Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
1593805/01/2002637846Information used when replacing the drivers seat module. *tt12/06/2002
1580904/01/2002637535Information on using nsg diagnostic card version 20.1 and service card version 10.2 when servicing. *tt12/02/2002
EQUIPMENT - ELECTRICAL
1624209/01/200210008605Calibration of navigation radio on pre-delivery vehicles. *mj08/09/2004
1728910/01/200310004932Parking aid sensor readings do not display on wds. *tt01/20/2004
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
1636610/01/200210013085A/c evaporator core icing. *tt04/07/2005
0220810/14/200210013060Climate control a/c service tech tips. *eh04/07/2005
1630910/01/200210013078High side pressure fluctuations on vehicles equipped with a fixed scroll a/c compressor. *tt04/07/2005
045903/22/200410008543Intermittent loss of cooling or airflow from a/c system at highway drives. *tt08/04/2004
1735611/01/200310008182Loss of climate control cooling during extended driving. *tt07/22/2004
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
1630810/01/200210013077Various 2003 vehicles equipped with premium cd-6 radios - cd-6 shuffle feature between discs not available. *tt04/07/2005
EQUIPMENT - MECHANICAL - CARRIER/RACK
1594005/01/2002637850Subject regarding roof rack wind noise. *tt12/06/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
11/02/2010176000
 Went out to warm up our ford expedition for work. upon starting it heard a loud boom and the engine sounded loud. had it towed to garage. found out that the #7 spark plug blew out. for safety sake, ford should admit to the defect in the engine, and issue a recall.
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
10/03/2005312/27/2002
 Consumer is having problems with air condition making noise, power windows only lower, radio volume gets louder when accelerating seat control buttons are inoperable. *ts water leaked from the sunroof, even though it was closed. the vehicle was taken to the dealer on 3 separate occasions due to brake and rotor noise. the consumer experienced lack of power when attempting to accelerate. the consumer was unable to hear the radio separately when the dvd was playing. *jb
09/15/2003409/07/2003
 Purchased 2003 expedition xlt in 9/03 and had the following problems within one week of purchase: a/c noise & decreased volume when max a/c is on; rattling noise from side panels (which also showed fading within 3 months and were replaced); washer fluid light showed low when full; foam loose around defroster. by 12/03, stereo system replaced due to loud whining noise; has been replaced 3 times (problem still recurring); 2/04 sun roof leaking profusely into 2nd row seat area (same problem occurred a month later though repaired). when dealer's subcontractor repaired moonroof the second time, the technican neglected to screw rear seatbelt bolt tightly back to side panel. seatbelt bolt broke away from side panel while child was sitting in seat! dealer repaired and checked all seat belt attachments at my request but did not offer to determine source of problem until i insisted. service mgr initially reported he thought it was a factory defect, until they researched the problem in detail. i strongly recommend that ford have a policy that any safety devices removed or tampered with during any repair should be double checked for proper operation prior to returning vehicle to owner. *ak
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
06/06/2004112/16/2003
 2003 eddie bauer expedition - we have the dvd player which was already in place when we purchased the vehicle. when the screen is down, it is almost impossible to see out the back window. i don't see how this can be legal, as it blocks the drivers view from approaching emergency vehicles, as is what happened to me the other day while driving with my children.*ak