Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
01/01/2006101/01/2006
 I have contacted the local dealership ie.. hansel ford and curtis ford. the service department stated that since my vehicle (1991) ford explorer was over 10 years. old they no longer had any information on recalled parts or recalled paint ect. please mail or e-mail me a completet list of all recalls 1991 ford exlporer. *jb
05/17/2001112/01/1999
 While traveling at approximately 60 mph factory installed luggage rack on top of vehicle broke, and pieces of rack flew off with 6 foot ladder that was on rack. there was no crash or damage resulting from this to other vehicles. *ak *slc
 While driving engine would suddenly stall out. would have no warning. would happen at any speed. engine light would flash on/off. took vehicle to dealership & was informed by mechanic it was mass air flow was causing a short in engine light. problem was intermittent. *ak
10/06/2000103/01/1999
 No summary
06/15/199502/01/1991
 Paint flaking off of top and hood - common among ford explorers - ford knew of problem in 1991 when they issued a service bulletin 91-18
06/01/1999
 The exterior paint has not worn off in a normal fashion. it has fallen off in large (average 3-inch diameter) chunks, leaving behind unsightly spots of exposed (and therefore rusted) metal frame. this extreme and strange weathering process was not caused by some extreme climatic conditions but may have happened because of a poor paint job or low quality paint. nosafety defect mentioned in summary. *ak
12/01/1994512/01/1990
 The paint is very faded on all areas of the vehicle. i was told by a auto body repairman that this could be eligible for a new body paint repair if it is in the recall category.
10/15/199509/01/1991
 The paint on the top of the roof and the hood has been flaking off since 1995. it has become more notieable in the last couple of years. this car has been kept in the garage and should not have been experiencing this problem. i talked to the ford body shop in san antonio that is affiliated with the original dealer- northside ford in 1995 but they said that the paint was not covered under any warranty's. the only way that i have discovered that i may have some recourse, is through a recent issue of concumer reports - oct '99 issue. i would appreciate any help or document that you could provide in this matter.
06/05/1999
 While driving down the road at 15mph all of a sudden the abs brake light and engine check light came on and off, and then stayed on. *ak
03/08/1997
 Smoke was coming from inside dashoard, manufacturer refuses to help. *ak
06/11/19951
 Check engine warning light came on. *sd
10/15/19955
 Check engine light luminates constantly. *sd
 Dealer never has parts. on all recalls gulf ford 115 market st., apalachicola, fl 904 653-9600.