Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
WHEELS
05262401/01/200510018938Vibration diagnosis - tire/wheel runout. *tt01/25/2006
1850603/01/200510014676Aluminum alloy wheels pitting and or peeling cleaning procedures. *eh05/05/2005
WHEELS - LUGS/NUTS/BOLTS
9926311/10/20030322410008157Correct lug nut torque specifications - increase wheel nut and stud size - service tip. *tt07/22/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
WHEELS
07/27/20121500001
 I was driving on the interstate on 7/27/12 to take my daughter back to her mother, as i had my daughter during summer visitation. half-way into my trip (525 miles one-way) it started to rain and i hydro-planed, resulting in a one-car accident. i slid from the inner lane (passing lane), across the outer lane, into the shoulder and crashed into a guard-rail. if not for the guard-rail, my vehicle would have fallen about 30-feet from the interstate to the elevation below. after the responding department arrived (highway patrol and local police departments), we evaluated that my daughter and i were ok physically. once i started to evaluate the damage, i looked at the front tires and they are severely warped!! i'm not an automobile aficionado, but my front tires (both) are completely bald on the outer portion of the tires, while the inner threads on the tires show little wear (the tires are only 2 years old). from what i have gathered, the cupping the tires experienced are from a faulty/defective front end alignment. i noticed shortly into my trip, that my steering wheel had a moderate vibration. i have had a similar experience when i used to own a 1997 ford explorer (it always need a front end alignment/adjustment). i was not ticketed for the incident and am coming to the conclusion that the faulty front end alignment may be the cause of the steering vibration, and the wheels cupping, resulting in uneven tread-wear, leading to my hydroplaning accident... *tr
07/27/2012150000
 I was driving on the interstate on 7/27/12 to take my daughter back to her mother, as i had my daughter during summer visitation. half-way into my trip (525 miles one-way) it started to rain and i hydro-planed, resulting in a one-car accident. i slid from the inner lane (passing lane), across the outer lane, into the shoulder and crashed into a guard-rail. if not for the guard-rail, my vehicle would have fallen about 30-feet from the interstate to the elevation below. after the responding department arrived (highway patrol and local police departments), we evaluated that my daughter and i were ok physically. once i started to evaluate the damage, i looked at the front tires and they are severly warped!! i'm not an automoble afficiando, but my front tires (both) are completely bald on the outer portion of the tires, while the inner threads on the tires show little wear (the tires are only 2 years old). from what i have gathered, the cupping the tires experienced are from a faulty/defective front end alignment. i noticed shortly into my trip, that my steering wheel had a moderate vibration. i have had a similar experience when i used to own a 1997 ford explorer (it always need a front end alignment/adjustment). i was not ticketed for the incident and am coming to the conclusion that the faulty front end alignment may be the cause of the sterring vibration, and the wheel's cupping, resulting in uneven tread-wear, leading to my hydroplaning accident...
06/01/2003500705/22/2003
 My expedition is a 1yr and 5 months. with less than 500 miles paid for a front end alignment and tire rotation, because of bad vibration at speeds of 60-70 miles an hour. still had vibration, took it back to dealer, they said the truck came with tires out of balance. still had vibration, took it back to dealership, a box dealing with the steering wheel had to be replaced. since then i have paid for another front end alignment and tire balance, now tires have worn so bad dealership will probably blame worn tires for the vibration. there is more!!! the seal on the front windshield came loose and started leaking, and had to be replaced. in the front defrost vent some foam stuff had come loose and would flap around when the vent was on, the dealership called it ( packing) it was replaced or glued back down. the side trim on both sides from the two front doors, to the two rear doors faded badly, and had to be replaced. the dome light had a pinched wire and would flicker when turned on or hit a bump, it was repaired. the power window swith light, driver side went out, and the unit had to be replaced, and now the cruise control will not stay engaged when i hit a bump most of this happened in under a year. *ak
WHEELS - LUGS/NUTS/BOLTS
02/08/200424300110/30/2002
 When changing a flat tire (on two separate occasions) one of the bolts that secures the lug nuts which holds the tire onto the axle broke. i am concerned that these bolts are weak and will break while driving. is this a common occurrence?. *ak
WHEELS - RIM
07/01/2003106/30/2003
 Excessive brake dust on front wheels. black after 2 days.*ak