Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
01/25/2013122000
 Driving in city traffic, at approximately 35 mph. the electronic throttle control light came on and engine died. we were able to coast to gas station. the vehicle started right up and everythings worked fine. the next day took vehicle to ford dealership. after troubleshotting, they were not really sure of what was the problem. but they suggested changing the throttle body. we decided to take vehicle home. vehicle worked fine until yesaterday, the problem occurred again. this is an unsafe condition. there is a large about of e-mail traffic about this same problem, and ford has not issued a recall.
03/13/201288000
 I was driving on four lane highway in right lane at 40mph. i noticed the car starting to slow down and when i pressed the gas pedal it did not react and the car continued to slow down. i looked at my guages on the dash and there were no warning lights and all guages read normally. i thought i could smell smoke, and the car continued to slow down, and i knew i needed to get off the road as traffic was heavy. as i pulled off the road into the parking lot for the strip mall, the car stalled, lights came on the dash to indicate the car stalled and i was able to stop the car, put it in park and turn the car off. i could smell smoke and i could see smoke going out the car windows from inside the car as i had the windows open a couple of inches. there was no smoke coming from under the hood. i debated whether to call aaa or 911. as the smoke increased i called 911. i then went to the car to get my purse. when i opened the passenger front door the car was filled with smoke and i thought i could see fire in the middle row of seat on the floor. i opened the back door on the passenger side and saw flames shooting up from the floor 6 inches high in the center of the floor. i tried to put out the fire with a snow scraper with the brush end, but i was not successful. i asked the dry cleaning lady if she had a fire extinguisher. it took 30 seconds to get the extinguisher and on my way back to the car, i could see flames under the car and when i opened the back passenger door the fire had spread to the back seat. i was fearful for how fast the fire spread and the smoke prevented me from reaching the fire with the extinguisher. the fire department then arrived and it took them 15-20 minutes to put out the fire as the flames were shooting at least 20 feet into the air. the car was completely engulfed in flames. i have pictures i took with my phone.
01/21/201276000
 I was driving my car when all of a sudden the accelerator is not responding and so i need to coast the car to the curve. i called the dealer and so my car was still under my extended warranty and so i took the car in and i was told that they replaced the part this was in march 2009, it is now january 21, 2012 and i had the same problem. the message board reads, check electronic throttle system.
12/23/2011129000
 Traveling in a parking lot car died and said check electric throttle control. wont run or crank. left stuck in a parking lot had to get towed home
09/19/2011
 While driving at 60mph on us 85 n the engine light came on with a message check electronic throttle control the speed began to drop and i could not accelerate. i began to merge to the right to the emergency lane. i turned off the engine and started again. then i drove the vehicle home. it was a very scary experience i could have been in an accident. it was very dangerous. this should be a recall problem.
08/14/201190000
 2005 ford expedition eddie bauer, 90,000 miles. (vehicle manufactured in 2004.) while being driven at highway speed throttle stuck in fully depressed position after being engaged for a routine pass of another vehicle. vehicle was noted to accelerate. accelerator pedal could not be returned to non-depressed state when force applied. brakes applied forcefully, vehicle was unable to be slowed or brought to a stop. strong smell of burning brake pads was noted. attempted to shift vehicle into automatic transmission position of neutral. no change in engine speed noted. transmission then shifted into reverse. vehicle wheels locked up and vehicle skidded approximately 100 - 150 feet before coming to a stop. antilock system and other systems did not activate. after coming to a stop, throttle pedal was inspected. no interior interference from floor mats or other materials noted. operator is 100% certain as a result of real-time visual confirmation, that accelerator and brake pedals were not mistakenly engaged or dually engaged. cruise control was not engaged. vehicle has been serviced and maintained regularly and with precision and detail. vehicle was inspected by an independent mechanic immediately post the incident. throttle body found to be fouled and dirty. independent mechanic is reasonably certain that dirty throttle body is most likely cause of this event. independent mechanic has personal knowledge and experience of similar throttle body failures producing similar events as has been described above. this vehicle has had other premature failures, including (1) need for transmission and transfer case to be rebuilt at 28,000 miles; (2) failure of power driver's seat to move on its track at 25,000 miles; (3) premature cam phaser failure and rebuild at approximately 35,000 miles.
04/11/201181024
 2005 ford expedition has been stalling with no warning with the check throttle control light on. will restart after turning off. i have replaced the throttle sensor twice and has not helped.this problem is very common for the 2005 expedition.ford dealer will not help,but offers a $700. fix that i understand does not always help.
04/19/201094189
 My 2005 ford expedition was cutting off and ticking everyday, but no lights were coming on to tell me what it was, i took my vehicle to pep boys shop and they decline to fix it do to spark plugs breaking in the engine, so i took it to the ford dealer where i purchased it. it took them a whole day to figure out what was wrong with it, they said i needed a tune up which was $279, and he told me that all of spark plugs needed to be replaced and that they sometimes break off in the engine and if that where to happen it would be a additional $90 per plug, the coil needed to replaced $95, and the on of the clynder need to be replaced unknown amount/forgot, then they call me back and told me that all of the spark plugs had broke. the ford dealership repaired my truck cause there where other problems as well so total $1000 in repairs for a problem that i never new this truck was having.