Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
| TSB-10-18-1 | 09/02/2010 | 10037098 | Ready | 05/04/2011 | |
| TSB-10-18-1 | 09/02/2010 | 10037098 | Ford: some expedition, f-150, and navigator models may experience a delayed forward or reverse transmission engagement. usually happens on cold start in cold climates. *rm | 05/04/2011 | |
| 19778 | 05/01/2007 | 10021979 | Buck/jerk/hesitation - less than 1/4 tank of fuel. *kb | 06/27/2007 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 06/21/2012 | 130000 | ||
| Tl- the contact owns a 2007 ford expedition. the contact stated that the spark plugs detached from the vehicle and had to be removed by the dealer using a special tool. the contact stated that the spark plugs had become stuck. the failure and the current mileage was 130,000. kmj | |||
| 06/05/2012 | 76590 | ||
| I went to pick my son up from drivers ed and we were leaving the parking lot and the veichal died. i waited a little and then restarted it and it started but it was rough. i then continuted to drive my way back home and it was driving rough and no lights came on indecating i had a problem. i was driving down the road and it died again so i had to just let it coast to get off the street. luckily i was able to coast into delon and son's second driveway (repair shop). i waited for them to come help and when the repair man came out he was able to start it and told me he was going to run some test on it to see what would have caused it. after 2hrs he came and said that it indecated it was the fuel pump, but that it showed it fixed itself so he wanted to test drive it before i would go home......well not even two minutes after he left his coworker came in and said that he just broke down in my vehicle. so he bumped under the tank and it started back up. so this to him indecated that it was for sure the fuel pump. i left it for them to fix it and when it was done he called me and told me that.....i was very lucky that it didnt explode because the wires were melted on the fuel pump and he himself said that he was lucky since he test drove it as well. i dought ford would pay for this fuel pump failer it seems to be a common problem when you look on-line. my total bill for this was $790.00 ouch :( considering we are in the process of adopting a child. | |||
| 06/21/2012 | 130000 | ||
| Tl- the contact owns a 2007 ford expedition. the contact stated that the spark plugs broke off and had to be removed by the dealer using a special tool. the contact stated the spark plugs got stuck. the failure mileage and current mileages were 130,000.rl | |||
| 06/05/2012 | 76590 | ||
| I went to pick my son up from drivers ed and we were leaving the parking lot and the veichal died. i waited a little and then restarted it and it started but it was rough. i then continuted to drive my way back home and it was driving rough and no lights came on indecating i had a problem. i was driving down the road and it died again so i had to just let it coast to get off the street. luckily i was able to coast into delon and son's second driveway (repair shop). i waited for them to come help and when the repair man came out he was able to start it and told me he was going to run some test on it to see what would have caused it. after 2hrs he came and said that it indecated it was the fuel pump, but that it showed it fixed itself so he wanted to test drive it before i would go home......well not even two minutes after he left his coworker came in and said that he just broke down in my vehicle. so he bumped under the tank and it started back up. so this to him indecated that it was for sure the fuel pump. i left it for them to fix it and when it was done he called me and told me that.....i was very lucky that it didnt explode because the wires were melted on the fuel pump and he himself said that he was lucky since he test drove it as well. i dought ford would pay for this fuel pump failer it seems to be a common problem when you look on-line. my total bill for this was $790.00 ouch :( considering we are in the process of adopting a child. | |||
| 06/21/2012 | 130000 | ||
| Tl- the contact owns a 2007 ford expedition. the contact stated that the spark plugs broke off and had to be removed by the dealer using a special tool. the contact stated the spark plugs got stuck. the failure mileage and current mileages were 130,000.rl | |||
| 06/05/2012 | 76590 | ||
| I went to pick my son up from drivers ed and we were leaving the parking lot and the veichal died. i waited a little and then restarted it and it started but it was rough. i then continuted to drive my way back home and it was driving rough and no lights came on indecating i had a problem. i was driving down the road and it died again so i had to just let it coast to get off the street. luckily i was able to coast into delon and son's second driveway (repair shop). i waited for them to come help and when the repair man came out he was able to start it and told me he was going to run some test on it to see what would have caused it. after 2hrs he came and said that it indecated it was the fuel pump, but that it showed it fixed itself so he wanted to test drive it before i would go home......well not even two minutes after he left his coworker came in and said that he just broke down in my vehicle. so he bumped under the tank and it started back up. so this to him indecated that it was for sure the fuel pump. i left it for them to fix it and when it was done he called me and told me that.....i was very lucky that it didnt explode because the wires were melted on the fuel pump and he himself said that he was lucky since he test drove it as well. i dought ford would pay for this fuel pump failer it seems to be a common problem when you look on-line. my total bill for this was $790.00 ouch :( considering we are in the process of adopting a child. | |||
