Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
11/09/201185000
 Tl* the contact owns a 2006 ford expedition. the contact stated that while attempting to stop at a traffic stop, the vehicle stalled without warning. the vehicle was taken to the dealer. the technician diagnosed that the throttle body was defective and needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. the vehicle was not repaired. the failure mileage was 85,000 and the current mileage was 94,000.
11/09/201185000
 Tl - the contact owns a 2006 ford expedition. the contact stated that while attempting to stop at a traffic sign, the vehicle stalled. the vehicle was taken to the dealer. the technician diagnosed that the throttle body was defective and needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included on any recalls. the vehicle was not repaired. the failure mileage was 85,000 and the current mileage was 94,000. pm
09/23/2012113000
 Tl* the contact owns a 2006 ford expedition. the contact was traveling 55 mph when the engine fail safe mode warning light illuminated, causing the vehicle to loose power. the vehicle was taken to the dealer and the contact was told that the throttle body needed to be replaced. the vin was not available. the failure and the current mileages were 113,000.
01/15/2012103000
 Tl* the contact owns a 2006 ford expedition. the contact stated that the vehicle decelerated and entered into fail safe mode while driving 55 mph. the vehicle would not accelerate further once it entered fail safe mode. the contact shut the vehciel off and upon restart, the vehicle operated as normal. the failure recurred once. the vehicle was taken to an authorized dealer and the contact was informed that the throttle body needed to be replaced. the vehicle was in the process of being repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 103,000.
01/15/2012103000
 Tl-the contact owns a 2006 ford expedition. the contact stated that the vehicle decelerated and entered into fail safe mode while driving 55 mph. the vehicle would not accelerate further once it entered fail safe mode. the contact shut the vehciel off and upon restart, the vehicle operated as normal. the failure recurred once. the vehicle was taken to an authorized dealer and the contact was informed that the throttle body needed to be replaced. the vehicle was in the process of being repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 103,000. kmj
01/15/2012103000
 Tl-the contact owns a 2006 ford expedition. the contact stated that the vehicle decelerated and entered into a fail safe mode while driving 55 mph. the vehicle would not accelerate further once it entered fail safe mode. the contact stopped the vehicle and shut it off. upon restart, the vehicle operated as normal. the failure had since recurred once. the vehicle was taken to an authorized dealer and the contact was informed that the throttle body needed to be replaced. the vehicle was in the process of being repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 103,000. sm.
11/26/2011800001
 While driving my 2006 ford expedition eddie bauer, the engine completely shuts off. sometimes while sitting idle and other times while driving 70 mph on the interstate. tonight, within 1 hour this happened about 15 times where the engine cut off, i lost power steering, had to roll over to the shoulder, turn the key off and back on to restart...sometimes it would take up to 10 minutes to restart. i was lucky we were not hit from behind. i have 2 kids in carseats still that could have been injured. research online reveals that i am not alone. this is a very dangerous defect that could get somebody killed. *tr
11/26/201180000
 While driving my 2006 ford expedition eddie bauer, the engine completely shuts off. sometimes while sitting idle and other times while driving 70 mph on the interstate. tonight, within 1 hour this happened about 15 times where the engine cut off, i lost power steering, had to roll over to the shoulder, turn the key off and back on to restart...sometimes it would take up to 10 minutes to restart. i was lucky we were not hit from behind. i have 2 kids in carseats still that could have been injured. research online reveals that i am not alone. this is a very dangerous defect that could get somebody killed.
03/04/201150500
 Tl* the contact owns a 2006 ford expedition. the contact was driving 30 mph when the vehicle stalled without warning. the failure would recur sporadically when traveling at various speeds. the vehicle was able to be restarted and was taken to the dealer who repaired the throttle body and motor assembly, stating that the vehicle had engaged in fail-safe mode. the manufacturer was contacted and a complaint was filed but no further assistance was provided. the current mileage was approximately 51,000 and the failure mileage was approximately 50,500.
03/04/201150500
 Tl-the contact owns a 2006 ford expedition. the contact stated that the vehicle spontaneously shut down no matter the speed at which it was traveling. the failure occurred while the contact was driving 30 mph. she pulled over and restarted the vehicle; she had no more problems after that. the vehicle was taken to an authorized dealer who repaired the throttle body and motor assembly because the vehicle had gone into a fail-safe mode. the contact called the manufacturer who took a complaint. the current mileage was approximately 51,000. the failure mileage was approximately 50,500-bk
03/17/2011102000
 Tl* the contact owns a 2006 ford expedition. while driving approximately 50 mph, the contact stated that the fail safe mode symbol illuminated on the dashboard as the vehicle stalled. the vehicle was taken to the dealer but they were unable to duplicate the failure. a private mechanic diagnosed the vehicle with a throttle body failure. the contact did not inform the manufacturer nor was the vehicle repaired. the current and failure mileage was 102,000.
06/26/201080000
 Tl. contact owns a 2005 ford expedition. the contact stated while driving at 50 mph the vehicle suddenly shut off without any warning lights. the contact was able to pull to the side of the road. the vehicle was able to restart and shut off immediately after restarting. the contact had the vehicle towed home the contacted the manufacturer. the contact saw numerous complaints regarding the throttle control and believes that's what caused the vehicle to shut off. the contact has not taken the vehicle to the dealer at this time. the failure mileage was 80,000. jo
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
01/01/200710000
 Tl*the contact owns a 2006 ford expedition which was purchased brand new. while stepping on the accelerator pedal at any speed including approximately 25 mph, the pedal became stuck in the open throttle position. the vehicle was taken to the dealer; however, the failure could not be duplicated. the failure was also reported to the manufacturer. there were no recalls. no repairs were made to date. the failure mileage was 10,000 and the current mileage was 45,000.