Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES | |||||
| 0637 | 01/01/2006 | 10019384 | Low tire indicator on - tpms system sensor wake up. *tt | 03/13/2006 | |
| 052624 | 01/01/2005 | 10018938 | Vibration diagnosis - tire/wheel runout. *tt | 01/25/2006 | |
| 18228 | 10/01/2004 | 10010737 | Tire feathering at low mileage. oasis. various models including 2005 expedition. *tt | 12/07/2004 | |
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||||
| 17411 | 12/01/2003 | 10008289 | Tire pressure monitoring system (tpms) module configuration - service tip. *mj | 07/26/2004 | |
| 17030 | 08/01/2003 | 10003156 | Vehicles with a silver valve stem tire pressure monitor system (tpms) may exhibit a warning light/message on. *tt | 10/09/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 10/11/2012 | |||
| Tl- the contact owns a 2004 ford expedition equipped with b.f. goodrich tires, size: 265/75r17. the contact stated that there was a bubble protruding from the sidewall and into the tread area of the tire, causing the tire to delaminate. the contact reported the failure to the store where he bought them and they instructed him to bring them back. kmj | |||
| 10/11/2012 | |||
| Tl- the contact owns a 2004 ford expedition equipped with b.f. goodrich tires. the contact stated that there was a bubble protruding from the sidewall into the tread area of the tire and the tire is delaminating. the contact reported the failure to the store where he bought them and they instructed him to bring them back. | |||
| 01/03/2011 | 75000 | ||
| Tl-the contact owns a 2004 ford expedition equipped with cooper definity dakota tires, size 265/70r17(na). while driving approximately 70 mph the vehicle began to lose control and veered off the road. the vehicle was pulled over and the contact noticed all of the tread on the drivers side rear tire was missing. a spare tire was installed on the vehicle. the tire was not taken to have the failure diagnosed. the failure and current mileages were 75,000. sm. | |||
| 08/10/2009 | 35300 | 1 | |
| In the afternoon of saturday august 8, 2009 the tire warning light in my 2004 expedition came on. later i inspected the vehicle and noticed a tear in the front passenger side tire. the tear was about 1/2 to 3/4 long at about where the steel belt meets the tire wall. monday august 10, 2009 as i was travel south bound on i 15 about 3 miles south of temescal canyon exit. i heard and felt the tire blow. i was able to pull over. the entire steel belt tread from wall to wall had torn off and there were two lacerations, completely through the tire, about 5 apart running from the rim to the tread. i will replace the tire. *tr | |||
| 08/03/2008 | 47000 | 1 | |
| 1. we were driving to go on vacation on i-95 in georgia when the car became out of control we spun and hit a guard rail before we came to a stop. the car had to be towed. there was over 6500.00 in damage to my vehicle. the insurance paid for 3 tires but not the one that caused the accident. *tr | |||
| 12/15/2008 | 1 | ||
| There is notice of these tires they just blow out, causing your back injury. *tr | |||
| 09/15/2008 | 32000 | 1 | |
| My ford expedition has 32k miles on it the tires have approximately 3/8 or more than half of their tread life left. the passengers side rear has a large crack about 1 from the rim. the remaining tires are all dry rotten near the tread. i feel these tires are unsafe and want to replace them immediately. *tr | |||
| 06/09/2008 | 47000 | 1 | |
| We were driving with continental tires (p265/70r17113s) on an arizona highway when our rear right tire separated. our vehicle immediately veered to the left and went up a guardrail with a 30' drop below. our vehicle (ford expedition) flipped 360 degrees, landing on its passenger side. the vehicle was well maintained. the tires had sufficient tread. the authorities on site took pictures of the tread separation and recommended reporting this as the tire appeared to be defective. *tr | |||
| 10/20/2007 | 53650 | 2 | 03/20/2004 |
| On 10/20/07, the sidewall of my goodyear fortera (right rear) failed. my wife lost pressure and had to aaa change the tire. goodyear stated (la quinta dealer) the tire was damage by a unknown object. on 10/26/07, i was driving driving when the left rear tire failed. i pulled over and changed the tire. i later had the tire inspected and the inner sidewall separated and appeared to be the same size and detail of the previous tire failure. when i took it to the goodyear dealer (cedar city ut) they told me that i had driven on the tire too long and i caused the damage. i was lucky, i immediately pulled over and changed the tire before i lost all air pressure. there was no damage on the tire due to my driving. the damage tire failure was about a 4-5 inch rectangular shape hole. the second tire began the same way. the sidewall began to separate in the same fashion and had not blown out prior to me changing it. *tr | |||
