Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - COOLING SYSTEM
9709029718909/02/199754075Experiencing a thumping noise or tempeature gauge fluctation with some vehicles. *yc03/30/1998
ENGINE AND ENGINE COOLING - COOLING SYSTEM - HOSE
BC348597230101/23/1997514824.0l equipped vehicles may experience temperature gauge fluctuation that may be accompanied with a thumping noise or feel in the coolant hose with the engine at normal operating temperature. *jd06/27/1997
BC101999723001/23/1997515594.0l equipped vehicles may experience temperature gauge fluctuation that may be accompnied with a thumping noise or feel in the coolant hoses with the engine at normal operating temperature. *jd06/27/1997
ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY
9515307/01/199545934Temperature gauge - fluctuating and /or inaccurate high readings. *sd04/25/1996
ENGINE AND ENGINE COOLING - ENGINE
9521810/01/199546481A vibration/shake may be felt in the seat and/or floor at speeds above 50 mph (80 km/h) and peaking near 65 mph (105 km/h) on some vehicles. an 'after shake' condition may also exist when driving over a bump at speeds less than 45 mph (7204/25/1996
9591005/01/199542083Unknown11/01/1995
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
0214207/22/2002635982Some vehicles equipped with an automatic transmission and a 4.0l ohv engine may exhibit a noise / vibration, no drive, unusual noise during cranking or a no crank condition. *tt11/04/2002
0119710/01/2001627752Some vehicles equipped with the 4.0l ohv engine may exhibit an engine noise which may be perceived by the customer as a piston / onnecting rod bearing knock. *tt02/22/2002
1311808/01/19996091931Some vehicles may exhibit an engine noise which may be perceived by the customer as a piston / connecting rod bearing knock. *tt11/16/2000
689608/01/1999608921Some vehicles may exhibit an engine noise which may be perceived by the customer as a piston / connecting rod bearing knock. *tt11/09/2000
9981605/03/1999606420Ford motor company now recommends sae 5w-30 viscosity grade for servicing any ford gasoline-powered vehicle regardless of model year. *tt08/19/1999
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM
98201010/12/1998603695Experiencing a buzzing or rattling noise from the exhaust system. *yc03/02/1999
986403/30/1998601312Information on a buzzing or rattle noise from the exhaust system. *tt07/21/1998
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL
98231011/23/1998603724Mass air flow (maf)- sensor contamination- service tip. *ak03/03/1999
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE
94231711/01/199437740Exhaust system whistle. *tw01/06/1995

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
07/11/2011171000
 I was sitting at a stop light all of a sudden the truck excelerated foward. the next event i was traveling about 40 miles an hour and the truck accelerated out of control and i was unable to stop it, the brakes wouldn't stop it, finally i turned the key off and it shut down. it's been happening on and off since then. it doesn't happen all the time, but, i never know when it will happen again. i contacted ford several times about this problem and they told me it could be alot of different reasons, they named off some parts and i replaced alot of them and am still having the sme problem. they did say they have heard of other people having the same problems, but they were not all for the same reasons.
03/25/2010200000
 Tl*the contact owns a 1994 ford explorer. when the contact was driving approximately 10 mph, dark smoke began emitting from the instrument panel. the contact turned the vehicle off which immediately became engulfed in flames. the police and fire department were notified and extinguished the fire. the vehicle was destroyed. the current and failure mileages were approximately 200,000.
10/13/2009175000
 Tl* the contact owns a 1994 ford explorer. while parked, the vehicle caught on fire. the fire department extinguished the flames. the fire inspector was unable to determine the cause of fire. the vehicle was severely damaged. the manufacturer has not been notified. the current and failure mileages were 175,000.
