Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SEATS | |||||
| 17304 | 10/01/2003 | 10004945 | Seat cushion foam damage/shredding. *tt | 01/21/2004 | |
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||||
| 0594 | 10/07/2005 | 051814 | 10018052 | Drivers front power seat will not move forward or rearward. *tt | 12/14/2005 |
| SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER | |||||
| 040704 | 12/31/2004 | 042619 | 10014314 | Climate controlled seat diagnosis - service tips. *tt | 04/29/2005 |
| 0397 | 01/01/2004 | 0474 | 10002779 | Climate controlled seat diagnosis - service tips. *tt *mj | 09/17/2003 |
| 16900 | 06/01/2003 | 10002611 | Climate controlled (cc) seat may exhibit premature shutdown of the cc seat when it is in head mode on the second or subsequent heat cycles. *tt | 09/08/2003 | |
| SEATS - MID/REAR ASSEMBLY | |||||
| 03134 | 07/07/2003 | 10003729 | Abnormal surface rust on the metal components of the 20% and/or 40% second-row seats. *tt | 10/29/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 07/22/2012 | 150000 | ||
| Tl* the contact owns a 2003 ford expedition. the contact was driving 30 mph when she noticed fire coming from under the seat of the passenger side. no one was injured. the vehicle was towed to her home and was not taken to the dealer. the manufacturer was contacted and stated that the vehicle was not under recall and that they would further inspect the failure. the failure and the current mileage was 150,000. | |||
| 10/03/2011 | 90801 | ||
| Tl- the contact owns a 2003 ford expedition. the contact stated that the automatic driver seat would move forward without command. the contact would have to turn the vehicle off for the seat to stop moving forward. the contact took the vehicle to the dealer, but they denied any assistance with repairs to the defect. the manufacturer told the contact to make another appointment with the dealer to get a diagnosis on the failure. the vehicle was not repaired. the failure mileage was 90,801 and the current mileage was 94,200. kmj | |||
| 10/03/2011 | 90801 | ||
| Tl- the contact owns a 2003 ford expedition. the contact stated that the drivers seat would move forward without command, while the engine was on. the contact would have to turn the vehicle off for the seat to stop moving forward. the contact took the vehicle to the dealer, but they denied any assistance with repair to the defect. the manufacturer told the contact to make another appointment with the dealer to get a diagnosis on the failure. the vehicle was not repaired. the failure mileage was 90,801 and the current mileage was 94,200. nw | |||
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||
| 07/01/2004 | 12000 | 4 | 08/01/2003 |
| Consumer complained about front brake rotors. the front brake rotors were checked on three separate occasions but problem recurred. *ak the dealer told the consumer the problem was due to dust. the vehicle was taken to two outside sources who concluded that the brakes were bad and that the rotors needed to be replaced. the consumer has also replaced the steering rack, seat motor and automatic door lock. *nm | |||
| SEATS - FRONT ASSEMBLY - RECLINER | |||
| 09/20/2004 | 2 | 06/02/2003 | |
| Involved in a traffic accident, struck from the rear and front. air bag did not deploy, and drivers seat back broke/twisted.*ak | |||
| SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER | |||
| 01/01/2005 | 1 | ||
| While being parked vehicle caught on fire from seats. when being inspected it was determined to be the seat heating system.*ak | |||
| SEATS - MID/REAR ASSEMBLY | |||
| 02/03/2006 | 58000 | 1 | 08/15/2002 |
| Have a ford expedition. the 2nd row, middle seat will not stay in a locked upright position. notified ford, as this is a serious safety infraction. any child or adult could be seriously harmed in the event of an accident, as the seat would collapse forward. ford claims the part which controls the latching of the seat into an upright position (known as a seat handle release) is trim and therefore uncovered by warranty. this is not an issue of fixing a door handle or a cracked piece of plastic, but to correct a safety concern that could cause damage in the event of an accident. repeated phone calls to ford has yielded no results and while the ford employees i spoke with concur that the issue is a safety concern, they are unwilling to re-categorize the part or allow the part to be covered under warranty. *nm | |||
| 04/24/2003 | 08/24/2003 | ||
| Four year child showed positive signs of suffocation after being crushed by the folding third row seat in the ford expedition. *ph the seat had been in for repairs before because it would fold without the use of the switch. *sc (this complaint was sent in by the fire captain on behalf of the customer lowell sabisage.) *jb | |||
| 04/24/2003 | 1 | 08/24/2003 | |
| I am a fire captain with the city of vallejo. my company treated a patient that was crushed between the electric folding 3rd row seat of a 2003 ford expedition eb. the child was 4 years old and showed positive signs of near suffication. the seat was checked after patient treatment and it would not stop folding when we attempted to stop it using our hand to push against it's force. the owner of the vehicle (lowell sabisage of 176 coloma way, vallejo california 94589) stated that the seat had been in for repair in the past because it would fold up without the switch being pushed. according to others on scene, the seat again folded up without the button being pushed. *ak my concern is that other children are at risk of similar injuries. lucky for this child an adult came out to check on her and found her being crushed by the seat. please follow up with this incident. the vehicle vin # is 1fmfu18l43la41880. vallejo police made a report of the above incident. there report number is 04-8609. | |||
| 07/17/2003 | 60800 | 1 | 03/22/2003 |
| The third row seats are power seats. the seats should have no movement if an obstruction occurred, but failed to do so, and the child's leg became caught in the seat. *ak the consumers twin sons climbed over the seat into the back. one child was next to the 3rd row seat with his leg and knee next to the window and the other child pushed the power seat button when the other child's leg had became stuck. (the owners manual stated that the seats would stop within 1-10 seconds of an obstruction) *scc *jb | |||
| 09/23/2002 | 1 | ||
| Consumer states that the rear seat moves back and forward, stating that the seat is not on tracks properly. causing a child to almost flip out of the seat when exiting the vehical. | |||