| 09/12/2006 | 24000 | 2 | 12/30/2004 |
| 2004 ford expedition; had original tires put back on vehicle after have authorized tires removed. factory tires had approximately 300 miles on them. severe vibration in front end of car before and after factory tires were reinstalled. paid to have two 4-wheel alignments, balancing on both sets of tires (factory and ford authorized upgrades) in two months. ford could not find any issues with the front end of the vehicle. vibration exists with less than 1000 total miles on the factory tires. was told that they could not be balanced and that i needed to contact the manufacturer. second incident is: the leather material on the seats has cracked and hardened. when sitting, it begins to poke and scratch and cause irritation to the skin. ford will replace part of the leather, but refuses to replace all of it because the damage is not bad enough. *nm | |||
| 01/12/2006 | 10 | 06/02/2004 | |
| All four of the tires in my ford expedition lose 4 pounds of air every week. there is some kind of defect any the dealership isn't fixing the vehicle. i was told by ford that a engineer looked at me vehicle on the 7th visit and this never occurred. i have been lied to by ford and my vehicle still has not been fixed even though it is under warranty. the issue is that they know there is a defect that can't duplicate it so they keep adding air and let me leave the dealership only to return a few days later. who will stand up for the consumer and make them repair the vehicle?*jb | |||
| 09/15/2005 | 1 | ||
| Dt*: the contact stated that the tires on the vehicle have cracks all the way around the tread and up the sidewall. the tires were purchased when the vehicle had 88000 miles on it, and the cracks were observed when the vehicle reached 108000 miles. the tires were taken to the service retailer for repair who determined the cracks were a result of normal wear and tear. | |||
| 09/22/2005 | 30000 | 3 | 11/26/2004 |
| Dt: the contact owns a 2004 ford expedition. the safety defect is the tire sensor. the contact states that the faulty sensor light is coming on. the service department turned the light off. the tire sensor light still comes back on while driving on the highway. this makes the third time the service light which says sensor tire keeps coming on .no crashes were involved .this makes 3 times that the sensor light has been turned off.*ak | |||
| 05/19/2004 | 10 | 3 | 05/18/2004 |
| In may 2004 i purchased a 2004 ford expedition xlt 4x4 from crossroads ford in cary nc. the vehicle odometer reading was 10 miles. the day after the purchase i returned the vehicle and three of the original continental tires were replaced due to excessive road force. n august 2004 i brought the expedition back to x-rds ford for service. a fourth continental tire was replaced due to excessive road force. i took the expedition to perry bros. in smithfield nc for service at 11000 miles in november 2004. perry bros. told me that two of the continental tires were worn out. i took the expedition back to x-rds ford as soon as possible and they found that all four of the second set of continental tires showed excessive and unusual tread wear. crossroads ford offered me a third set of continental tires which i declined. i was charged $273 to have a set of michelin tires put on. i believe that there is some defect in either the continental tire or ford expedition or incompatibility arising therein that is causing this vehicle/tire combination to be dangerous. i understand that people were killed and injured by this same problem about four years ago. i feel that my family and i were placed in jeopardy by ford and its agent, crossroads ford. *ak | |||
| 09/01/2004 | 4 | ||
| While driving steering wheel started shaking uncontrollably inside of the vehicle. consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. mechanic determined that rack and pinion steering and tires needed to be replaced. consumer informed mechanic that the problem recurred, and had not been resolved. *ak | |||
| 05/03/2004 | 13000 | 3 | |
| Intermittently when the vehicle was put into drive, it stalled. also, air bag warning and tire pressure lights came on. dealership provided no assistance.*ak | |||
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||
| 01/01/2004 | 3500 | 100 | 11/15/2003 |
| 04 expedition. tire pressure monitoring system not working properly, when tire pressure is set to 35 psi per factory setting on door, tpms goes off. according to the dealer the tire pressure is correct and the tires are fine. tpms still not working properly. *ak | |||
