Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 07/14/2012 | 77000 | ||
| Tl* the contact owns a 2006 ford expedition. the contact stated that someone broke into the vehicle as a result of poorly manufactured door handles. the contact stated that the doors were broken into by using a screwdriver. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who provided no assistance. the vehicle was not repaired. the failure and current mileage was 77,000. | |||
| 12/11/2006 | 10756 | 5 | |
| 2006 ford expedition limited. consumer writes in regards warranty repair dispute and driver's side power window being extremely slow in the closing operation *tgw the dealer lubed the window and stated there was no problem found. after complaining several times about the window, the dealer finally determined there was a problem. however, the consumer was informed the parts and labor were not covered under the extended warranty. the consumer stated the problem existed going back to dec 11, 2006 and the defect was not addressed or corrected while the vehicle was under the original factory warranty. the consumer stated he should not be responsible for repairs that were callously overlooked and ignored by the dealer. also, the lower radiator support to the body mount was severely rusted and showed signs of actual material failure. the consumer stated the condition can and will evolve into the root cause of both mechanical and safety related failures. the major body and front frame support failing under driving conditions could lead to engine failure, and loss of control of the vehicle. the most serious safety concern, was the front brake lines which were showing signs of serious rust. the dealer informed the consumer the lines could only be replaced under warranty if there were signs of leakage. the consumer stated corrosion in the form of rust would compromise the integrity of the steel brake lines, allowing brake fluid to leak out resulting in a total loss of braking power. the left rear door would not open from the inside, the driver's front door had to be slammed in order for it to close properly, the front axle drive pinion was leaking and had to be replaced.*jb | |||
| 07/28/2005 | 700 | 0 | 07/13/2005 |
| The new 14 passenger ford van is a passenger hazard for people in the back three rows of seats if someone is not in the second row. the rear door latches are next to impossible to reach from the third row. i am located at jet propulsion laboratory in pasadena, ca. the van is a vpsi leased van. how can i get the latch fitted with an electric opener? i am contacting vehicle safety and vpsi on this issue. ford motor company customer relationship center p.o.box 6248 dearborn, michigan 48126 1-800-392-3673(ford) tdd for the hearing impaired:1-800-232-5952 monday - friday 8:00 am | |||