Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
12/21/20058
 George newcomb landers mclarty 2609 south walton bentonville, ar 72712 i purchased a 2005 expedition from you a few weeks ago. on 11-23-05 i brought it over to have some defects repaired. defects that were to be fixed. transmission. when stopped on a hill if you remove your foot from the brake the vehicle will roll out of control. this happens if you are stopped with the vehicle in reverse going down a hill of in drive going up a hill. the transmission will shift at odd times as you are driving. rear passenger dome light flickers when you turn in on with the switch in the back. right turn signal flashes very fast. tires are very bad out of balance. driver door does not latch unless it is shut hard. i told jesse that they had to be done by 5:00 pm. after keeping the vehicle all day nothing was fixed. during my visit in your office on 12-9-05 you assured me that the transmission would be replaced. you also stated that ford was aware of the bad tires and would replace them now that i had complained. in addition to the above the following new defects have been found. turn signals will sometimes not work at all. when making a sharp turn the rear end will slip. you can fill it not holding the road. outside fumes are sucked into the vehicle. any smell or exhaust from this or other vehicles is pulled inside. the leather on the front seats has turned black. the transmission, rear end problem and tires are all major safety problems. these must be fixed. i feel that having my wife drive a vehicle with these problems is putting her in danger. the turn signals and light problem are possible fire hazards. the uncontrolled air intake is a problem that could cause people inside the vehicle to be gassed by a passing vehicle. my wife has very bad allergies when these smells are pulled into the vehicle she has trouble breathing. i have never owned anything made from leather that has changed colors. *nm
LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK
07/03/2007506/30/2005
 I own a 2005 ford expedition. on several occassions, when i stop the car, the glass (only) on the rear liftgate pops open automatically. if there is anything in the back of the vehicle (person or thing) it could possibly fall out of the back of the vehicle. i was wondering if others had reported this problem and if it should be looked into for recall. latest incident was 07/03/07.