| 11/17/2003 | 15 | 1 | |
| 04 expedition. tire pressure monitoring system not working properly, when tire pressure is set to 35psi per factory setting on door, tmps goes off. according to the dealer the spec on the tmps is 3-5psi below set tire pressure which should be 35psi factory setting. the dealer spoke to the ford tech they said to increase the tire pres to 39 psi, the dealer set the pres to 40psi. the tmps has not gone off, but my concern is it working . the sensor is actually set 5psi higher than the recommended pressure, and if the sensor is working now. is the sensor in a condition that does not allow it to work. in my profession, medical ventilation repair, if a pres sensor is pushed to its limit it has a tendency to stay in this position (stuck).if the tire does have a problem will it go off, the tmps has gone off continually since it was new. it has been in the dealers service at least 3 documented times and numerous times they just checked the tire press and adjust the press. ford sheet number 17030, of ford suggested fixes. tire pressure changes approximately 1 psi per 10deg of temp change. to clear tmps warning, set tire psi to spec with a digital gauge note to reduce false tmps warnings or ride harshness during tire service or pdi, the dealer set tire pressure to 35psi with a digital meter and we still get the light/message. if the tire pressure changes 1 degree for every 10 degree temerature change, set at 40psi in presscot where i live and driving to phoenix could make the press in the tire greater than the max tire pressure on the tire. the max on the tire is 44psi. this is also the case in presscot winter vs. summer.i don't believe that adding tire press is a correct fix.the tmps to what i have read doesn't alarm you to overpress, which could cause lack of traction in an emergency swerve. you would not have the same traction as the tire set at a lower press. ford should be required to make the tmps work as intended with the correct press stated on the driver door. *ak | |||
| TIRES - SIDEWALL | |||
| 05/16/2005 | 3 | 02/14/2004 | |
| I drive a 2004 ford expedition eb with contential contitrac suv p265r70 17 tires. dec 2004 (2) two of the tires had to be replaced due to cracks/tears in the sidewalls, the vehicle had 17k miles . at that time i was told my other tires are fine. i have 22k miles on the vehicle now, and a tire has developed cracks and chips and the connection between sidewall and tread. these tires are a serious problem waiting to hurt the public. | |||
| 06/06/2004 | 8100 | 1 | |
| In february 2004, we purchased an expedtion from world ford in stone mountain, georgia. the vehicle has 8100 miles to date. on june 6, 2004, at approximate 3:00 pm, my children and i were enroute to a birthday party and a tire (rear right) blew out. i was in the middle of the freeway during major traffic and had to travel less than 1/2 mile to get over and off. i called my husband who came to pick the children and me up. on monday, june 7, we went to world ford to talk with them about the matter and was told that the tires that came standard with the truck was not under warranty with them. we explained that when we purchased the vehicle, we were not informed of any outside warranties. they recommended that we go to national tire and battery to have them call the manufacturer. we traveled to ntb and was told by ntb that they have nothing to do with world ford's custom tire package and could not help us. after going around the world, we finally reached the manufacturer and was told to take it to tires plus. now we are waiting for tire plus to inform us that continental will replace the tire. *ak | |||
| TIRES - TREAD/BELT | |||
| 05/19/2007 | 47650 | 1 | |
| My daughter annie camargo was traveling to san antonio texas,when she hear a noise on the back of the vehicle,she stop and saw the tire was badly and damage the fender ; | |||
| 05/13/2007 | 48350 | 2 | 04/15/2004 |
| Tread separation on continental contitrac suv tires. with 48,000 miles on vehicle, and routine service, tread in good visual condition. tread separation on two different tires w/i 30 days. all four tires replaced. some minor damage to suv body. scared me. *ak | |||
| 01/01/1901 | 1 | ||
| Continental tire equipment on 2004 ford expedition is separating on the front tires.*mr the tread separated on the front tires. *m | |||
| 09/30/2004 | 42000 | 1 | |
| Recall 02t012000 concerning continental tired separation. manufacturer was contacted regarding this recall, and consumer was told that because dot numbers did not match the tires on vehicle were not subject to the recall. manufacturer will not honor the recall.*ak | |||