| ENGINE AND ENGINE COOLING | |||
| 03/01/2012 | 72000 | ||
| Dealer wants $800 to change spark plugs as they will break off in engine. because a dis similar metal was used. exhaust manifold bolts break and cause loud exhaust leak at the rear of the exhaust manifold dealer wants $850 to fix | |||
| 10/01/2011 | 80000 | ||
| The vehicle began to idle real rough to the point of bouncing in an uncontrolled manner. a knocking noise started coming from the engine. when you tried to increase speed two cylinders missed. when the vehicle was manufactured incorrectly, it caused the oil to be distributed unevenly through the engine and the engine to heat unevenly. this starvation of oil over time to the engine allowed for metal to shred and contaminate the engine and the engine has to be replaced in a 5 year old car. if the engine is not replaced the conditions would continue to intensify and the outcome is unknown. after investigation into the problem i learned that ford had sent out a technical advisory bulletin to help service departments identify the problem so obviously this is not a one time based failure. | |||
| 05/30/2008 | 12000 | ||
| Tl*the contact owns a 2007 ford expedition. while driving 40 mph, the contact noticed flames coming from the hood of the vehicle. he pulled the vehicle over and it stalled and lost complete power. the contact then proceeded to remove all the passengers, including two children from the rear seat. within five minutes, the driver's side was completely engulfed in flames. the fire department arrived and extinguished the fire. the vehicle was towed to a collision center. after speaking with the maintenance manager, ford stated that since the fire originated in the rear of the vehicle, they would not take responsibility for the fire. the fire report clearly stated that the flames originated from the hood of the vehicle. the vehicle is currently at the collision center. the current and failure mileages were 12,000. | |||
| 04/16/2007 | 5000 | 6 | 12/30/2006 |
| I had purchased a 2007 ford expedition el and have had multiple problems with being able to go in reverse while facing down on any kind of grade. i also have problems with the vehicle accelaration while coming from a stop into traffice. myself along with my two small children will no longer drive the vehicle. we were very close to being hit twice because of the defect in this ford vehicle. i had submitted for lemon law and so far i have not received my answer from arbitration. i can tell you that ford is covering this up because i know of serveral persons and businesses that have the same issues and ford stated that there are no issues. while on the phone with the ford representative in the arbitration they only showed a few visits to the dealership and told me that the ones that i received from the dealership were false. what a crock. i will make a complaint everywhere that i can before this vehicle kills someone. at this point i went and bought another vehicle and am stuck paying for two now that the one just sits and we refuse to drive it. my children are afraid to even drive in it because it actually goes in forward while in reverse also. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 12/27/2010 | 45000 | ||
| The 5.4l engine has a tapping noise coming from the top half of the motor on the passenger side. it occurs when the engine is idling at a stand still. it happens randomly. have been speaking with ford warranty and dealers trying to get fixed and because it is intermittant they do not want to work on. we have taken to 2 dealers a total of 3 times and spoken with ford warranty and they refuse to pay to have the motor opened up and looked at. | |||
| 09/03/2007 | 1000 | 1 | 07/30/2007 |
| Tl*the contact owns a 2007 ford expedition. while decelerating at 5 mph, the engine revved when the brake pedal was depressed. as a result, the contact rear ended another vehicle. a police report was filed. the dealer was unable to determine the cause of failure. the vehicle has not been repaired. the current and failure mileages were 1,000. | |||
| 12/01/2006 | 2800 | 500 | 11/01/2006 |
| Tl*the contact owns a 2007 ford expedition. the contact stated that the vehicle shifts roughly and makes a loud sound when shifting from first to second gear or accelerating from a stop at 15 mph. the vehicle has been to the dealer numerous times. initially, the failure was diagnosed as the throttle cable. the second time, the dealer stated that nothing was wrong with the vehicle. the third time, the vehicle made a popping noise and the rear axles were replaced. the fourth time, the dealer stated that the cause of failure was the transmission. they dealer would temporarily repair the vehicle, but the failure would recur days later. the failure has still not been corrected. the failure mileage was 2,800 and current mileage was 14,300. | |||