Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 17881 | 06/01/2004 | 10008267 | Ride height issues on automobiles with air suspension. *tt | 07/23/2004 | |
| 17639 | 03/01/2004 | 10007411 | Ride height issues. *tt | 06/22/2004 | |
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM | |||||
| 061510 | 10021072 | Air suspension performance - height sensor linkage arm disengaging. *kb | 02/27/2007 | ||
| 18400 | 02/01/2005 | 10012963 | Four corner load leveling air suspension may exhibit leveling concerns, such as one front corner dropping. individual air springs available for service. *tt | 04/05/2005 | |
| SUSPENSION - REAR | |||||
| 050618 | 01/01/2005 | 05126 | 10016789 | Rear axle noise repair. *sc | 10/07/2005 |
| SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM | |||||
| 0454 | 03/22/2004 | 10008539 | Air suspension compressor noise. *tt | 08/04/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 05/01/2004 | 3 | ||
| While driving vehicle made a loud popping noise and vibrated. took vehicle to dealer for service three times, and dealer informed consumer that this was normal.*ak | |||
| 01/27/2005 | 65000 | 3 | 08/29/2004 |
| While driving at any speed steering vibrates violently. dealer states the steering rod malfunctioned. *ak all 4 wheels were balanced, however steering wheel is still vibrating and noisy. blue smoke from exhaust. no problem found. all windows slow to go down and squeaks. no problem found. abnormal starting. engine fan noisy. dealer found normal operation. clanking noise in steering column. lower steering shaft was replaced. *tt | |||
| SUSPENSION - FRONT | |||
| 12/16/2009 | 82189 | 1 | |
| Perform four wheel alignment. now i'm told that the front end bars are bent and the camber out of spec. had truck for three years and only repair is from beer hit right front. dealer tell me that it from pot holds in the street. *tr | |||
| 09/24/2004 | 1 | ||
| September 24, 2004, i was driving my 2004 ford expedition (vin 1fmfu18l04la94061) in henderson, kentucky. i purchased the vehicle in july from d-patrick ford in evansville, indiana. i was heading east to pick up my son at approximately 2 pm. on highway 60. thankfully, i was in slow traffic and had stopped due to a turning vehicle in front of me, and was proceeding to go around this vehicle when the incident occurred. suddenly my steering wheel was jolted and it felt as though my passenger side front wheel had fallen out beneath me, and i was brought to a halt. upon getting out of my car, it looked as if the top half of the tire had fallen into the vehicle. the smell of burning rubber was apparent. a few minutes later, i would have been on us highway 41 with my son traveling 60 mph. the injuries and deaths that could have occurred to us and others on the roadway are very disturbing to me. *ak the tow operator and then the service manager where the vehicle was first towed (closest dealership), demplewolf ford in henderson, informed us it was a defective ball joint. the vehicle was towed again to d-patrick ford in evansville, indiana, on saturday, september 25, in order to get the repair made and obtain a loaner vehicle. i know that this is a defect in the product and i want action to prevent others from getting hurt or killed. i was a lucky, but if there is one like mine, there are others. i am certain i would have rolled over due to this malfunction if i was traveling at a higher rate of speed. even at my low rate of speed, the steering wheel control was impacted and i felt in danger. i am concerned for my family and others safety. have told the dealerships and written to the board of directors of ford motor company asking them to report this to your organization. i have heard from no one. i feel this is an important and urgent matter that needs to be investigated.*ak | |||
| SUSPENSION - FRONT - SPRINGS - TORSION BAR | |||
| 12/06/2009 | 104000 | ||
| Tl*the contact owns a 2004 expedition. while driving 25 mph the torsion bar snapped under the vehicle and then the rear axle pulled the drive shaft from the transmission. the vehicle was towed to a auto repair shop. the dealer nor the manufacturer have been contacted. the vin was unknown. the failure mileage was 104,000. | |||
| SUSPENSION - REAR | |||
| 05/11/2008 | 72153 | ||
| Tl*the contact owns a 2004 ford expedition. the contact stated that the compressor had been failing ever since the vehicle was purchased. on may 11, 2008, while the vehicle was parked, the suspension dropped and the rear of the vehicle was resting on the rear tires. the suspension failed without warning. the vehicle has not been inspected by a dealer or mechanic. the current and failure mileages were 72,153. | |||