Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN
0516106/07/200510017926Clunk/grind/thump noise from rear of vehicle when transmission is shifted - vehicles built before 6/13/2005. *tt12/07/2005
1871107/01/200510017859A clunk/thump noise from the rear when the transmission is engaged or shifted, during a change in vehicle direction or on acceleration. *tt12/05/2005
POWER TRAIN - AUTOMATIC TRANSMISSION
0622710020676Un-commanded tcc apply on the 1-2 shift causing perception of hesitation and/or lack of power during shift. *kb12/20/2006
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
TSB-09-19-1204/01/201010032614Ford: some hybrid vehicles may exhibit an intermittent red triangle on and stop safely now message displayed on the message center, accompanied by a sudden rpm loss/no start with a diagnostic trouble code (dtc) p1a0c. *pe04/19/2010
POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT
TSB-08-19-305/01/200910028736Ford: some vehicles may exhibit oil separation from the internal lube found in the unitized cartridge seal. oil separation appears to be and is often misdiagnosed, as an axle lube leak. *pe05/20/2009
POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL
TSB-08-19-305/01/200910028736Ford: some vehicles may exhibit oil separation from the internal lube found in the unitized cartridge seal. oil separation appears to be and is often misdiagnosed, as an axle lube leak. *pe05/20/2009

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
02/21/2013130000
 Tl- the contact owns a 2006 ford expedition. the contact stated that while driving 40 mph, the transmission slipped. the vehicle was taken to an independent mechanic for inspection and they stated that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified. the failure mileage was 130,000. mah
02/21/2013130000
 Tl- the contact owns a 2006 ford expedition. the contact stated that while driving 40 mph, the transmission began to slip. the vehicle was taken to an independent mechanic for inspection and they stated that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified but provided no assistance. the failure mileage was 130,000. ap
07/10/2012880001
 Engine was losing power under load (only while accelerating). no check engine light ever came on. at 88,000 miles figured that not only will i replace all 8 spark plugs, but would replace all 8 coil packs as well. upon removal on the spark plugs, 1 spark plug broke (so far) leaving the bottom piece inside the head. ford knows about this problem, as it can lead many like myself with an outrageous expense to properly remove the broken spark plug and can in the long run damage the aluminum head too. they are motor craft platinum (ceramic inside) spark plugs. napa sells a tool to extract the broke plug out. why in the world this is allowed to continue on without a recall is beyond me. ford knows about these issues and should have a massive recall for the any vehicle that contains these spark plugs, like my 2006 model with a 5.3l does. i have called ford and filed a former complaint and many others need to do so as well. i am also going to file a complaint with the bbb, as i spent a huge chunk of change and properly maintain my vehicle on a daily basis. if my truck has to go into a repair shop to have this plug removed, i will be very disappointed in ford's customer service. i have 4 fords today.......nothing has ever been this costly! i have a 71 bronco, 98 explorer, 01 ranger, and 06 expedition. i guess this will determine if i will stay as a ford owner in the future. *tr
07/10/201288000
 Engine was losing power under load (only while accelerating). no check engine light ever came on. at 88,000 miles figured that not only will i replace all 8 spark plugs, but would replace all 8 coil packs as well. upon removal on the spark plugs, 1 spark plug broke (so far) leaving the bottom piece inside the head. ford knows about this problem, as it can lead many like myself with an outrageous expense to properly remove the broken spark plug and can in the long run damage the aluminum head too. they are motor craft platinum (ceramic inside) spark plugs. napa sells a tool to extract the broke plug out. why in the world this is allowed to continue on without a recall is beyond me. ford knows about these issues and should have a massive recall for the any vehicle that contains these spark plugs, like my 2006 model with a 5.3l does. i have called ford and filed a former complaint and many others need to do so as well. i am also going to file a complaint with the bbb, as i spent a huge chunk of change and properly maintain my vehicle on a daily basis. if my truck has to go into a repair shop to have this plug removed, i will be very disappointed in ford's customer service. i have 4 fords today.......nothing has ever been this costly! i have a 71 bronco, 98 explorer, 01 ranger, and 06 expedition. i guess this will determine if i will stay as a ford owner in the future.
04/09/2011114000
 Tl* the contact owns a 2006 ford expedition. the contact was driving 55 mph when the vehicle stalled. the engine safe mode light illuminated after the failure and the vehicle was towed to the dealer. the manufacturer was contacted to report the failure. the vehicle was not repaired and the vin was unavailable. the failure mileage was 114,000 and the current mileage was 116,000.
04/09/2011114000
 Tl- the contact owns a 2006 ford expedition. the contact was driving 55 mph when the vehicle stalled. the engine safe mode light illuminated after the failure and the vehicle was towed to the dealer. the manufacturer was contacted to report the failure. the vehicle was not repaired and the vin was unavailable. the failure mileage was 114,000 and the current mileage was 116,000. kmj
04/09/2011114000
 Tl- the contact owns a 2006 ford expedition. the contact was driving 55mph when the vehicle shut down. the engine safe mode light illuminated after the failure. the vehicle was towed to the dealer, and the manufacturer was contacted. the vehicle was not repaired, and the vin was unknown. the failure mileage was 114,000 and the current mileage was 116,000. rds
POWER TRAIN - AUTOMATIC TRANSMISSION
08/23/201180000
 Tl- the contact owns a 2006 ford expedition. the contact was driving 45 mph when the engine stalled without warning. the vehicle restarted after the failure but was not taken to the dealer for inspection or repairs. the manufacturer was contacted but provided no assistance. the vehicle was not repaired. the vin was unavailable. the failure and current mileages were 80,000. kmj
08/23/201180000
 Tl- the contact owns a 2006 ford expedition. the contact was driving 45 mph when the engine shut down. the vehicle restarted after the failure. the vehicle was not taken to the dealer, but the manufacturer was contacted. the vehicle was not repaired. and the vin was unknown. the failure and current mileages were 80,000. rds
04/03/201176000
 Vehicle has been sputtering when accelerating at about 40mph. spark plugs are seered and ford mechanic tells us its a known problem, but not covered under the warranty because spark plugs are considered maintenance. the manual says we the scheduled maintenance is 100,000 miles and we are only at 76,000. if they are known to be faulty and we are not near the scheduled/recommended mainteance then shouldn't this be a warranty issue? i think ford is milking its customers with faulty parts as i had the same issue with my brakes. it feels as if i am landing a plane when i come to a stop with all the shaknig an rattling. i was told this is a known issue with the ford brakes - they just warp.
