Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - SUN ROOF ASSEMBLY
SI-2000810/01/200710032232Ford: water leaks, wind noise and/or noise on opening/closing the moon roof/roof opening panel. the 2004-07 wsm manual provides two separate procedures for moon roof height a horizontal adjustments. height and horizontal procedures need to02/24/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
12/20/20077000
 Tl- the contact owns a 2007 ford expedition. she stated the failure only happens in cold temperatures. when the vehicle was parked ice forms inside the every windows. while driving 30 mph she turned the defroster on to defrost the windshield but none of the other windows will defog. if the heat was kept on 90 degrees you can get very little visiblitiy. the stated you can not rolled the windows down because they are frozen shut. the heat can only stay at 90 degrees for a short length of time. the visibility because of the failure causes the contact to have to open the door to see to change lanes, are what going on around her. the failure mileage was 7,000 and the current mileage was 38,000. vwb
12/01/20074000
 Tl-the contact owns a 2007 ford expedition. the contact stated that while driving in cold weather all six of the side windows would not defog unless the heat was turned all the way up and the air vents were directed towards the windows. the contact also stated that the windows windows got frozen shut and would not roll down. the vehicle was taken to an authorized dealer where the contact was informed there might be an air leak. the drivers side mirror was replaced. the failure continued to recur while driving in cold weather. the vehicle was taken back to the authorized dealer four times with no resolution. the failure mileage was 4,000 and the current mileage was 38,000. sm.
04/30/20101
 I had purchased a 2007 ford expedition with heavy duty trailer tow the class iv and the vehicle did not come with trailer tow mirrors. i had just purchased a trailer and have blind spots and am trying to find mirrors but there are none for me to use. i try asking ford if i could use the ones from and f-150 but they cannot guarantee anything because it is not on the accessory list. i think this is a big safety risk since the vehicle is equipped to tow up to a 9000lb trailer and if you cannot see then why sell the trailer tow package if you cannot use it. *tr
VISIBILITY - GLASS, SIDE/REAR
11/17/20077530107/18/2007
 Tl*the contact owns a 2007 ford expedition. the rear window in the liftgate shattered after the vehicle had just been turned off. the failure damaged two rubber floormats. the current mileage was 7,611 and failure mileage was 7,530. updated 3/4/08 *cn
VISIBILITY - REAR WINDOW WIPER/WASHER
05/25/2011101700
 Our 2007 ford expedition was sitting in our driveway, when our neighbor heard a loud pop noise. when he looked, he saw that our back left window had shattered--for no reason. this is the 2nd window to shatter for no reason. luckily our kids were not in it, or they could have been injured. we will now have to replace the 2nd window in our truck in less than a year for them spontaneously shattering.
VISIBILITY - SUN ROOF ASSEMBLY
07/14/2008134961
 Shortly after buying the vehicle aug. 23, 2007 we started having problems with the sunroof rattling. in sept. 2007 they replaced the sunroof. since replacing the sunroof it has been back 3 more time with rattling problems. the problem can not be fixed and it continues to exist. we have contacted ford motor co. about the problem and at this time they want another chance to fix it. we have contacted the washington state attny. general and have started the process to have this vehicle deemed a lemon. after for attempts to repair the sunroof the problems continues and then there are other problems with this expedition. *tr