Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 18384 | 01/01/2005 | 10013322 | Popping or quavering from radio on the am band. *tt | 04/14/2005 | |
| 04174 | 09/06/2004 | 10013116 | Malfunction indicator lamp (mil) illuminated - system lean diagnostic trouble codes (dtc's) - service tips. various models including 2004 f-series. *tt | 04/08/2005 | |
| 18172 | 09/01/2004 | 10011343 | Reverse sensing system defaulting off, setting diagnostic trouble codes, or losing communication with diagnostic scan tool. *tt | 01/18/2005 | |
| 18127 | 09/01/2004 | 10011334 | Various electric concerns. interior illumination, quarter windows, moonroof function, accessory delay, courtesy lamps, electro chromatic mirror, climate controlled seats, electronic park brake release, flasher relay, audio system, electron | 01/18/2005 | |
| 04149 | 01/01/2004 | 10009329 | Diagnostic trouble code (dtc) p0320 with possible driveability concerns and/or charging system warning indicator on with possible dtc p0620. *tt | 09/23/2004 | |
| 17418 | 12/01/2003 | 10008291 | Diagnostic trouble code (dtc) p0320 with driveability symptoms. *mj | 07/26/2004 | |
| 0471 | 12/31/2004 | 04262 | 10008201 | Warning indicators-parking aid-reverse sensing system (rss) and forward sensing system (fss)-false activation of warning tone-service tips. *mj update. *tt | 07/23/2004 |
| 17693 | 04/01/2004 | 10008210 | Diagnostic trouble code (dtc) p0320 (ignition engine speed input circuit malfunction). *tt | 07/23/2004 | |
| 17738 | 04/01/2004 | 10008238 | Charging system warning indicator intermittently on with possible diagnostic trouble code (dtc) p0620. *tt | 07/23/2004 | |
| 17732 | 04/01/2004 | 10008233 | Check air suspension message with diagnostic trouble code (dtc) c1724, c1873, and/or c1889. *tt | 07/23/2004 | |
| 17317 | 11/01/2003 | 10008167 | Parking aid system messages and control functions do not display in the message center. *tt | 07/22/2004 | |
| 17168 | 09/01/2003 | 10004061 | Vehicles equipped with advancetrac stability assist/interactive vehicle dynamics - ivd) may exhibit a diagnostic trouble code c1998. *tt | 11/17/2003 | |
| 03181 | 09/15/2003 | 10004027 | Remote keyless entry (rke) - service tips. *tt | 11/14/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 10/13/2011 | 120000 | 1 | |
| Was driving down the road and my expedition just shut down. all power off and steering wheel locked up. was stuck in middle of the road. had it towed to ford dealership who replaced the main fuse. it happened again 6 months later. once again had to have it towed. once again main fuse blew and my suv lost all power. ford dealership gave us extra fuses. since then it has happened twice, once about a month ago and we replaced the main fuse . the last time which was thursday, january 17th, my teenage son was driving and he ran off the road into a ditch. wheel rim bent but he thankfully was just shook up and not injured.this time it was not the fuse but the suv just lost power and steering locked and he went off the road. missed a tree by a few feet. when this first began to happen i called ford and wrote them multiple letters. they were polite, but stated is was not their problem since car had 120,000 miles on it. *tr | |||
| 10/13/2011 | 120000 | ||
| Was driving down the road and my expedition just shut down. all power off and steering wheel locked up. was stuck in middle of the road. had it towed to ford dealership who replaced the main fuse. it happened again 6 months later. once again had to have it towed. once again main fuse blew and my suv lost all power. ford dealership gave us extra fuses. since then it has happened twice, once about a month ago and we replaced the main fuse . the last time which was thursday, january 17th, my teenage son was driving and he ran off the road into a ditch. wheel rim bent but he thankfully was just shook up and not injured.this time it was not the fuse but the suv just lost power and steering locked and he went off the road. missed a tree by a few feet. when this first began to happen i called ford and wrote them multiple letters. they were polite, but stated is was not their problem since car had 120,000 miles on it. | |||
| 11/14/2011 | 52000 | ||
