Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SERVICE BRAKES, HYDRAULIC
0631701/01/20060612510020132Brake shudder. *tt07/26/2006
051401/01/20060631710013301Brake shudder (rotor thickness variation) due to the new low dust front brake lining used in production, or new linings that were installed per tsb 04-05-02. *tt04/14/2005
SERVICE BRAKES, HYDRAULIC - POWER ASSIST
05262101/01/200510019415Unintended brake assist. *tt03/14/2006

Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES
03/01/201388000
 While driving at 40 mph engine stopped working making brakes and steering fail. limped off busy road luckily! engine light showed electronic throttle failure. now check engine light is on. going to dealers for repair today-since this is an obvious problem for ford why haven't they addressed it! could be deadly if fails in heavy traffic conditions.
08/16/2012595001
 Driving the vehicle and i attempted to stop and the brake pedal went to the floor, even after pumping the brakes. soon afterward the low fluid light went on. i had the vehicle taken to my licensed mechanic who diagnosed the problem as a rusted through brake line. several other locations were heavily rusted and leaking as well. i was very fortunate not to hit anyone, especially since i had 5 children in the vehicle with me at the time of the incident. i have been the only the owner and ordered the vehicle new from ford. this vehicle is lightly used and not garaged. *tr
08/16/201259500
 Driving the vehicle and i attemped to stop and the brake pedal went to the floor, even after pumping the brakes. soon afterward the low fluid light went on. i had the vehicle taken to my licensed mechanic who diagnosed the problem as a rusted through brake line. several other locations were heaviliy rusted and leaking as well. i was very fortunate not to hit anyone, especially since i had 5 children in the vehicle with me at the time of the incident. i have been the only the owner and ordered the vehicle new from ford. this vehicle is lightly used and not garaged.
SERVICE BRAKES, HYDRAULIC
09/17/2009592691
 I had just picked up my son from his school and made a left turn at the stop sign to go to the main road to pick my daughter from her school when the brakes failed in my truck. the red was ahead,cars were lined,kids were crossing the road,and i had to something really fast. i drove in to a driveway in my right which was a parking for a hospital. i kept trying to push the brake pedal to stop the car,but the wouldn't stop. it went over the curb and hit a tree. i called the police, then my insurance,car was towed to the body shop. the ford store did the diagnostics on the brake and told my insurance company that the brake booster had failed.my insurance company got the work started for the body damage. i called the ford store several times asking for a copy of the diagnostic and the person in charge would not return my call or give me a copy.three weeks later when body started they sent a report to the body shop that the cause of the accident, was undetermined sent this report after he spoke to the office of the general counsel of ford. the accident occurred at 3:15 on sept.17th and my car went through a 60,000 mile check up on sept.16th. at the ford store. *tr
08/01/20064
 National highway transportation safety administration cc: ford motor company ; fairway ford, placentia, ca to whom it may concern: we are the owners of a 2005 ford expedition xlt. in august 2006 i incurred a braking problem while driving. i immediately took the vehicle to the ford dealer and had it checked out. they replaced the front brake calipers and machined the front rotors. problem seemed to have been resolved. then last week on feb. 14th while driving at approximately 20-25 mi/hour as i broke the vehicle groaned, shuddered and the brake pedal went completely soft. after several pumps i was able to get the brakes back. upon driving a little further it did it again. then we resumed using the vehicle until sun. feb. 18th when the same thing occurred while my husband was driving and began to brake at the approximate speed of 20 mi/hour. we returned our vehicle to the dealer to be checked out. they said they ran a full battery of diagnostic testing and found the vehicle to be free of problems. we feel very unsafe driving a vehicle that loses its ability to brake. we realize this is an intermittent problem but as far as fairway ford is concerned we need to continue driving until it does it often enough that they can pinpoint the problem. our problem is that could mean a major accident to say the least. we are inquiring as to whether this problem has been encountered by other individuals. we are also interested in any paths that we should take in an effort to identify if this is a systemic issue with the vehicle or an isolated incident. we are looking for support in getting this issue resolved as well. any direction that you could provide will be greatly appreciated. *jb
SERVICE BRAKES, HYDRAULIC - ANTILOCK
01/24/2008530921
 Slow speed, applied brakes, no response. pedal was soft. *tr
SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES
01/01/2008407/14/2007
 2005 ford expedition with pedal design defect. consumer states that while pressing the brake pedal the accelerator pedal also can get depressed. dealer told him they could do nothing it was the way the pedals were set up. *kb the consumer experienced the problem on 4 different occasions. the consumer stated the pedals were too close together. *jb
07/26/20051000106/25/2005
 Brake pedal and gas pedals too close. many times gas pedal has been depressed while trying to only depress the brake pedal.*ak
11/10/200522000211/04/2005
 I was approaching an intersection at craig and i-15. this is known to have a green light, yet the traffic will suddenly stop instead of a steady flow. i was driving my ford expedition that i purchased less than 2 weeks before. suddenly the traffic stopped, i slammed on the brakes to avoid hitting the vehicle in front of me. i noticed that my vehicle did not stop. i ended up hitting the vehicle in front of me. i got cited for going too fast for the condition of the traffic. at that time i did not notice a problem with the pedals, accelerator and brake have a conflict. since the vehicle was new to me, i did not notice the problem until a month later, although i questioned how i could have this collision after slamming on the brakes as i did. after the vehicle got out of the shop, i was driving in a residential area. i applied the brake to slow down and noticed the acceleration increasing. it was then that i realized that i was pressing the accelerator and brake pedal at the same time. i am 6'3 tall with a 11 1/2 in shoe. my foot is larger than the average man, i believe that the pedals are too close together until you are aware of this and make a conscience effort to switch from one pedal to another. *nm
10/01/2005407/30/2005
 Dt: the contact states when he pivots the foot to the left to press the brake pedal the foot will also press the gas pedal. he feels the gas and brake pedals are to close together.*ak updated 1/4/2006 - *nm