Consumer Complaints


Fail datemilesoccurencesPurchase date
PARKING BRAKE
02/18/200712500406/01/2005
 We are the owners of a 2005 ford expedition xlt. in august 2006 i incurred a braking problem while driving. i immediately took the vehicle to the ford dealer and had it checked out. they replaced the front brake calipers and machined the front rotors. problem seemed to have been resolved. then last week on feb. 14th while driving at approximately 20-25 mi/hour as i broke the vehicle groaned and the brake pedal went completely soft. after several pumps i was able to get the brakes back. upon driving a little further it did it again. then we resumed using the vehicle until sun. feb. 18th when the same thing occurred while my husband was driving and began to brake at the approximate speed of 20 mi/hour. we returned our vehicle to the dealer to be checked out. they said they ran a full battery of diagnostic testing and found the vehicle to be free of problems. we feel very unsafe driving a vehicle that loses its ability to brake. we realize this is an intermittent problem but as far as fairway ford is concerned we need to continue driving until it does it often enough that they can pinpoint the problem. our problem is that could mean a major accident to say the least. we are inquiring as to whether this problem has been encountered by other individuals. we are also interested in any paths that we should take in an effort to identify if this is a systemic issue with the vehicle or an isolated incident. we are looking for support in getting this issue resolved as well. any direction that you could provide will be greatly appreciated. *jb