Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - REARVIEW MIRRORS/DEVICES
97V083000FORD MOTOR COMPANYfrom 08/24/1992 to 11/18/1994V (Vehicle)61000006/04/1997ODIFORD MOTOR COMPANY05/05/199705/23/1997
Defect SummaryA short circuit condition can occur in the remote power mirror control switch circuit board as a result of a separated part of the contact assembly bridging the switch positive battery pad and adjacent chassis ground pad.
Consequence SummaryThe current can overheat the printed circuit board and other plastic and elastomeric components of the switch assembly resulting in smoke or fire.
Corrective SummaryDealers will install an in-line 10 amp fuse in the positive battery feed to the remote power mirror control switch assembly.
NotesOwner notification:owner notification is expected to begin may 19, 1997.notes:owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE
0115608/06/2001623944Some vehicles may exhibit heater core leaks. *slc10/31/2001
VISIBILITY - WINDSHIELD
9622110/21/199650940Windshield and interior glass - fog/film. *tw06/17/1997

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
DP98008FORD MOTOR COMPANY09/04/199809/11/1998HEATER BLOWER ASSEMBLY FIRE
 Alleges that certain ford trucks and vans have a defective heater blower assembly allowing debris (leaves) to enter through the cowl grille and into the heatr system resulting in a fire saety hazard.
PE98048FORD MOTOR COMPANY09/04/199801/15/1999BLOWER ASSEMBLY FIRES
 
EA99004FORD MOTOR COMPANY01/15/199904/18/2000BLOWER ASSEMBLY FIRES
 Alleged that leaves, pine straw, or other foreign material may enter the blower assembly through the fresh air cowl and accumulate in the vicinity of the blower resistor assembly.. heat from the blower resistors may ignite the foreign material, causing a fire in the blower housing.

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
 The consumer took his vehicle into be repaired under the recall. when this consumer picked up his vehicle the work had not been done. please describe details.
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
05/13/2002
 Vehicle had been parked for 3-4 hours when a fire broke out. fire department determined fire was caused by heater box. vehicle was totalled.*ak
07/12/2001105/01/1994
 No summary listed for above vehicle. *ak
01/11/2001109/01/1992
 Shortly after starting the car, blue smoke with a smell of burned wiring poured through interior dash vents. it was a frightening experience; we were in a poor place to pull over and exit the car; all i could do was lower the windows and continue driving about 15-30 seconds in reduced visibility (and breathability) until we could pull over and get out. it occurs to me that a heater fire should not be an expected occurrence in a well-cared-for vehicle with under 30,000 miles on it. i notice there have been other ford explorer heater fires. i think ford should at least reimburse me for the $401.55 that i spent on repairs. can you advise me what to do?
07/14/1999308/01/1991
 Air conditioner /heating unit - when the interior fan is turned on the resistor starts leaves on fire that have been trapped in the resistor. smoke then pours out through the vents. paint - the paint on the roof is defected and is disintegrating.
07/15/1996208/01/1993
 Leaves getting into ventilation/heating system resulting fires and causing smoke to come into passenger compartment through the vents.
01/01/1997301/16/1996
 Ea99004; the leaves/pines, etc, accumulated in the blower assembly, causing heater coil to heat up and resulting in smoke and a fire. happened 3 times. dlr said consumer needed to keep cleaning out the blower. *ak *ml
01/01/1999
 After turning the heater on smoke started coming out of the dash panel and the buttom heater. driver never saw any flames, just smoke and a smell of burning leaves and pine straw. the problem was not reported to the dealership. ea99004, blower assembly fires. *ak
01/29/1999
 Ea99004, blower assembly fires; while the vehicle was warming up, the vehicle filled up with a tremendous amount of smoke in the rear. owner was able to turn off the ignition to keep a fire from starting. the dealer or the manufacturer were not notified about the problem. *ak
11/29/1994204/01/1992
 Smoke filled the interior of the vehicle within 2 blocks of the start of a trip. the odor was clearly that of buring leaves or wood. driving was not possible. the dealer initially disbelieved that smoke was at fault, but rather escaping coolant must be the problem. after further investigation the dealer found debris in the ventilation system and cleaned it out, charging me $50. i was told not to park under trees. hardly possible in north carolina and surely not a design specification for an suv. a letter to ford's customer assistance center produced only a telephone call telling me that ford stands behind its dealers and that no further action from ford would occur. the problem still exists. for my own survival i now park only under a roofed area at home.