| Tl- the contact owns a 2004 ford expedition. the contact stated that sporadically with the key in the ignition, the vehicle would start without being engaged. the air conditioner would also exhibit the same failure. in addition, the temperature gauge would fail intermittently. the vehicle was taken to a local mechanic where the contact was awaiting diagnosis. the manufacturer was notified of the failure, but denied any assistance with repairs to the defect. the dealer was not contacted and the vehicle was not repaired. the failure mileage was 52,000 and the current mileage was 52,200. kmj | |||
| 11/14/2011 | 52000 | ||
| Tl- the contact owns a 2004 ford expedition. the contact stated that the heater and vehicle (while the key is inserted inside of the ignition) would attempt to start on its own. the temperature gage would work intermittently. a local mechanic was in the process of diagnosing the vehicle failure. the manufacturer was notified, but denied any assistance with repair to the defect. the dealer was not contacted. the vehicle was not repaired. the failure mileage was 52,000 and the current mileage was 52,200. nw | |||
| 02/22/2011 | 129999 | ||
| Tl* the contact owns a 2004 ford expedition. the contact inserted the key in the ignition and the vehicle would not start. the contact stated there was a code in the owners manual for the security alarm system to deactivate and believed that to be the cause of the failure. the contact entered the code and after waiting a few minutes the vehicle restarted. the failure recurred a second time. the contact used the same code but the vehicle would not start until the following day. the dealer was contacted and informed the contact that he would need to bring the vehicle in for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 129,999. | |||
| 02/22/2011 | 129999 | ||
| Tl- the contact owns a 2004 ford expedition. while parked the contact inserted the key in the ignition and the vehicle would not start. the contact stated there was a code in the vehicles manual for the security alarm system to deactivate. the contact entered that code and after waiting a few minutes the vehicle restarted. the failure occurred a second time. the contact used the same code but the vehicle would not start until the following day. the dealer was contacted and informed the contact he would need to take the vehicle in for diagnostics. the vehicle was not repaired. the approximate failure mileage was 129,999. ds | |||
| 01/21/2011 | 81700 | ||
| Tl-the contact owns a 2004 ford expedition. while driving approximately 60 mph, the traction control system , abs and air bag warning indicators illuminated spontaneously. in addition, the headlights became dimmer. the contact was able to continue driving with caution to the residence. the vehicle was taken to an independent mechanic for diagnostic testing where they detected two trouble codes related to the wiring harness and computer system. there was a technical service bulletin under nhtsa item number 10009329 (electrical system). the vehicle was in the process of being repaired for the failure. the failure mileage was approximately 81,700. js | |||
| 12/14/2009 | 31000 | 1 | |
| 2004 ford expedition shuts down with out warning at highway speed!! *tr | |||
| 07/12/2009 | 1 | ||
| Driving my 2004 ford expedition down the highway when we herd a load pop coming from the engine, pulled over thought it was a blown head gasket. pulled of the highway and looked at it again turns out that the engine spit out the spark plug and shredded the rubber boot on the coil pack. this a pears to be a safety issue , if it went any farther up it could have hit and ruptured the fuel rail and ignited.the good thing is that i have engine knowledge and knew to disconnect the coil pack and the injector for that cylinder. i was 56 miles away from home and putted back home. drop it of at the dealer tonight will wait to here from them tomorrow. *tr | |||
| 06/25/2008 | 56000 | 1 | |
| I have had problems with my 2004 ford expedition with the electrical system. it seems any time it rains or i wash the car there is some kind of electrical short that shuts it down. i've heard there is a problem in the windshield that water leaks to the electrical box causing problems. i am having the same problems, but what worries me is that i smell something burning. i am concerned that this problem my eventually cause a fire while driving. *tr | |||
| 01/04/2005 | 8100 | 3 | |
| Vehicle fails to start. multiple squeaks and rattles from dash - into dealer three times to repair - unable to resolve at dealeship level. *ak | |||
| 01/23/2004 | 1400 | 1 | 01/23/2004 |
