Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| TSB-10-18-1 | 09/02/2010 | 10039725 | Ready | 08/09/2011 | |
| TSB-10-18-1 | 09/02/2010 | 10039725 | Ford: some expedition/navigator/f150 vehicles may have a delayed forward/reverse engagement with stored trouble codes. *rm | 08/09/2011 | |
| TSB-10-18-1 | 09/02/2010 | 10037098 | Ford: some expedition, f-150, and navigator models may experience a delayed forward or reverse transmission engagement. usually happens on cold start in cold climates. *rm | 05/04/2011 | |
| TSB-10-18-1 | 09/02/2010 | 10037098 | Ready | 05/04/2011 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| TSB-09-19-12 | 04/01/2010 | 10032614 | Ford: some hybrid vehicles may exhibit an intermittent red triangle on and stop safely now message displayed on the message center, accompanied by a sudden rpm loss/no start with a diagnostic trouble code (dtc) p1a0c. *pe | 04/19/2010 | |
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT | |||||
| TSB-08-19-3 | 05/01/2009 | 10028736 | Ford: some vehicles may exhibit oil separation from the internal lube found in the unitized cartridge seal. oil separation appears to be and is often misdiagnosed, as an axle lube leak. *pe | 05/20/2009 | |
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL | |||||
| TSB-08-19-3 | 05/01/2009 | 10028736 | Ford: some vehicles may exhibit oil separation from the internal lube found in the unitized cartridge seal. oil separation appears to be and is often misdiagnosed, as an axle lube leak. *pe | 05/20/2009 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 11/01/2011 | 1 | ||
| This is a used car we were going to buy at a reputable dealer's lot. salesman assured us it had not been in an accident. upon inspection by our mechanic, it was determined that this vehicle had extensive front end damage, being rebuilt with salvage parts and repainted, probably in mexico. the transmission needed costly repairs. it had also had the tailgate removed, possibly replaced, and the brake pedal was welded on. *tr | |||
| 08/01/2008 | 20000 | ||
| Tl-the contact owns a 2008 ford expedition. the contact stated that the driver and passenger windows failed. the windows could not be opened or closed. the transmission also failed. the vehicle was taken to the dealer where the window failure was located at the door motor. the transmission computer was reprogrammed but the failure was not corrected. the vehicle was not repaired. the vin was not available. the failure mileage was 20,000 and the current mileage was 82,000. kmj | |||
| 08/01/2008 | 20000 | ||
| Tl-the contact owns a 2008 ford expedition. the contact stated that the driver and passenger window failed. the windows could not be opened or closed. the transmission also failed. the transmission skips.the vehicle was taken to the dealer. the failure was located at door motor. the transmission computer was reprogrammed but the failure was not corrected. the vehicle was not repaired. the vin was not available. the failure mileage was 20,000 and the current mileage was 82,000. li | |||
| 04/13/2012 | 88342 | ||
| Tl-the contact owns a 2008 ford expedition. the contact stated that the vehicle was shut off and parked on an incline when it rolled backward and crashed into another vehicle. the emergency brake was not engaged when the failure occurred. the rear bumper and lift gate were damaged, but there were no injuries reported. the vehicle was driven to an auto body shop and repaired. the insurance company was notified and referred the contact to nhtsa. the police were also notified and an incident report was available. the manufacturer was not notified. the failure mileage was 88,342. sm. | |||
| 04/13/2012 | 88342 | ||
| Tl-the contact owns a 2008 ford expedition. the contact stated after parking his vehicle on a slight grade incline with the keys out and all doors locked the vehicle drifted backwards and crashed into another vehicle. the emergency brake was not on. no one was injured but the rear back bumper and lift gate was damaged. the vehicle was drivable and was driven to the auto body shop to be repaired. the insurance company was notified who informed him to contact nhtsa. the police was notified and an incident report was available. the manufacturer was not notified. the failure mileage was 88,342. mw | |||
| 02/21/2010 | 26545 | 1 | |
| On 2 separate events my ford expedition rolled down the driveway when it was in parked with foot brake engaged. i took it to the ford service department and they claim they could not find any issues. this weekend with transmission in park and foot brake engaged the vehicle rolled backwards again almost running over me. *tr | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 06/18/2009 | 20035 | ||
| Tl*the contact owns a 2008 ford expedition. the contact stated that the transmission made a knocking noise and when traveling at low speeds and lunged forward. while slowing down to 15 mph to make a right turn, the vehicle jerked forward and when driving straight and slowing down, it would continue to jerk after an attempt to accelerate. the vehicle was taken to the dealer where the plate assembly/drive plate and the screen assembly were replaced. the problem was not remedied by the repairs. the contact was driving in reverse out of the garage when the vehicle began pulling in reverse. the vehicle also pulled back 6 feet when in the park position. when the tow truck arrived, the vehicle exhibited the identical failure while it was in park. the dealer informed the contact that they could not duplicate the failure. the failure mileage was approximately 20,035. the current mileage was approximately 35,000. | |||
| 04/06/2008 | 1 | ||
| My wife reached down to pick up a toy our granddaughter had dropped. wind blew car door closed, and retractable running board retracted catching my wife's arm. she could not free herself. she sustained bruising to her arm. *tr | |||
| 08/10/2008 | 12000 | 4 | 03/08/2008 |
| Tl*the contact owns a 2008 ford expedition. ever since the vehicle was purchased, the transmission has experienced difficulty shifting from gear to gear. the contact has taken the vehicle back to the dealer at least four times, but they cannot determine the cause of the failure. the failure mileage was 12,000. updated 03-09-09 *bf the transmission shifted erratic at higher gears. also the vehicle was sluggish on acceleration. the dealer reprogrammed the pcm and tcm. the consumer continued to experience problems. updated 03/11/09. *jb | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT | |||
| 11/12/2009 | 47000 | ||
| Tl* the contact owns a 2008 ford expedition. while parked for ten minutes, the vehicle rolled backwards and crashed into a brick wall. the failure caused $4500 worth of damages. the ford manufacturer was sent pictures, police reports and an eye witness testimony of what happened. she has not received a response. the technicians at the dealer could not identify the cause of the failure. the failure mileage 47,000. | |||
| POWER TRAIN - DRIVELINE | |||
| 01/01/2010 | 39800 | 1 | |
| 1.) we bought the vehicle early in 2009 but never had a reason to use the 4wd. the first time we remember using it, there was a loud clanking sound. 2.) the second time we remember using the 4wd on the vehicle, the driveshaft twisted into failure even though the vehicle was moving at a slow rate of speed. 3.) when we took it to the dealership, they indicated that we abused the vehicle and said they could not perform the warranty work (however, they didn't mind giving us a loaner car) even though we bought the vehicle from them and they know we don't abuse our vehicles. i then called ford customer service and they in turn called the dealership. the customer service spokesman came back and said they stand behind the dealerships service department and that they considered the manner closed. *tr | |||