Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| OTHER | |||
| 11/23/2007 | 60000 | 1 | 08/21/2003 |
| Tl*the contact owns a 2003 ford expedition. while the vehicle was parked, someone used a screwdriver to punch out the key cylinder on the key pad. the thief stole personal items that were left in the vehicle. a police report was filed. the current and failure mileages were 60,000. updated 01-11-08. *kb the thieves gained entrance to the vehicle by pushing the mechanical key pad out. updated 1212/07. | |||
| 09/07/2007 | 1 | 06/04/2003 | |
| I have a 2003 ford expedition that has surface rust on the engine intake cowling. the dealership says that under ford's rust warranty only rust through issues are covered. this seems to be a common issue with this vehicle. *jb | |||
| 12/23/2004 | 1 | 12/22/2004 | |
| I bought this vehicle from joe myers ford on 12/22/04. i had many problems with the salesperson who is jerry delgado. he lied to me. joe told me that i was going to make a certain payment and reality i ended making another payment. he also put all these different insurances that i didn't ask for or was asked to if i wanted. i tried to cancel the but they didn't want to. the salesperson was no help at all. he didn't explain to me everything that was needed to explain like how long i was going to be paying for the suv. *jb | |||
| 05/06/2005 | 1 | 10/08/2002 | |
| Dt: front driver side window shattered. contact was walking about 15-20 feet away from the vehicle and she heard like an explosion and she turned and looked and she saw the glass fly out of the window the glass was all over the vehicle and know one was around the truck. contact says that if she had not of stopped at the greenhouse then this could have happened while driving and possibly caused an accident. her 18 month old would have been in the back seat possibly causing injury to her baby if this would have happened while she driving. the window was down a couple of inches and if she hadn't actually seen the window shatter she would have thought someone had tried to break into her truck. | |||
| 05/30/2004 | 9000 | 1 | |
| While driving, the truck caught on fire. *la the consumer was informed that it looked as if a piece of cardboard was wedged between the muffler and the chassis to stop a vibration. this was not accidental. ford claimed to be unaware of this problem. *sc *jb | |||
| 1 | 06/04/2003 | ||
| There is a rattling noise in passenger side door. and at time it is hard to close. when the vehicle reached 43 mph a humming noise could be heard. the humming continued when the vehicle reached 59-72 mph. the technicians replaced the drive shaft twice but the noise continued. there was a roaring noise which came from the wheel area. the dealer adjusted the park brake shoes. the was noise the steering wheel was turn right or left. the technician added a wheel additive. the passenger door was difficult to close. the dealer adjusted the striker. the front windshield weather strip was loose. the dealer resealed it. the was rattling in the center of the dash. the dealer removed and reinstalled a cluster and reinstalled the insulation. the driver side seat belt twisted. *nlm | |||
| 10/02/2003 | 8000 | 5 | 09/11/2002 |
| I purchased a 2003 expedition in september of 2002. i reported a vibration in steering wheel and brake pedal, a clanking noise in the front end, along with a slippage when taking off as vehicle seems to not want to respond when pushing on the gas. they stated the engineers were aware of problem and where working on it. the vehicle has been taken in several times, but these problems still exist. on the 2 appointment for my vehicle i stated to the service area that my brake pedal would go to the floor, and i would have no brakes. they told me my brakes were fine although this has happened twice while driving ever since. as of oct. 9, 2003 they have had my vehicle a week, and are stating they do not know these problem existing with any other expedition so they are unsure how to fix the vehicle. at your website that is not true, as i have seen several reports of these same problems on the same vehicle as mine. i am very concerned for mine and my children's safety. *la | |||