Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY | |||||
| 0457 | 03/22/2004 | 10008542 | Pop/thump noise at end of window movement and/or driver's window bounce back and reverse to mid-position. *tt | 08/04/2004 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW | |||||
| 04189 | 12/13/2004 | 04245 | 10014062 | Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt | 04/27/2005 |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||||
| 041514 | 08/09/2004 | 04189 | 10011159 | Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt | 01/04/2005 |
| 031501 | 07/12/2004 | 04137 | 10009321 | Inoperative electric rear window defroster (heated backlite) grid lines, integral antenna concerns. *tt | 09/23/2004 |
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||||
| 042116 | 11/01/2004 | 10013389 | Reverse tilt mirror system diagnostics and repair. *eh | 04/18/2005 | |
| 17630 | 03/01/2004 | 10007405 | Reverse tilt mirror function - service tip. *tt | 06/21/2004 | |
| VISIBILITY - REAR WINDOW WIPER/WASHER | |||||
| 05198 | 10/03/2005 | 10017805 | Rear window wiper inoperative. *tt | 11/30/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 04/08/2011 | 100000 | ||
| Tl* the contact owns a 2004 ford expedition. while driving approximately 35 mph, the contact attempted to activate the front driver side automatic window but the window regulator failed to release the window in an open position. the vehicle was taken to an authorized dealer where they informed that the window regulator would need to be replaced to correct the problem. the failure mileage was approximately 100,000. the vin was unavailable. | |||
| 04/08/2011 | 100000 | ||
| Tl-the contact owns a 2004 ford expedition. while driving approximately 35 mph, the contact attempted to activate the front driver side automatic window; however, the window regulator failed to release the window in an open position. the vehicle was taken to an authorized dealer where they informed that the window regulator would need to be replaced to correct the problem. the failure mileage was approximately 100,000. the vin was unavailable. js | |||
| 01/26/2011 | 95000 | ||
| I have a 2004 ford expedition, and the back window the one with the defroster exploded/shattered into a million different reasons for no reason what so ever. thankfully no one was in the back seat. | |||
| 10/23/2010 | 80000 | ||
| Tl-the contact owns a 2004 ford expedition. while driving approximately 70 mph she heard a vacuum like noise before the sun roof and part of the frame surrounding it fractured from the vehicle. the vehicle was taken to an authorized dealer where plastic was placed where the sun roof fractured from. the failure and current mileages were 80,000. the vin was unavailable. sm. | |||
| 10/10/2007 | 97000 | 1 | |
| Tl*the contact owns a 2004 ford expedition. the contact stated that there was inadequate sealant on the front windshield. in rainy conditions, water would leak into the vehicle. in addition, when the windshield wiper unit was activated, the windshield cleaner would also leak into the vehicle. the contact could hear a crackling sound coming from the dashboard. all the digital components on the instrument panel became inoperable due to the leak in the front windshield. the dealer stated that the windshield could be resealed at the cost of less than $100. if the windshield needed to be replaced, it would cost over $200. there were no recalls for the failure. on a separate occasion, the engine started on its own. the vin was unable to be accepted by the system. the current and failure mileages were less than 97,000. updated 04-20-09 *bf updated 04/24/09.*jb | |||
| 12/14/2008 | 140000 | ||
| Tl*the contact owns a 2004 ford expedition. the contact noticed a vertical crack straight down the middle of the rear tailgate window. she took the vehicle to the ford dealer and her insurance adjuster stated that it was not covered under the insurance because it was a manufacturer defect that occurs very often. ford stated that they would not cover the vehicle because it was not under warranty and there was no recall. the contact researched the failure and found numerous complaints on the vehicle. she believes that the issue should be recalled. the vehicle has not yet been repaired and is currently parked at her home. the current and failure mileages were 140,000. | |||
| 11/02/2008 | 80000 | 1 | |
| The seal around the windshield is coming lose presenting a potential fire hazard to the electrical components within the vehicle due to water leaking through the lose seal. *tr | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 09/01/2004 | 1 | ||
| While pulling into a parking space the rear window inadvertently broke and shattered.*ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 03/10/2010 | 76000 | 3 | |
| Power window regulator failure 2004 ford expedition. third occurrence and a very costly repair. if trapped in the vehicle the window cannot be rolled down. cables keep fraying and jamming the operation of the window regulators operation. *tr | |||
| 04/13/2007 | 1 | ||
| While driving to work this morning my husband and i hit a pothole in the road and the window fell into the door. the window was up at the time. the dealer said thiswas not ford's problem because they did not have to replace anything, just fix the window track so it was costing us to fix a problem with the window that we have no control over.*ak | |||
| 01/27/2005 | 65000 | 3 | 08/29/2004 |
| While driving at any speed steering vibrates violently. dealer states the steering rod malfunctioned. *ak all 4 wheels were balanced, however steering wheel is still vibrating and noisy. blue smoke from exhaust. no problem found. all windows slow to go down and squeaks. no problem found. abnormal starting. engine fan noisy. dealer found normal operation. clanking noise in steering column. lower steering shaft was replaced. *tt | |||
| 11/01/2003 | 2 | ||
| Gas mileage 6 mpg city and 11 mpg highway. power windows make a loud scratching sound when operated.*ak | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER | |||
| 10/11/2009 | 124000 | ||
| Tl* the contact owns a 2004 ford expedition. the rear windshield wiper became stuck on the glass and would not move. as he attempted to manually remove the wipers, the glass from the windshield shattered. the dealer was contacted and a technician concluded that because there were no recalls and the warranty expired, he was ineligible for a free remedy. the failure mileage was 124,000. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 04/12/2006 | 40382 | 1 | 12/01/2004 |
| Dt*: the contact stated while driving various speeds, the windshield wipers intermittently activated by themselves. the vehicle was seen by a dealer for inspection, but was unable to duplicate the problem. | |||