Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SEAT BELTS | |||||
| 05310 | 02/21/2005 | 10012954 | Safety belt web stop button service. *eh | 04/05/2005 | |
| SEAT BELTS - FRONT - RETRACTOR | |||||
| 042421 | 06/07/2005 | 051611 | 10014138 | Safety belt retraction speed. *tt | 04/28/2005 |
| SEAT BELTS - FRONT - WEBBING | |||||
| 17557 | 02/01/2004 | 10008122 | Safety belt difficult to pull out due to web stop button used for vehicle assembly. *mj | 07/22/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS | |||
| 1 | 06/04/2003 | ||
| There is a rattling noise in passenger side door. and at time it is hard to close. when the vehicle reached 43 mph a humming noise could be heard. the humming continued when the vehicle reached 59-72 mph. the technicians replaced the drive shaft twice but the noise continued. there was a roaring noise which came from the wheel area. the dealer adjusted the park brake shoes. the was noise the steering wheel was turn right or left. the technician added a wheel additive. the passenger door was difficult to close. the dealer adjusted the striker. the front windshield weather strip was loose. the dealer resealed it. the was rattling in the center of the dash. the dealer removed and reinstalled a cluster and reinstalled the insulation. the driver side seat belt twisted. *nlm | |||
| SEAT BELTS - FRONT | |||
| 09/01/2007 | 62000 | 1 | 07/03/2003 |
| Tl*the contact owns a 2003 ford expedition. the air bag warning indicator light began flashing. the dealer stated that the front air bag sensor was corroded, but could not determine the cause of the failure. the dealer replaced the air bag sensor and the wires. the failure mileage was 62,000 and current mileage was 63,300. updated 12/12/07 *bf the driver's seat belt was twisted. updated. | |||
| 02/20/2006 | 63323 | 2 | 09/01/2002 |
| Dt*: the contact stated while driving 45 mph in snow, while changing lanes the vehicle hit a tree head on, the frontal airbags did not deploy and the front and rear seat belts failed. this occurred without warning and pictures were taken at the scene. the driver and passenger received minor injuries and a police report was not filed. the vehicle sustained body damage and was towed to an independent repair shop however no repairs were made. the manufacturer was contacted. contact was seeking from ford the reassurance of safety . he wants ford to ton inspect the vehicle and determine why the air bags did not work. the impact wa shard enough to trigger them. the reason given to the consumer was that the sensor was not hit hard enough. wants the dealer to be more forthright with contact and tell him the truth. *ak | |||
| 05/23/2003 | 1 | ||
| The vehicle was involved in a collision, and the seat belts failed to restrain the consumer. *jb | |||
| When the driver attempted to avoid an accident the vehicle hit a highway wall which resulted in the drivers seat belt disengaging. *nlm | |||
| SEAT BELTS - FRONT - BUCKLE ASSEMBLY | |||
| 09/15/2003 | 4 | 09/07/2003 | |
| Purchased 2003 expedition xlt in 9/03 and had the following problems within one week of purchase: a/c noise & decreased volume when max a/c is on; rattling noise from side panels (which also showed fading within 3 months and were replaced); washer fluid light showed low when full; foam loose around defroster. by 12/03, stereo system replaced due to loud whining noise; has been replaced 3 times (problem still recurring); 2/04 sun roof leaking profusely into 2nd row seat area (same problem occurred a month later though repaired). when dealer's subcontractor repaired moonroof the second time, the technican neglected to screw rear seatbelt bolt tightly back to side panel. seatbelt bolt broke away from side panel while child was sitting in seat! dealer repaired and checked all seat belt attachments at my request but did not offer to determine source of problem until i insisted. service mgr initially reported he thought it was a factory defect, until they researched the problem in detail. i strongly recommend that ford have a policy that any safety devices removed or tampered with during any repair should be double checked for proper operation prior to returning vehicle to owner. *ak | |||
| 09/29/2002 | |||
| Consumer states that second row of seatbelts in rear of vehicle will not stay in the buckle. seatbelt keeps popping out. cause is unknown. please provide any further information. ts | |||
| SEAT BELTS - FRONT - RETRACTOR | |||
| 09/06/2007 | 55000 | 1 | 07/20/2006 |
| A lady pulled out in front of our 2003 ford expedition causing an automobile accident. the day was clear, the weather was warm. my wife hit her monte carlo doing approximately 45 mph. after hitting the ladies car, both vehicles went off the road into the trees. our car hit a rather large pine tree. with both of these major impacts, totaling both cars, none of the air bags deployed, and my wife's seat belt failed to lock. the front of our car was hit on both the front right and front left corners. we are depending and paying for these safety, it is not acceptable that they don't operate when needed. photos are available. *jb | |||
| SEAT BELTS - INTEGRATED CHILD SEAT | |||
| 12/17/2010 | 65000 | ||
| My 2003 ford expedition second row middle seatbelt will not fasten. i have tried serveral times and can not get it to work, my 5yr. old can not be buckled. they should give me another one ,but the ford dealer wants to charge me 150.00 bucks. what should i do? | |||
| SEAT BELTS - REAR | |||
| 02/20/2006 | 63323 | 2 | 09/01/2002 |
| Dt*: the contact stated while driving 45 mph in snow, while changing lanes the vehicle hit a tree head on, the frontal airbags did not deploy and the front and rear seat belts failed. this occurred without warning and pictures were taken at the scene. the driver and passenger received minor injuries and a police report was not filed. the vehicle sustained body damage and was towed to an independent repair shop however no repairs were made. the manufacturer was contacted. contact was seeking from ford the reassurance of safety . he wants ford to ton inspect the vehicle and determine why the air bags did not work. the impact wa shard enough to trigger them. the reason given to the consumer was that the sensor was not hit hard enough. wants the dealer to be more forthright with contact and tell him the truth. *ak | |||
| 08/24/2004 | 1 | ||
| Consumer stated that the seat belt on the third row/middle locked. his 4 year old daughter was seated there. the seat belt would not release the child. instead of the seat tightened up. consumer had to go to the dealer and have the seat belt cut off his child. it was very frightening to him , his wife, and the child. *ak | |||
| 06/04/2003 | 0 | 0 | 03/10/2003 |
| 2003 ford expedition - second row seat belts continually twist when buckling child in car seat. i have tried straightening belt several times. this is a concern to me because if the belt should twist across the shoulder or belly it could cause more bodily injury than a belt that is flat. the belts appear thin and floppy. *nlm | |||