Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 03/23/2011 | 20555 | ||
| There was no incidents that led up to the event. was driving down the road and went to apply the brakes when the vehicle began to vibrate and hesitated in stoppoing. had the vehicle in the shop on march 14, 2011 and the psds and brakes system was at 100%. then took thr vehicle back into the shop on march 24, 2011. after the vehicle was hard t get stopped and vibrated. upon inspection the brake pads had crystalized and melted the rotors. there was no warning that the brake system was failing. i own a 2010 ford expedition el. this is the 2nd 2010 ford expedition el that i have owned with problems. ford motor company's stance is that they are replacing the brake pads and rotors under warranty, however they can not tell me what caused this, and they are not willing to get an engineer involved. i have went as far as i can with customer service reagrding this safety issue. | |||
| 05/15/2010 | |||
| I just want to report how uncomfortable the headrest in the ford expedition are. they are tilted way to far forward. | |||