Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
12/29/201258500
 About 2 - 2 1/2 years ago we laid are middle seat down in the middle row of are expedition to make ease of are dogs getting in and out of the vehicle. but now i'm in the process of putting the seat up to go travel, but i am having concerns about the seat considering the seat will not re-latch in the up right position, to make it capable of holding 8 people total in the vehicle safely. the local shop doesn't have a clue but does agree its a safety hazard in a way. the only solution they can think of is to replace out what ever part that is bad and then go from there, pricing on part alone is ranging as high as 650 dollars for everything minus labor fees.
SEATS - FRONT ASSEMBLY - HEAD RESTRAINT
10/13/2007237110/11/2007
 Tl*the contact owns a 2008 ford expedition. the second row seat's headrests in the upright position have the foam facing forward and the plastic facing the rear. during abrupt stops, a passenger's head would strike the plastic instead of the foam. the contact believed that this was a manufacturer defect. he returned to ford and they discovered that all of the headrests were installed in reverse. the current and failure mileages were 237. *updated 12/12/07 *bf updated 12/12/07