09/01/199812/01/1991
 The problem was actually with the blower unit common to the a/c and heater. the a/c was on when white smoke started billowing out of the vents. i stopped the car, and the fire extinguished itself. when i took the car into the dealership, they informed that the blower had caught fire due to accumulation of leaves and other debris somewhere inside the ventilation system. total cost of repairs was roughly $1,500. as the fire destroyed the blower and other a/c-heater components. *ak
11/06/1998
 Ventilation system caught on fire while driving at 35mph. dealer has been contacted. *ak
1212/01/1994
 Heating and air conditioning unit caught on fire once , four sets of tires ,two sets of shock and four sets of abs brakes were replaced. having other problem s, including four transmissions had to be replaced. *ak
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER
08/15/2007101/12/2004
 Driving down the road, smoke started pouring from the air vents. could find no source for the smoke. afterwards, only fan speed that works is high. *tr
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING
11/28/2002
 Consumer states while driving vehicle caught on fire under the hood. consumer suspects fire may have been caused by defective heater blower assembly. ts
 Vehicle caught fire from heater unit. also there was a faulty fan switch. also leaves that clogged heater unit. dealers have replaced faulty parts. *ak
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE
05/04/1999
 There is an open investigation for blower assembly fires, ea-99-004. consumer was driving appoximately 35mph when the vehicle began to fill up with smoke which poured in through the vents, flames were in the underhood area. police put the fire out with a fire exstinguisher. *ak
VISIBILITY - GLASS, SIDE/REAR
06/07/1993105/30/1992
 Water leak at rear window. *dh
10/07/1995
 When shutting the rear hatch latch the glass cracked the power steering pump went on the car . tt
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
10/28/19981
 Power mirror control switch failed. nlm
09/15/19945
 Power door lock switch assembly on driver's door failed, causing right rear window to become inoperable.
VISIBILITY - REARVIEW MIRRORS/DEVICES
08/22/2004125000105/30/1997
 1992, ford, explorer caught on fire at control panel on drivers side door while vehicle was parked in the yard. damage to control panel, and interior door panel (melted) possible recall issue. ford showing all recall work performed on vehicle. cannot get resolution with local dealer or ford.*ak
01/01/1993212/31/1992
 The rear view mirrors on the exterior of my 1992 ford explorer don't work. there was a recall for the 1992 ford explorer for the same. this problem and according to the information on the nhtsa website, my problem is identical. however, ford says that my vehicle, vin 1fmdu32x3ncu29026 was not included in the recall. i believe that my vehicle should have been included in the recall and i want ford to fix this safety problem free of charge to me. please advise me. thank you. *jb
11/27/2002
 Upon entering vehicle there was an intense burning smell, consumer states' both rear view mirrors were inoperative and completely out of alignment, mirrors were pointing towards sky. dealer was contacted, and there is a recall for power mirror 97 v 083 000 but consumers vehicle was not affected. consumer feels some of the wires must have melted. please provide any further information. ts
06/10/19961
 Drivers mirror shakes.
