Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE
04261612/31/200410014310Weld bonding procedure. *tt04/29/2005
STRUCTURE - FRAME AND MEMBERS
05161006/07/200510017924Clunk/grind/thump noise - frame repair procedure. *tt12/07/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
06/19/2012710001
 The air conditioning unit is leaking excessive amounts of water under the carpet and the water is pooling under the rug and flowing into the channel where the wiring harness is located. this wiring harness does not look to be protected from water and it is a mater of time before the insulation on this wire breaks down and shorts out to the frame. *tr
06/15/20091020001
 2005 ford expedition, paint cracking and peeling on the roof. of course i did not notice it till 102,000 miles. i did take it to the dealer and they basically told me that ford would not have fixed it 100% anyway. they do a one-third (ford), one-third (dealer), one-third (customer) pays. i find this very unacceptable. you buy a $60+++ vehicle and the paint holds no guarantee. i guess i'm luckier than the other guy though, you really don't notice the roof. the dealer said it would be about a $1500 repaint. i plan on chipping it off as much as i can, sanding it and then getting some black plastisol coating. luckily again my expedition is black and the problem is between the luggage rack runners and sunroof. *tr
06/23/2008430001
 Ford expedition paint. i purchased a new 2005 ford expedition eddie bauer edition in 5/2005 from a car dealer. the 36000/3 year warranty has expired and the paint is blistering on the tailgate. i called dealer and they said it is a manufacturing defect and they will not pay for it but it will do no good to fix it unless the entire tailgate is replaced with steel. there is a service bulletin out on this issue and they are not standing behind it. *tr
01/01/19011
 2005 ford expedition with factory defects customer states that the car sometimes shocks the body while going through the car wash**cc 08/14/07 add to customer sent in additional info**nar**cc the consumer stated please assist in retrieving the $29,000 paid out for the vehicle as they have learned the vehicle is not a new vehicle but was used and was seriously damaged. the consumer stated if it rains or goes through a car wash there is an electrical shock and running the vin number indicates that this infact is a used vehicle not a new vehicle as stated by the dealer. the consumer stated the roof shakes badly. *tr
STRUCTURE - BODY
05/17/201261000
 In trying to avoid debris the suv flip and sliding down the hwy i hit a tractor trailer rear tire,the air bags did not deploy.
04/01/2010
 My 2005 ford expidition with just 62,000 miles on it has chipping and bubbling paint on the rear lift gate and the hood. talked to my local ford dealer and they said that their was an issue with the aluminum prior to painting these two parts at the factory. ford is not standing behind this defect.
05/01/201048000
 Paint is bubbling and peeling off hood and tailgate of 2005 ford expedition eddie bauer edition.
05/11/201039000
 Tl-the contact owns a 2005 ford expedition. he stated the paint on the trunk and hood of the vehicle was rusting and peeling off. the vehicle was taken to the dealer where they took pictures of the vehicle and send it to the ford manufacturer. the manufacturer answered back stating they will not repair the vehicle because he was the second owner. there was no recall for this failure. the failure mileage was 39,000....mw
09/01/2008450001
 I have a 2005 ford expedition that has paint bubbling in different areas. i did some research on-line and found that ford issued a technical service bulletin 04-25-1 in 2004 and another bulletin 06-25-1 in 2006 that explains that prior to painting, iron particles contaminated the aluminum panel which causes the paint bubbles down the road. in my research on-line, i found that ford is not taking care of their customers, but some dealers are covering some of the repairs under a goodwill policy. i contacted a lawyer that specializes in lemon-law, and he suggested i file this complaint. he says if enough people complain, it may force ford to take action and take care of their customers. i did contact my dealership, and they say they never heard of this problem. i am past my 3 year warranty, so they say it is not covered. *tr
10/01/2008380001
 The paint is bubbling and peeling on the hood and rear lift gate. this problem started and keeps getting worse. the paint has already came off in a 1 inch section. i could send i a piece of the paint to a lab if needed. car was never in accident of re-painted. *tr
STRUCTURE - BODY - HATCHBACK/LIFTGATE
06/08/2008370001
 I have a 2005 expedition eddie bauer and the lift gate will open on occasion. the dealer cannot find anything wrong to cause this but is aware of other complaints. i bought the vehicle brand new and started to encounter this problem at 37,000 miles when the warranty ran out. i am afraid this will happen while i am transporting my dogs to a dog show and their crates will be thrown out of the rear onto the highway. *tr