Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
07/02/1997
 When traveling on the freeway the complete sun roof unit separated. consumer has contacted the dealer. cause of the problem was a faulty latch. *ak
05/01/1994207/17/1991
 While driving at highway speed sun roof latch failed, causing sun roof to fall off and landing in the lane behind. *ak
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
606/01/1991
 My interior door handles and locks have deteriorated to the point of being unsafe for my family to use. these have failed over several years, and my inquiries to the manufacturer have gone unresolved, reportedly because my reports and those of others have failed to result in either a recall or financial assistance threshold. i have volentarily replaced both rear door panels at my cost. the passenger interior door handle came off in my passengers hands a few weeks ago, so i mailed it back to ford with a detailed letter. i would be glad to provide you that letter if you request it. the driver and front passenger (non-electronic) door locks have failed: one locks automatically and one can not be locked. i also feel these conditions are potentially unsafe. *ak
07/01/1994
 Doors will not open from inside. child safety locks are not on. the problem became increasingly worse over time, one door and then the other. the entire handle eventually broke from having to be pulled on so hard.
 While driving on black ice, slid into snow bank, both right/left passenger's side doors flew open due to latch and lock failure, no injury. *ak
12/01/1994
 Rear latch on back door comes open while driving, faulty electrical system causing the lock not engage. tt
LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK
03/15/2004105/01/1993
 The right support gas assist cylinder on the liftgate failed and pulled away and broke off completely, therefore the liftgate will not hold on its own. *ak
 While driving at state speed limit and without warning hatchback door popped open. dealer has been informed of problem.*ak
06/01/19961
 Hatch latches failed due to corrosion. *dh
LATCHES/LOCKS/LINKAGES - HOOD - LATCH
10/08/2004237150
 Traveling 40 mph in normal weather in moderate traffic. hood latch failed causing hood to fly open and block visibility. was able to come to a safe stop and close the hood. resulted damage to the hood, hinges and cowling,(in addition to scaring me badly). presently being inspected by a mechanic. *nm
09/10/20031
 The hood flew up while traveling about 65 mph on the highway. safety hood latch did not connect. consumer was able to pull over to the shoulder. there were no injuries. *ak
07/26/1999107/04/1995
 While driving on freeway the hood flew open and hit the windshield. nlm