different dealerships) could ever diagnose or repair issues. because there is no warning light/code when the pcm is out, the damage snowballs. there are no computer codes, or warning lights to show up on the dash board when the pcm is out, which befuddles the mechanics. we are literally $5,000 in the hole so far! ford dealership repaired our expedition by replacing the pcm ($1,300.00). 48 hours after they replaced the pcm, and 18 miles after we drove expedition off the ford lot, the service engine soon light came up on the dashboard -for the first time ever! we drove back to the ford dealership, and he said for $3,400 plus tax he could replace our new catalytic converters in bank one that were destroyed again, & the bank two converters which are now very weak, not up to spec. the driver's seat motor that has been fickle since aug of 2002, stopped working when we went to pick it up, so i can't drive it, because i can't reach the gas or brake pedals. $800 will fix that, ford says. if you google 2003 ford expedition eddie bauer engine shuts off randomly, thousands of people are reporting the same issues. until someone crashes and dies, i don't think ford cares.
02/01/200897000
 Tl- the contact wons a 2003 ford expo.when driving the vehicle at any speed the contact noticed that the vehicle will suddenly shut off with out warning. the vehicle has not been diagnosed or repaired. the current and failure mileages were 97,000. bml
12/01/201195905
 Why is there no warning light,or signal of any kind when the pcm fails? our pcm failed, which caused our catalytic converters, 02 sensors, & fuel pump to fail. & our ignition coils had to be replaced. would have been nice if a warning light came on the dash. this has caused our expedition engine to randomly shut off while driving countless times! i have miraculously been able to maneuver my expedition to the side of the freeway &have it towed eight times without killing myself, my family or any one else! we have had odd electrical and performance problems since august of 2002 when we purchased it. not one ford mechanic (3 different dealerships) could ever diagnose or repair issues. because there is no warning light/code when the pcm is out, the damage snowballs. there are no computer codes, or warning lights to show up on the dash board when the pcm is out, which befuddles the mechanics. we are literally $5,000 in the hole so far! ford dealership repaired our expedition by replacing the pcm ($1,300.00). 48 hours after they replaced the pcm, and 18 miles after we drove expedition off the ford lot, the service engine soon light came up on the dashboard -for the first time ever! we drove back to the ford dealership, and he said for $3,400 plus tax he could replace our new catalytic converters in bank one that were destroyed again, & the bank two converters which are now very weak, not up to spec. the driver's seat motor that has been fickle since aug of 2002, stopped working when we went to pick it up, so i can't drive it, because i can't reach the gas or brake pedals. $800 will fix that, ford says. if you google 2003 ford expedition eddie bauer engine shuts off randomly, thousands of people are reporting the same issues. until someone crashes and dies, i don't think ford cares.