Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE - BODY | |||
| 09/01/2010 | 52000 | 1 | |
| Noticed the paint bubbling on the hood and lift gate of my 2007 ford expedition . i contacted ford to see if there was a recall or this would be covered under warranty and they said no to both inquiries. the problem has gotten worst and is continuing to grow . *tr | |||
| 09/01/2010 | 52000 | ||
| Noticed the paint bubbling on the hood and lift gate of my 2007 ford expedition . i contacted ford to see if there was a recall or this wold be covered under warranty and they said no to both inquiries. the problem has gotten worst and is continuing to grow . | |||
| 03/15/2011 | 52000 | ||
| Tl- the contact owns a 2007 ford expedition. the contact stated that on three different occasions, the front driver, rear and passenger front door handles fractured, causing the contact to have to open the window and open the door with the exterior door handle. the vehicle was taken to the dealer where they advised him that he needed to replace the door handles. the vehicle was not repaired. the manufacturer was contacted and offered no assistance. the failure mileage was approximately 52,000. kmj | |||
| 03/15/2011 | 52000 | ||
| Tl-the contact owns a 2007 ford expedition. the contact stated that on 3 different occasions the drivers front, rear and passenger front door handles had fractured causing him to wind the window down in order to open the door. the vehicle was taken to a dealer and they advised him that he needed to replace the door handles. the vehicle has not been repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 52,000. tb | |||
| 12/01/2009 | |||
| We purchased a used 2007 ford expedition el with 40,000 miles on it from a certified ford dealership. after a few months we noticed that the paint on the hood and the liftgate was bubbling. we took it to the dealership and they said the paint was oxidizing, not rusting. the dealership tried to file a claim under warranty but it was denied. we have tried a second time and waiting to hear back. a vehicle with a $50,000 msrp that has the paint bubbling off after 2 and a half years is terrible. i will think twice before purchasing another ford product. | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS | |||
| 04/20/2008 | 11428 | 1 | |
| Electronic rear hatch make an awful noise when opening and closing. it has been to the dealer twice for repair. they can not figure out what the problem is. the noise is not consistent, will come and go. they did indicate that the motor is loud. the noise still continues to exist. *tr | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE | |||
| 12/08/2009 | 45000 | ||
| Tl*the contact owns a 2007 ford expedition. the contact stated that while the lift gate would open without warning, it shut with a lot of force. the contact has taken the vehicle to a dealer who informed the contact that the two arms on the lift gate needed to be replaced. the contact has not had the two arms replaced. the contact called the manufacturer regarding the lift gate and they informed the contact that a service representative would notify him. the contact has not received a call from the service representative. the contact is concerned that someone could be injured by the lift gate. the failure mileage was 45,000. | |||