05/19/2008900001
 Tl*the contact owns a 1994 ford explorer. after making a right turn at 5 mph, the vehicle slowly gained speed and then unexpectedly accelerated. the contact depressed the brake pedal and the vehicle slowed down momentarily, but did not stop completely. the speedometer displayed 80 mph and the rear wheels began to smoke, due to the fact that the brake pedal was depressed while the vehicle was still accelerating. he managed to turn the key and shut off the engine. the contact attempted to restart the engine, but the rpm dial was in the red zone. he was able to drive the vehicle back to his residence and discovered that the throttle plate was stuck in the open position. he repaired the failure on his own, without the dealer's assistance. he believes that had he not been knowledgeable of the failure, it could have been a lot more severe. the current and failure mileages were 90,000. updated 07/15/08
04/20/20011
 Consumer stated the vehicle overheated, the head gasket was replaced, the cooling fan blade was cracked and also replaced.*jb *yh
12/11/20004
 Engine lights has come on several times, engine runs rough in gear at idle, dealer could not duplicate the problem, also serpentine belt was replaced, as well as the egr pressure sensor which was sticking, also thermostat was replaced.*jb
08/01/19941
 Temperature gauge failed. *skd
ENGINE AND ENGINE COOLING - COOLING SYSTEM
08/06/200488500805/25/1999
 I bought my 1994 ford explorer (4wd) in may of 1999 and have had numerous problems since. the vehicle had approximately 50900 miles when i bought it. it now has 89000 miles. i have replaced the brake rotors twice and replaced the brake pads three times. the last time i completed brake work was because the left front caliper overheated and failed. i then replaced both front calipers. there is a bad vibration problem at speeds of 55-67 mph. i recently purchased four new tires, had them balanced, had the front end aligned, and replaced the shocks to fix this problem. it still vibrates at the above mentioned speeds. also, the vehicle had numerous problems with the pcm (check engine light). i replaced the pcm as a last resort because i had already replaced all the sensors that could have been causing the problem. replacing the pcm corrected the problem for about a year, but now the check engine light comes on again during initial starting and then goes out after driving about 2-3 miles. i also have a sound coming from my air vents when the a/c is turned on. now for my most recent problem. the temperature gauge was reading hotter than normal so i overhauled the cooling system including: new thermostat, new cooling fan (old one was cracked all around the hub), new fan clutch, new radiator, new engine coolant temperature sensor, and new fluid flush and refill. the temperature gauge still reads the same. i have no idea what to do now. any recall information you could provide would help. i have all receipts for parts purchased and work performed.*ak
03/01/20038600009/20/2001
 Abs light on. brakes failed during sudden stop. using excessive coolant. problems starting. *nlm
ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY
12/01/20001
 Radiator failed, head gaskets cracked. *slc
09/01/1994
 While driving the vehicle, it lost power. we had to pull to the side of the road. to proceed we had to floor the car just to move. at the dealership in nc we waited and then the car worked perfectly. vehicle repaired in sc - idle air control replaced. two hours into driving the same thing happened. vehicle taken to larson ford - lakewood nj several times.replace thermostat reprogram pcm;replace fuel filter; replaced pfe and egr sensors; replaced engine temp sensor and pcm; a computer check was done prior to the replacement showed nothing wrong. in june 1999 a trip of four hours on the pa turnpike the vehicle did the same thing: loss of power the thermostat gauge moved to the right of the indicator (as before) . after waitin for about 15 minutes the vehicle worked okay for another hour. and then the same thing happened. on the way back from pittsburgh we stopped periodically with no problem. larson ford checked the vehicle and found nothing wrong although a computer check found several things wrong but they didnt know what to fix or replace. when i called the manufactures customer service they told me that there was nothing that they could do and to bring it to a dealer. as far as i know the long distance problem with this vehicle still exists!!!
