Consumer Complaints


Fail datemilesoccurencesPurchase date
WHEELS
04/10/2012126135
 I was traveling down highway and the spare tire cable broke and the wheel fell out and got jammed under the explorer. luckly i some how was able to get pulled over before their was an accident. after that had happen i found out that they had a recall on the cables due to them breaking.
 When driving at 30 mph left rear wheels sheared off, causing loss of brakes and steering control. also, when driving between 15-20 mph and upon depressing the brake pedal to make a graudal stop, right rear wheels sheared off, causing loss of steering control and loss of brakes. consumer has contacted the dealer. dealer has replaced parts. *ak
 Excessive vibration at highways speeds is caused by alignment of wheels.
12/01/1995
 The front passenger side wheel assembly failed. tt
WHEELS - CAP/COVER/HUB
01/12/1996
 While driving in snow condition weather, the hub cracked on the left front and broke and could not drive the vehicle. tt
WHEELS - CENTER SECTION
1
 Side hub had to be replaced, the other side is defective also
11/03/1998
 The consumer has been experiencing problems wit wheel hub. the consumer vehicle makes a hummng and clonking sound. the hub came loose. the manufacturer has been contacted. *ak
WHEELS - LUGS/NUTS/BOLTS
07/19/1996109/05/1992
 Lug nut stems broke, causing tire/rim to fall off.
05/12/1996
 While driving, one lug nut came off, remaing bolts broke, causing tire to come off; speed 55 mph. *ak
WHEELS - RIM
02/11/2002209/01/1998
 This is the second incident of this kind since i purchased this car in 9/1998. the first incident occurred in 2/99. i did not report that one, because i wasn't aware that i could. in both instances, i was driving and noticed that my car was acting stange, driving rough like a flat tire. i was able to pull over to the side of the road both times (guardian angel must have been watching out for me). i looked for a flat, and did not see one, so i proceeded to drive away, when the noise was much louder (metal against metal). when i got out of the vehicle, the right rear wheel (same wheel both times) was on a diagonal. all of the lug nuts were severed off and the wheel came off with just a pull. the second time this occurred (2/11/2002) i did report it to ford and to my insurance company. i am very concerned that this not happen to someone else, who may not be as lucky as i was. whenever i have my car serviced on a regular basis. i had new brakes installed in 7/2002, and that was the last time that my wheel had been worked on. i had my wheels checked after a few days, as i have aluminum rims. everything was fine, not too tight, etc. has this issue ever been brought up to you?? thank you for any information that you can provide in this regard! i do not know anything about the vehicle prior to my purchase in 9/1998. *ak