Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 05/20/2009 | 85000 | ||
| Tl*the contact owns a 2005 ford expedition. while driving between 55-60 mph, a tractor trailer merged over and caused the contact to crash into a tree. none of the air bags deployed in the vehicle. the contact sustained facial injuries and three other passengers sustained minor injuries. one occupant suffered major injuries. the vehicle was destroyed. there was additional property damage to the highway median. a police report was filed. all of the passengers were wearing seat belts at the time of the crash. there were no repairs made to the air bags prior to the crash. the vehicle has not been inspected by a dealer. the contact's insurance company is reviewing the damage and sending a reconstructionist to investigate. the current and failure mileages were 85,000. | |||
| 02/25/2008 | 75000 | 1 | 09/05/2005 |
| Tl*the contact owns a 2005 ford expedition. while driving on a wet road at 45 mph, the back of the vehicle began to slide. the contact was hit by another vehicle and spun out of control across four lanes of traffic. the back end of the vehicle crashed into a cement barracade. a vehicle that was entering the highway crashed into the drivers side. the air bags never deployed. the ambulance and police arrived and transported the contact to the hospital. the vehicle was destroyed. the manufacturer was notified, the contact has been unsuccessful at speaking with them. the current and failure mileage was 75,000. | |||
| 09/07/2006 | 13000 | 1 | 04/03/2005 |
| Dt*: the contact stated while driving 30 mph on a wet highway, the contact's spouse broadsided another vehicle and the air bags did not deploy. the seat belt was in use and worked properly. a police report was taken. there was front end damage done to the vehicle. the only light illuminated in the vehicle was a light indicating the gas cap was loose. the dealership was not alerted. the driver sustained soft tissue damage. updated 10/25/06. *jb | |||
| AIR BAGS - FRONTAL | |||
| 09/26/2005 | 13500 | 1 | |
| Dt: the contact's husband rented a 2005 ford expedition. the contact stated while her husband was driving the vehicle began to hydroplane , causing it to hit a tree. as the vehicle hydroplaned it turned sideways away from the shoulder and hit a tree from the side. upon impact, the air bags did not deploy. the vehicle is equipped with the front and the side air bags. the contact did not know what types of air bags are in this vehicle. the consumer has contacted the rental car agency, but has not informed them that the air bags did not deploy in the vehicle. the consumer has not contacted the manufacturer.*ak | |||
| 08/20/2005 | 3700 | 1 | 07/30/2005 |
| I was traveling at 50mph in my 2005 ford expedition (3,700 miles) when a chevy cavalier ran a stop sign. i impacted the vehicle without having an opportunity to hit my brakes. i was the sole person in the vehicle. impact destroyed the front end of my vehivle, and pushed the passenger side of the cavalier to the drivers seat. my vehicle then exited the road through a stand of trees, down an embankment and came to rest on the far side of the embankment. failure: passnger airbag deployed, but driver's airbag did not, resulting in neck injuries. majority of damage was to driver's side of front end. ford has expressed no interest as to the cause of the airbag failure. | |||
| AIR BAGS - SIDE/WINDOW | |||
| 09/26/2005 | 13500 | 1 | |
| Dt: the contact's husband rented a 2005 ford expedition. the contact stated while her husband was driving the vehicle began to hydroplane , causing it to hit a tree. as the vehicle hydroplaned it turned sideways away from the shoulder and hit a tree from the side. upon impact, the air bags did not deploy. the vehicle is equipped with the front and the side air bags. the contact did not know what types of air bags are in this vehicle. the consumer has contacted the rental car agency, but has not informed them that the air bags did not deploy in the vehicle. the consumer has not contacted the manufacturer.*ak | |||