Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 70000 | 1 | ||
| Driver side high back seat experienced the same defect as stated in recall 03 v 281 000 ; but this vehicle was not included in recall due to vin. *ak | |||
| 1 | |||
| The drivers seat runner at the bottom of the seat was broken, the metal at the base was ripped causing the seat to be uncomfortable and to tilt backwards. nlm | |||
| 02/01/2000 | 0 | ||
| While getting into the seat leaned back and heard a snap and seat went back. when driving there was no support. dealer said seat frame snapped and one of the hinges broke on the drivers side. *ak | |||
| 10/19/1999 | 1 | 05/01/1996 | |
| Seat belt bracket that holds the seat belt to the seat broke. yh | |||
| 05/25/1999 | 1 | 03/01/1992 | |
| When returning to suv after a car wash, got into the front seat which then fell into the back seat. replaced a harden bolt in the seat. ven spo, part n805885s58. | |||
| 1 | 11/01/1995 | ||
| Lumbar and bolster switches failed due to leaking air. | |||
| 07/03/1997 | |||
| While driving vehicle the metal frame that holds the seat together broke, causing the seat to fall back while the driver is driving. that could of cause an accident. *ak | |||
| 11/01/1996 | 1 | ||
| Car seat not compatible with century child seat, allowing seat to move from side to side. | |||
| 11/22/1995 | |||
| The bolt that hold the driver seat broke . tt | |||
| 12/01/1993 | 1 | ||
| Spring loose in driver's seat. *skd | |||
| 02/24/1995 | |||
| Drivers seat collapsed and caused occupant to injure himself. please explain. tt | |||
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||
| 12/17/2001 | 09/01/2000 | ||
| Car in parking lot -fire in driver seat from faulty motor under seat. *ak | |||
| SEATS - FRONT ASSEMBLY - RECLINER | |||
| 12/25/2002 | |||
| Consumer stated that the reclining handle snap when reclining the driver seat. dealer notified. ts | |||
| 03/15/2001 | 1 | 03/01/1995 | |
| Drivers seatback bolt failed, and the drivers seatback lost vertical support pivoting to the rear. *ak | |||
| 06/13/2001 | 1 | 01/01/1999 | |
| While driving on expressway at 60mph the driver's side seat back broke and fell back into the rear seat passenger. the dealer claims they cannot obtain new part to replace seat from ford motor company because part is discontinued. they would not suggest alternative repair. contacted ford motor company and they could only suggest three phone numbersof companies that deal in discontinued parts. none of those places have the part either. apparently ford isn't interested in repairing or providing a part to fix this vehicle. this vehicle also has the failing firestone wilderness at tires...can't find a dealer who has replacement tires yet either. i have heard of several other people who have had problems with seats breaking in explorers...in fact i think ford has issued a technical service bulletin covering repairs of this nature. they are aware that these seat backs do not hold up. | |||
| 08/10/1999 | |||
| While pulling out of a parking lot driver's seat fell backward due to a bolt prematurly breaking. consumer almost loss control of vehicle. nhtsa needs to look into this matter. *ak | |||
| 06/01/1998 | 1 | ||
| When vehicle was rear ended at a stand still while merging in traffic, the driver's side seatback collapsed. causing injuries to the driver's head/ back/neck and knees. the vehicle has not been repaired. *ak | |||
| 10/11/1997 | 01/21/1992 | ||
| Driver's seatback bolt failed, and the driver's seatback lost vertical support, pivoting flat to the rear. *ak | |||
| The driver side seat latch broke .*ak | |||
| 09/06/1995 | 1 | ||
| Driver's side seatback collapsed upon rear collision. tt one person was injured in accident. *slc | |||
| 06/29/1995 | |||
| Driver's and passengers side seat collapse upon rear impact. tt | |||