03/13/1999108/31/1994
 Replaced thermostat assembly. mjs
ENGINE AND ENGINE COOLING - ENGINE
10/20/20041140001008/01/2001
 1994 explorer 4.0 v6 automatic transmission rebiult 3 times in past year .countless times vehicle has stalled acting as if the fuel pump quit, fuel pump replaced, coil packs replaced, relays replaced. once on the highway at 70 mph, another time while pulling into traffic. usually upon start up. air conditioner switch shorted out, saw burned wires on switch upon replacement. antifreeze spewed out from side of motor, assumed to be around heads but has not been to shop yet.*ak
08/28/20031
 While driving on highway vehicle caught on fire.*mr while driving the consumer noticed smoke in his rear view mirror. the consumer pulled over, exited the vehicle, looked under the car and noticed flames coming from under the engine. a passer by and a safety crew attempted to extinguish the fire but were unsuccessful. the consumer removed personal belongings from the vehicle before it became totally engulfed in flames. *ph *nm
01/22/20039901/23/1996
 My truck just shut off by the parking to my home. i can't afford buy $7,000.00 for repair auto at firestone because they want so more money. they did took off by itself then my truck didn't finish and need to work more for engine motor and brake. *nlm
04/01/2002
 While traveling on highway and without prior warning vehicle will shut down . dealership is aware of problem.*ak
01/01/20021
 While driving, vehicle started losing power and fluid was leaking from overflow radiator container due to a problem with engine head gaskets. the heads were cracked, you could see where the gasket separated from the head. *jg *ak
04/01/2000101/01/1999
 4.0 l v6 engine blew head gasket and dumped anti-freeze inside eng. ford remanufactured engine installed by listed dealer($4,000bill) 32,000 miles later this engine developed a cracked intake manifold and leaked anti-freeze into the rods and rocker arms($2,000bill). *ak
07/24/2001112/01/1994
 At speeds of 55 to 70 mph the vehicle shakes and vibrates excessively. dealer recommends replacing the motor mounts and rear axle-to-frame lateral shock absorber.*ak
1
 Head gasket failed. nlm
04/18/2001103/01/1994
 On april 18, 2001, my 1994 ford explorer, vin 1fmdu32x4rub88752, license plate 214 ara, ohio, blew a head gasket while proceeding south on interstate 71 from downtown cleveland, ohio. the time was at approximately 4:30 p.m. in the middle of rush hour.*ak( dot number: )
01/29/20011
 Cracked head gasket caused the vehicle to stall out while driving, consumer felt her vehilce should be covered under similar recall but was denied, the consumer is requesting reimbursement for damage to vehicle caused by cracked head gasket. nlm
12/01/20001
 Radiator failed, head gaskets cracked. *slc
01/02/1999
 While warming the vehicle up engine caught on fire, and the fire department had to put the fire out. *ak
04/19/1999108/31/1994
 Engine manifold and valve cover gasket failed. mjs
01/01/1996
 At 60 to 70 mph the vehicle experiences a bad vibration, due to the design of the engine mounts, that affects steering and control of the vehicle.
07/13/199812/01/1994
 Head gasket failed.
10/14/19971
 Consumer went to start vehicle. noticed the vehicle was running rough, making loud noise, kept cutting off about 5 times. noticed gas was all over engine and muffler. mechanic said vavles stayed open which caused the gas to flow in engine and power brakes which became defective due to gas leak. this defect can cause a possible engine fire. *ak
06/01/19961
 While driving at 65 to 72mph, the vehicle shakes and vibrates due to a probelm with the driveshaft. dealer wants to replace motor mounts and stabilizer bar. dealer also wants to replace the transmission mount, however he is will not guarantee that these fixes will remedy the problem. *slc
03/12/19962
 Motor mounts vibrate. *sd
05/05/19951
 Oil filter post came loose, causing oil to leak. tt
12/02/19944
 Vehicle vibrates when you get up to about 50 mph vibrating is coming from motor mounts. bounces sideways at under 40mph on rough roads, causing control problems
03/14/1995
 Engine mounts are defective, allowing engine to rotate, causes vibration. tt
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
09/18/2002
 While driving vehicle will stall. in doing so power steering will go out, and consumer can no longer control vehicle. contacted dealer, and dealer was not willing to do anything. *ak
05/22/2000
 While driving engine dies and vehicle stalls out.*ak
02/05/199810001/01/1998
 Car stalls continuously. have taken to dealer, dealer cannot detect problem. *ak
12/25/20001
 There was a short circuit in the distrubution wiring at the right rear corner of the engine compartment at the firewall resulting in a fire that quickly engulfed the entire vehicle, no one was injured during the fire. investigation report provided in the information regarding fire incident. nlm
09/01/1998
 Engine stalls while driving and it wolud start again after waiting for like 4 minutes and lately it would stall 3 times in a row .*ak
10/01/2000
 Engine suddenly stops while in operation. when this occurs, it is typically during low speeds or while turning onto another street. also, during high speeds, it feels as if the engine will lose power, but will not shut off. a private mechanic was able to reproduce defect, and they replaced fuel flow valve/control in an attempt to repair the defect. approximately 2-3 weeks later, engine would begin stalling again. please provide any additional information/attachments. *ak
10/20/2000307/01/1998
 No summary listed for above vehicle. *ak
08/31/20001008/01/1994
 Truck has a history of not starting after being turned off and shuts off while driving.
