Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
11/18/2012114000
 While driving, the vehicle suddenly started to accelerate on its own. slowed vehicle to a safe speed and rpm's jumped to 3000. put vehicle in park and the rpm's remained at 3000 and the engine raced loudly. took video of foot pedal, tachometer and under hood to record incident. this self acceleration happened in march at 99,000 miles and wife was nearly killed (odi #10450449). the dealership could not find anything wrong. after vehicle is re-started vehicle appears to run fine. *tr
11/18/2012114000
 While driving, the vehicle suddenly started to accelerate on its own. slowed vehichle to a safe speed and rpm's jumped to 3000. put vehicle in park and the rpm's remained at 3000 and the engine raced loudly. took video of foot pedal, tachometer and under hood to record incident. this self acceleration happened in march at 99,000 miles and wife was nearly killed (odi #10450449). the dealership could not find anything wrong. after vehicle is re-started vehicle appears to run fine.
02/12/201243000
 Tl- the contact owns a 2008 ford expedition. the contact was reversing from a parking space when the accelerator pedal became stuck and caused the contact to crash into a vehicle behind her. the contact then shifted into drive and the vehicle abnormally accelerated until crashing into the vehicle preceding the contact
02/12/201243000
 Tl- the contact owns a 2008 ford expedition. the contact stated while backing out a parking the accelerator was stick and crushed into the vehicle behind her. she was able to shift the vehicle into driver. she crush into the vehicle in front of her. while trying to stop the vehicle, the vehicle would not stop. it went though a red the vehicle slowed and she was able to shift the gear to park. the people in the other vehicle where injury. there was a police report made. the vehicle was towed to the dealer. the dealer was not able to inform what caused the vehicle to fail. the manufacture was contacted and they stated there's nothing they could do about it. the failure and current mileage was 43,000.jp
03/04/201299000
 Tl* the contact owns a 2008 ford expedition. the contact stated that while driving approximately 70 mph, the vehicle suddenly accelerated to over 100 mph. after trying to decelerate, the vehicle would not slow down. the contact shifted into neutral and was able to coast to the side of the road. after stopping, the contact noticed that the brakes were smoking and extremely hot. the police and fire department were contacted arrived on scene to assist the contact. the police and the fire department both noted that the accelerator pedal had become jammed and would not release. the battery was then disconnected so that the vehicle would not ignite. the vehicle was towed to the dealer where the contact was awaiting a diagnosis of the failure. the manufacturer was contacted and they offered no assistance. the failure and the current mileages were approximately 99,000.
03/04/201299000
 Tl-the contact owns a 2008 ford expedition. the contact stated that while driving approximately 70 mph the vehicle suddenly accelerated to over 100 mph. after trying to decelerate the vehicle, it would not slow down. the driver had placed the vehicle into neutral and was able to coast to the side of the road. after stopping the driver noticed that the brakes had smoke coming out from being extremely hot. the police and fire deprtment were contacted and they had noted that the accelerator pedal was jammed and would not release and that they had to disconnect the battery so that the vehicle would not ignite. the vehicle was towed to a dealer and they have yet diagnose the failure. the manufacturer was contacted and they offered no assistance. the failure and current mileages were approximately 99,000. tb
08/10/201142000
 Car was on cruise control and the accelerator was pressed to pass another car. the accelerator got stuck and the car kept accelerating. the brake was pressed and we tried to turn off cruise control and it would not stop accelerating. finally, it made a popping sound and stopped accelerating. it happened multiple times on the interstate. it also happened when we got off on to highway and accelerated. the cruise control was not on and it just kept accelerating, the brake would not stop it. the accelerator was just stuck accelerating.
11/02/20090
 Tl-the contact owns a 2008 ford expedition eddie bauer edition. while backing out of a parking space at a unknown speed the vehicle accelerated. she engaged the brake and the vehicle continued to accelerated. the contact crashed into two vehicles, a tree and a pedestrian. the contact stated the pedestrian was killed. the contact stated her vehicle made a 360 degree turn. a police report was filed. the contact stated the vehicle was repaired the passenger side rear and front. the failure mileage was unknown and the current mileage was unknown. vwb
11/02/200911000
 Tl-the contact owns a 2008 ford expedition eddie bauer. while reversing out of a parking space the vehicle acclerate spun around 360 degree crash into two other vehicles and kill a pedestrian and then hit a tree before stopping. the contact was traumatized. the vehicle was towed to the dealership and repaired there is a police report if needed. the ford manufacturer was contacted and sent out an inspector and found no failure with the vehicle. the insurance company also sends an inspector and found no failure. vin is unknown. the failure mileage was 11,000....mw
08/02/20089042
 Tl*the contact owns a 2008 ford expedition. while driving 25 mph, the vehicle accelerated without warning to approximately 50 mph. the contact attempted to engage the parking brake; however, the vehicle would not stop. she had to shift the vehicle into park and shut off the vehicle. approximately 20 minutes later, the failure recurred. the dealer inspected the vehicle, but could not duplicate the failure. the vin was unknown. the failure mileage was 9,042 and current mileage was 9,142.
11/02/20091
 Experienced problem with power windows failing to operate whenever vehicle was in direct sunlight ( 90 degree or more) with all windows closed. two dealers were notified and nothing could be found because by the time consumer got to the dealer the windows were working properly. seeking help from nhtsa in this matter.*ak replaced main power window switch on driver side on 5-26-00. *yh according to the police report, the consumer entered the vehicle, placed the vehicle into reverse, when suddenly the vehicle accelerated backwards in a clockwise direction. during the reverse movement, the consumer struck the left front of another vehicle and hit a pedestrian who was ultimately killed. updated 04/06/10