VISIBILITY - REARVIEW MIRRORS/DEVICES - INTERIOR
08/01/200398000104/15/2001
 I have a 1992 ford explorer, am a single mother of 2 and on friday august 1,2003 when driving on a bypass smoke poured out of my mirror adjusting panel on the drivers door. had to immediatley pulled off road because of smoke and fear of car igniting. door panel melted slightly, and rear mirror motor and panel burned up.*ak
308/14/1992
 Rear view mirror keeps falling. tt rear view mirror is glued to windshield and it somes off the last time which was the third time it fell and cracked, consumer was advised not covered under warranty.*jb
VISIBILITY - REAR WINDOW WIPER/WASHER
03/05/2006101/12/2004
 Started up vehicle in morning, rear wiper came on automatically and could not shut it off. had to remove wiper as it could not be stopped. *tr
VISIBILITY - SUN ROOF ASSEMBLY
06/01/2000
 Sunroof blew off while driving in june of 2000, replaced by consumer. this happened again on 27 aug 2000, speed unknown. no injuries.*ak
02/07/20011
 Recall 97 v 235 001/sunroof label: sunroof came off while driving at highway speed of 60 mph. dealer / manufacturer notified, and informed consumer that vehicle was not covered under recall. *ak the consumer stated that replacing the sun roof costs $2500- 3000, and this failure should be the manufacturer's responsibility. *yh
 Sun roof blew off while vehicle was in motion, and while the sun roof was in a closed secure position . *ak
06/22/19991
 Sun roof blew off at 45 mph. was not touched in previous 6 months. weather was mild in 80's. passenger side window was open about 3 inches. foomp! it was gone!!! smashed on street behind me, narrowly missing the next car. contacted ford and they stated that they would do nothing. asked if this was a common problem and was told no. *ak
09/08/19981
 Driving at approximatley 55 mph sun roof which was in a closed position, disconnected by itself/fell off without warning. could have resulted in injuries. *ak
08/27/1997108/07/1992
 Glass panel to sun roof flew off.
02/27/1998
 Pe96-074; while traveling at 30 mph the sun roof blew off the vehicle. please provide any further details. *ak
08/14/1997110/01/1996
 Sunroof blew off of the vehicle and hit highway.
12/01/199301/30/1992
 Sun roof glass flew off while driving on the interstate at approximately 65 mph. outside temperature at the time was in the low 20s. *ak
08/27/1997108/08/1992
 Pop up sun roof blew off while driving 50 mph.
08/10/199308/01/1993
 The sun roof shattered all over the road behind while driving the vehicle. there was no warning of this incident. under investigation ea-97-011. *ak
10/20/1996
 The sunroof shattered over occupants while vehicle was not moving, causing injuries. has been repaired. *ak
03/20/1997110/01/1991
 The sunroof blew off while on the freeway at the speed of 65mph. *ak *slc
 While driving 50 mph the glass in the sun roof disengaged from the frame along with the metal brackets that hold the glass in the frame, cause is unknown. please give any further details. *ak
106/01/1992
 While driving 50 mph the sun roof blew off the top of the vehicle which nearly caused a collision to occur, cause unknown. *ak
08/01/19951
 While driving down road 45 mph, sunroof blew off, separating from roof up in the air and hitting the ground*ak consumer states while driving the closed sun roof suddenly disengaged from the vehicle, and flew up into the air and slammed onto the ground.*jb
08/09/1996102/01/1992
 While driving vehicle sunroof exploded and shattered into a million peices. *ak *jb
04/18/19958
 Pop-up sunroof has air leak that causes unbearable whistle at highway speeds. *tw
VISIBILITY - WINDSHIELD
07/01/2000201/01/1992
 Vehicle went out of control on four lane highway could not steer it, front windshield blew out rear window blew out three raiderariors have blown out ,have reported all the things to ford motor company. *ak
06/22/19991
 Sun roof blew off at 45 mph. was not touched in previous 6 months. weather was mild in 80's. passenger side window was open about 3 inches. foomp! it was gone!!! smashed on street behind me, narrowly missing the next car. contacted ford and they stated that they would do nothing. asked if this was a common problem and was told no. *ak
06/07/19931
 Rear window leaks water due to failed seal.
VISIBILITY - WINDSHIELD WIPER/WASHER
09/15/19925
 Replaced loose window washer knob.