| [29 day's new] 2004 ford expedition 4x4 eddie b.- i started the car and attempted to back up out of a parking space. i noticed the steering was stiff and the brake pedal was heavy. i then noticed all the warning lights were on. the car had rolled back out of an inclined parking spot, so i tried to put the car in drive and place it back in its previous spot. i could put the vehicle in drive, but it wouldn't move forward; i cycled from park to drive a couple of times to be sure it was properly in drive. the engine was running fine the whole time this was happening. i turned the engine off, restarted it, and had the same results. this was a major malfunction, so i called the ford towing service. while waiting for the tow driver, i started the car again and the vehicle returned to a normal running state, with no warning lights etc. the dealer has had the car for almost a week and can not recreate the problem or produce any fault codes. *ak | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 03/15/2004 | 6 | 11/13/2003 | |
| I have been having a problem with my new expedition every once in awhile it does not want to start on the first try,it drags like something is wrong with the battery.i have taken it to ford 3 times and they have not found anything wrong at all with the electrical system nor my battery.i have not had my truck not even 4 months now.it is brand new and it is frustrating when you get in your truck and it acts like it does not want to start, and no one can find the problem.i need something or someone to find out the prblem because when i take it to the dealer it does not do it, and it happened three times this week.i am frustrated and about to go under the lemon law if not handled in the next couple weeks.*ak | |||
| ELECTRICAL SYSTEM - STARTER ASSEMBLY - RELAY | |||
| 03/15/2004 | 6 | 11/13/2003 | |
| I have been having a problem with my new expedition every once in awhile it does not want to start on the first try,it drags like something is wrong with the battery.i have taken it to ford 3 times and they have not found anything wrong at all with the electrical system nor my battery.i have not had my truck not even 4 months now.it is brand new and it is frustrating when you get in your truck and it acts like it does not want to start, and no one can find the problem.i need something or someone to find out the prblem because when i take it to the dealer it does not do it, and it happened three times this week.i am frustrated and about to go under the lemon law if not handled in the next couple weeks.*ak | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 01/21/2008 | 38000 | 50 | 11/13/2004 |
| Tl*the contact owns a 2004 ford expedition. while driving approximately 55 mph, the engine lost power. the wiring harness was replaced; however, the failure continued a week later. on january 21, 2008, the dealer confirmed that one of the harnesses was defective and caused the engine to lose power. the dealer also confirmed that the failure was not related to a previous crash that occurred. the manufacturer in the corporate division stated that the contact would be required to pay $2,700 to replace the harness, but later adjusted the price to $780. the contact's claim number with the manufacturer was 1386151017. the contact does not feel that he should have to replace a defective part at his own expense. he asked if the part was defective, but no one has given him a response. the contact attempted to drive at reduced speeds to prevent the engine from shutting off while driving approximately 35 mph. when he attempted to drive 55 mph, the engine lost power. the contact was aware of the safety risk involved and was requesting specifics regarding his year, make, model vehicle and 4.6l engine. the dealer information was unavailable. the approximate current mileage was 66,000 and approximate failure mileage was 38,000. | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 09/13/2004 | 1 | ||
| While the vehicle was parked it caught on fire under hood. consumer called the fire and police departments. the fire was extinguished, and there were no injuries. vehicle was towed to dealer for inspection. *ak | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 04/10/2005 | 90000 | 1 | 11/26/2004 |
| The consumer experienced a problem with the fuse box located under the dash keep which always shorted out. intermittently, electrical sparks and insulation burning was noticed while driving. the dealer was notified. *jb | |||