Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 08/31/2012 | 89000 | ||
| Tl* the contact owns a 2007 ford expedition. the contact stated that while turning at an intersection, the accelerator pedal became stuck to the floor board. the contact depressed the brake in order to slow down the vehicle before shifting into park and turning the engine off. the vehicle was towed to the dealer who diagnose that the throttle body assembly needed to be replaced. the vehicle was not repaired. the vin was not available. the failure and current mileage was 89,000. | |||
| 08/31/2012 | 89000 | ||
| Tl-the contact owns a 2007 ford expedition. the contact stated that while turning at an intersection, the accelerator pedal became stuck to the floor board. the contact depressed the brake in order to slow down the vehicle before shifting into park and turning the engine off. the vehicle was towed to the dealer who diagnose that the throttle body assembly needed to be replaced. the vehicle was not repaired. the vin was not available. the failure and current mileage was 89,000. pmb | |||
| 08/31/2012 | 89000 | ||
| Tl-the contact owns a 2007 ford expedition. the contact stated that vehicle acceleration pedal sick to the floor while turning from an intersection. the contact depressed the brake to slow the vehicle down and was able to place the gear in park. the vehicle rpm continued to increase while gear was placed in park. the contact was able to turn the engine off. the vehicle was towed to the dealer inspected the vehicle the failure was located at the throttle body assembly. the vehicle was not repaired. vin was not available. the failure and current mileage was 89,000. li | |||
| 07/15/2008 | 17538 | ||
| Tl* the contact owns a 2007 ford expedition. the contact stated the vehicle would exhibit sudden acceleration sporadically. the vehicle had been taken to the dealer numerous times since july 2008. the throttle body was replaced but the failure persisted. the dealer continued to inspect the vehicle but was unable to determine a failure within the vehicle. the dealer advised the contact that the vehicle was not affected by a failure. the failure mileage was 17,538 and the current mileage was 77,335. | |||
| 07/15/2008 | 17538 | ||
| Tl- the contact owns a 2007 ford expedition. the contact stated the vehicle would exhibit sudden acceleration sporadically. the vehicle had been taken to the dealer numerous times since july 2008. the throttle body was replaced but the failure persisted. the dealer continued to inspect the vehicle but was unable to determine a failure within the vehicle. the dealer advised the contact that the vehicle was not affected by a failure. the failure mileage was 17,538 and the current mileage was 77,335. kmj | |||
| 07/15/2008 | 17538 | ||
| Tl- the contact stated that their 2007 ford expedition had sudden acceleration several times. the vehicle had been back and forth to the dealer since 7/2008. the throttle body had been replaced, but the failure still happened. the contact first experienced the problem at 17,538 miles. the dealer has continued to look at the vehicle and stated no failure codes appeared and therefore the vehicle was fine. the current mileage was 77,335.rl | |||
| 06/03/2011 | 36000 | ||
| Tl- the contact owns a 2007 ford expedition. the contact stated that while the vehicle was parked at his residence, the vehicle caught on fire. a fire report was filed. the vehicle was not moved or repaired. the vehicle was not diagnosed of the failure, but the contact heard that it may have been a vehicle's speed control failure. the dealer and manufacturer were not notified. the failure and current mileage 36,000. nw | |||
| 11/21/2010 | 56000 | ||
| Tl-the contact owns a 2007 ford expedition. the vehicle was taken to an independent mechanic for routine maintenance. the technician started the ignition, and when the brake was engaged there was a sudden unintended acceleration which caused the vehicle to crash into one parked unoccupied vehicle, and four parked vehicles with occupants. the driver in one of the parked vehicles sustained injury to the neck. a police report was filed. the contact's vehicle sustained severe damages and was towed to a collision center. the failure mileage was 56,000. the vin was unavailable. js | |||
| 02/18/2010 | 37108 | 1 | |
| I have a 2007 ford expedition el . i lease a 4000 sq. ft. garage where i'm working to open my own dealership. on the morning of february 18, 2010 around 3am the expedition caught on fire all by itself. it started on the engine and worked its way back until the firefighters arrived and were able to put it down in a timely manner. the expedition is a total loss. the 2008 f350 crewcab dually i had parked next to it had some damage to the driver side and also extensive damage to the ceiling and insulation of the building. the police crime scene investigator mentioned right off the bet that these cars have a cruise control recall and it is common to many of them to catch on fire all by itself. i did some research online and found two major problem with these cars involving the risk of fire: a recall for the fuel rail assembly and a problem with the speed control deactivation switch being powered at all time and resulting in fire under certain conditions. since my lease started on february 1st and i'm in the process of opening and registering the business, i had no insurance all the time. the insurance of the garage's owner will cover the damage on the building but none of my car and truck damage. on top of loosing my car, my business will be shut down for about two to four weeks until the insurance get all paperwork and claim settled and owner gets the place all fixed up. all that's left for me is to find a way of getting ford to acknowledge and take responsibility for the default vehicle - not only mine, but the tens of thousands - they have driving on the streets putting at risk many homes and lives. that is pretty scary taking into consideration that there's many people that lost everything due to this fire and i was lucky enough not to loose everything i had. *tr | |||
| 06/11/2009 | 27000 | ||
| Tl*the contact owns a 2007 ford expedition. while driving 45 mph on an incline, the brakes failed and the vehicle suddenly accelerated. the vehicle has not been diagnosed by the dealer. the current and failure mileages were 27,000. | |||
| 04/16/2007 | 5000 | 6 | 12/30/2006 |
| I had purchased a 2007 ford expedition el and have had multiple problems with being able to go in reverse while facing down on any kind of grade. i also have problems with the vehicle accelaration while coming from a stop into traffice. myself along with my two small children will no longer drive the vehicle. we were very close to being hit twice because of the defect in this ford vehicle. i had submitted for lemon law and so far i have not received my answer from arbitration. i can tell you that ford is covering this up because i know of serveral persons and businesses that have the same issues and ford stated that there are no issues. while on the phone with the ford representative in the arbitration they only showed a few visits to the dealership and told me that the ones that i received from the dealership were false. what a crock. i will make a complaint everywhere that i can before this vehicle kills someone. at this point i went and bought another vehicle and am stuck paying for two now that the one just sits and we refuse to drive it. my children are afraid to even drive in it because it actually goes in forward while in reverse also. | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 10/03/2007 | 7000 | 7 | 05/01/2007 |
| Tl*the contact owns a 2007 ford expedition. while driving 70 mph, the contact attempted to depress the brake pedal, but instead he depressed both the brake and accelerator pedals. he pulled to the shoulder of the road, but the vehicle would not decelerate. the dealer stated that there was a failure, but no remedy. the current and failure mileages were 7,000. | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 11/10/2007 | 11950 | 1 | 01/01/2007 |
| Tl*the contact owns a 2007 ford expedition. while driving 67 mph with the cruise control activated, it failed to deactivate when the brake pedal was depressed. the brake pedal extended to the floorboard and the vehicle would not stop. the contact had to shut off the engine in order to stop the vehicle. the contact stated that the vehicle would stall when he attempted to accelerate from a stop. as of november 14, 2007, the dealer was unable to diagnose the failures. the failure mileage was 11,950 and current mileage was 12,000. updated 12/12/07 | |||