07/21/2009596001
 My car stalled at an intersection light. it was driving poorly-making loud noises and sticking as i pressed the gas pedal as if the transmission was going out. we were told it was covered under the powertrain warranty and we took it in to ford. they told us it was the timing chain but because there was evidence of sludge, the warranty claim was denied by ford. they claim we did not maintain our vehicle. we believe it is a defect in the system. we have maintained the oil on a regular basis and have had other major repairs with this car. it has had a new transmission at 35,000 as well as a new suspension system and electrical failure with the stereo/dvd system. there has never been any prior evidence of sludge. an accident could have occurred when the car stalled. *tr
11/10/2006110007006/15/2006
 At about 11,000 miles i had the first incident while in normal traffic going about 45 mph. felt like the transmission slipped. no power during 1st and 2nd gear change. a few days later the same thing happen while entering the interstate. while trying to accelerate there was no power, nearly hit by semi-truck, couldn't get over 60 mph and the check engine light came on. i slowed back on the accelerator and light went off and power slowly came back. took vehicle to ford at 12,000+ miles, kept it for several days. said it was a computer module, changed it, picked vehicle up and not 2 miles down the road the same thing happened again. didn't have the time to take it right back in not to mention there rental car experience was equally horrible. it's in their shop now 3/10 and i'm at 22,000 miles and it happens every time i accelerate. it's a very dangerous problem. now they say they think it's something to do with the torque converter and have ordered parts. i'm also having a problem with it not starting after driving, getting out and getting back in within about 30 minutes. we'll see next week what the outcome is! *jb
10/18/20068000303/28/2006
 When exiting interstate, changes lane and as gas petal was pushed, no power to suv, engine did not race or shake, just no power. put suv into first gear and it jerked ahead at 10 mph to stop light. while stopped, suv would roll backward if brake not on. made left hand turn and put back into gear, about one mile later same loss of power until put into 1st gear. one month later, also while exiting interstate had same loss of all power at bottom of ramp when trying to merge into left lane. suv would only move after put into 1st gear, only at 10 mph. dealership could find nothing wrong after a week with the first incident, dealer kept for 3 and a half weeks and the p&s director drove 716 miles and could not duplicate this problem. (note both happen within one week of dealer oil change) p&s director suspects fly by wire issue, said that compared to other 2005/2006 models ours has a dead pedal feeling. *jb
05/10/2006104/21/2006
 1. frequent horrible grinding noise on cold start-up. 2. loud clunking noise and feel vehicle shudder in reverse under light acceleration. *jb
POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL)
06/02/200718500105/26/2006
 The dealership had just finished removing an extra alarm they had installed on the 2006 ford expedition. i was sitting in the front seat and was excited about getting a new truck, and ended up shifting it out of gear without my foot being on the brake. i told our sales person and they wanted to fix it before we took delivery of the truck. the next day they called and told us it was ready. they had replaced the shift actuator. we checked it and it seemed to work fine. a year later, my kids were getting in the car, i went back into the house to get something i forgot, and my 2 year old climbed in o the front seat and was playing and pulled the truck out of gear without her foot being on the brake and no keys in the ignition. the truck rolled out of driveway across the street and down my neighbor's yard and hit a tree. luckily no one was hurt. my 10 year old was in the back seat and my 7 year old was standing next to the truck. the dealership said they would fix the problem because it? was still under warranty. neither ford nor dealership felt that they should pay for the $1,343.18 worth of damages to our vehicle.*ak
POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL
12/11/2006107565
 2006 ford expedition limited. consumer writes in regards warranty repair dispute and driver's side power window being extremely slow in the closing operation *tgw the dealer lubed the window and stated there was no problem found. after complaining several times about the window, the dealer finally determined there was a problem. however, the consumer was informed the parts and labor were not covered under the extended warranty. the consumer stated the problem existed going back to dec 11, 2006 and the defect was not addressed or corrected while the vehicle was under the original factory warranty. the consumer stated he should not be responsible for repairs that were callously overlooked and ignored by the dealer. also, the lower radiator support to the body mount was severely rusted and showed signs of actual material failure. the consumer stated the condition can and will evolve into the root cause of both mechanical and safety related failures. the major body and front frame support failing under driving conditions could lead to engine failure, and loss of control of the vehicle. the most serious safety concern, was the front brake lines which were showing signs of serious rust. the dealer informed the consumer the lines could only be replaced under warranty if there were signs of leakage. the consumer stated corrosion in the form of rust would compromise the integrity of the steel brake lines, allowing brake fluid to leak out resulting in a total loss of braking power. the left rear door would not open from the inside, the driver's front door had to be slammed in order for it to close properly, the front axle drive pinion was leaking and had to be replaced.*jb
POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE)
10/13/200715000704/16/2007
 No incident yet. vehicles traction control fails, abs fails and 4 wheel drive fails all at the same time. *tr