Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - ENGINE
TSB-11-8-808/16/201110041932Ford: after refueling vehicle, would be hard to start, runs rough and an audible clicking noise can be heard. *pe11/16/2011
AS-2145008/01/201010039184Ford: when accelerating after a cold start there may be lack of power or rough running. normal condition. 2009-2010 expedition/navigator/f150. *rm07/13/2011
AS-2176903/01/201110039053Ready07/06/2011
AS-2176903/01/201110039053Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm07/06/2011
TSB-10-18-109/02/201010037098Ready05/04/2011
TSB-10-18-109/02/201010037098Ford: some expedition, f-150, and navigator models may experience a delayed forward or reverse transmission engagement. usually happens on cold start in cold climates. *rm05/04/2011
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL
TSB11-1-502/01/201110037561Ready05/25/2011
TSB11-1-502/01/201110037561Ford: vehicles may run rough, hard start after refueling, clicking noise under hood, and have trouble codes stored. *rm05/25/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
08/03/2012410003
 The failures occurred over a 3 day period. the motor quit while idling for less than 5 minutes in a restaurant parking lot. initially, it would not even turn over. however, after several attempts it did re-start. the motor stalled again about 90 minutes later while going 30 miles per hour. while coasting, we turned off the main street (with great difficulty) - the power steering, brakes etc. no longer working. it started after many futile attempts. we headed towards a ford dealership and the motor stalled again, now on a busy freeway - after multiple attempts, while coasting, the motor did restart. that dealership had the vehicle for 24 hours but found nothing. their comment: it is running fine now - it is likely electronic - take it to your local dealer. we left the next day for the 240 mile trip home. we were on a major freeway during rush hour extremely congested traffic (due to construction) when the motor stalled once again. we had just merged from 2 lanes to 1 and my husband was able to muscle the vehicle into the right lane and onto the shoulder. this time, after multiple attempts, nothing. we were stranded on a major freeway with 2 dogs and endless 65 mph traffic flying by. after unloading our dogs into the midst of this dangerous situation, our 2010 expedition was loaded onto a flatbed truck to be hauled the 65 miles remaining to our home (and the dealership where we purchased the vehicle). after 3 days of diagnostics found nothing, someone at ford (detroit) suggested the wiggle-wire test before, as a last resort, replacing the computer system. with the engine running, the wires were wiggled until one actually stopped the engine. it had been crimped, as wires were merged from many to a few at the factory, eventually causing a short. the stalling engine could easily have resulted in an horrific accident. and, i am not convinced it is truly fixed.
07/27/201115400
 On wednesday morning, july 27, 2011, between 8:30 a.m. and 9:00 a.m., i took my 2010 ford expedition to the fountain car wash in plano. upon exiting the car wash tunnel, i shifted the truck from neutral to drive, idled slowly out of the tunnel and around the hairpin turn to head to the back of the building where car wash employees dry vehicles by hand. in the driveway ahead of me was a blue ford expedition. once around the turn, i pressed on the accelerator to move the truck forward. as soon as i pressed the accelerator, the engine raced, i heard the tires skid and the truck lurched forward fast