104/07/1994
 Vehicle will stall out intermittently, but vehicle will restart after waiting about 5-15 minutes. dealer replaced module part #393437, but did not correct defect. *ak
 Very intermittently while driivng at any speed vehicle just dies. sometimes it will restart immediately and sometimes it takes an hour before it will restart. this has been an ongong problem for over a year. the dealership has no idea what is causing this problem. *ak
05/17/2000110/01/1993
 This 1994 ford explorer xlt 4wd had a problem with the engine cut-off while driving . this problem start to happened in the fall of 1999, recently on may 17, 2000 around 6 pm on fairfax county parkway while driving at 45 mph the engine cut-off by itself ... can not brake ... steering wheel was heavy almost crash with other cars. i am not feel safe to drive this vehicle.*ak
 While driving a fire started in the engine compartment without any warning. please provide further information. *ak
02/08/1998
 When driving at any speed and without prior warning vehicle stalled and cut off.also, brakes kept wearing out. *ak
07/08/1999
 Vehicle was parked in the parking lot and it caught on fire. *ak
01/01/199911/01/1993
 While driving vehicle stalls unexpectedly and without any warning which may result in a crash. dealer was unable to determine the cause. *ak
12/11/1998
 While driving at 65 mph without no prior warning the vehicle will shut completely down, causing the consumer to coast over to the side of the road. consumer will start the vehicle back up. this is the second time vehicle has shut down while driving. *ak
09/09/199801/01/1996
 This is the second explorer i own and both had the same problem on the right side the other car had less mileage but exact same problem. left side on both sides seem to be fine. why is this? its either bushing or motor mount problem.
11/01/1994
 Hesitation at highway speeds. stall/rough idle at stand still. dealership cant isolate problem...dunlap ford in bellefonte pa. area service rep for ford said he would be willing to give me a rebate on new... i dont want new. i just want to fix this problem. i have well documented history.
09/10/1996
 While driving on interstate at 70 mph, numerous times engine woulf quit running and vehicle stalled. dealer replaced fuel pump relay switch, and vehicle works fine.
08/15/1998111/30/1996
 Transmission stopped operating while driving. vehicle was taken to dealer shop and repair was made,cost went to the consumer. *ak engine light comes on and off. *yd
07/13/199812/01/1994
 Head gasket failed.
08/01/1997
 When traveling at any speed the vehicle will cut off without prior warning, consumer has contacted the dealer, dealer has yet to determine a cause. please provide any further details. *a
02/21/19981
 Engine failure.
1
 Engine fire.
06/15/19971
 Vehicle dies while ideling. vehicle will start up after several tries . vehicle has been in and out of repairs. dealer can't duplicate the problem. *ak
12/19/1996103/01/1994
 Intermittent stalling.
06/28/1996111/01/1994
 Engine fire. *dh
 While driving down the street in dc consumer's auto caught on fire- auto had to be towed to the dealer for repair-no one was hurt. *ak
04/09/1996
 Vehicle parked in carport overnight, vehicle was in flames early the next morning. *ak
 While driving down the street in dc consumer's auto caught on fire- auto had to be towed to the dealer for repair-no one was hurt. *ak
04/08/1995
 The engine caught on fire. please explain. tt
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS
02/28/1999108/31/1994
 Serpentine belt failed. mjs
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM
12/25/199908/01/1999
 Engine check light illuminates after driving an excess of 200 miles. computer diagnotic test indicates nothing is wrong. when inspecting vehicle, there is an gaseous odor and the vehicle begins to sputter. there are no problems if driven less than 200 consecutive miles. thank you. *ak
03/08/1999103/01/1995
 Leaves/pine needles/dust, etc. collects in air intake; resistor on blower motor ignites material. when material reaches high enough to contact resistor. no way for average consumer to clean out material. dealer in houston had to remove parts, including a metal cowling to clean out material. heavy smoke filled passenger compartment with my wife, baby and i inside. i smelled burning leaves about 3 minutes after starting car, but in houston, the smell is not uncommon. after about 5 minutes, i noticed smoke. about 1 minute later, i stopped, shut off the car, and extinguished the smoke. didn't wait to see flames. the dealer then cleaned out the material, but said no recalls had been issued, despite the recent news stories and admission of the problem. *ak
09/05/199801/28/1998
 Brakes rotors, calipers, seals also the radio will say error and shut off , you have to pull the fuse and reinsert it for it to work. check engine light keep coming on when we went on vacation. possible emission control problem
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL
08/06/200488500805/25/1999
 I bought my 1994 ford explorer (4wd) in may of 1999 and have had numerous problems since. the vehicle had approximately 50900 miles when i bought it. it now has 89000 miles. i have replaced the brake rotors twice and replaced the brake pads three times. the last time i completed brake work was because the left front caliper overheated and failed. i then replaced both front calipers. there is a bad vibration problem at speeds of 55-67 mph. i recently purchased four new tires, had them balanced, had the front end aligned, and replaced the shocks to fix this problem. it still vibrates at the above mentioned speeds. also, the vehicle had numerous problems with the pcm (check engine light). i replaced the pcm as a last resort because i had already replaced all the sensors that could have been causing the problem. replacing the pcm corrected the problem for about a year, but now the check engine light comes on again during initial starting and then goes out after driving about 2-3 miles. i also have a sound coming from my air vents when the a/c is turned on. now for my most recent problem. the temperature gauge was reading hotter than normal so i overhauled the cooling system including: new thermostat, new cooling fan (old one was cracked all around the hub), new fan clutch, new radiator, new engine coolant temperature sensor, and new fluid flush and refill. the temperature gauge still reads the same. i have no idea what to do now. any recall information you could provide would help. i have all receipts for parts purchased and work performed.*ak
04/12/20041
 I had the fuel system on my 1994 ford explorer replaced by pep boys in crestwood, illinois. today i learned that they had botched the job to the point that gasoline was being sprayed onto the manifold of the vehicle which could have resulted in a fire or and explosion. why it didn't happen is serendipity for me. when i called pep boys they informed me that they don't inspect their work. neither the technician, the supervisor, or any kind of quality control mechanism checks for defective work. such a lack of control, particularly when dealing with the fuel system, represents a substantial threat to anyone who has work done at pep boys.*ak
06/28/199850006/01/1995
 Check engine light comes on at times when the vehicle is towing a small trailer and using the transmission in drive instead of overdrive. vehicle mileage and driveability/performance suffer. o2 sensors have been replaced by dealer with new yet problem still exists.*ak
06/01/1999402/01/1994
 Mass air flow sensor has failed 5 times since 1999. vehicles stall at low/idle speed at intersection putting driver exposed to rear and side impacts. daughters have had near misses this year as they were using the vehicle to go to summer school in phoenix. the vehicle also looses power momentatrily at high speeds. rpm drops but it kick backs up again. problem is intermittent, and usuall happens in the summer when the temperature gets high in phoenix, started in 1999 and changing sensors has not helped - happens every summer. this time i noticed the ammeter gage go south when it indicated a loss of power. the vehicle starts right back up after stall when you crank it again
10/01/2000
 Engine suddenly stops while in operation. when this occurs, it is typically during low speeds or while turning onto another street. also, during high speeds, it feels as if the engine will lose power, but will not shut off. a private mechanic was able to reproduce defect, and they replaced fuel flow valve/control in an attempt to repair the defect. approximately 2-3 weeks later, engine would begin stalling again. please provide any additional information/attachments. *ak
02/01/20011
 Oxygen sensor failed. nlm
07/21/1998108/31/1994
 Replaced mass flow air sensor. mjs
03/01/1994
 Oxygen sensors failed. (qcaw)
1
 Sensor unit failed.
11/30/19941
 Oxygen sensor failed.
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR
01/01/199704/14/1996
 Anti-lock brakes failed. also replaced muffler and catalytic converter. *ak
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE)
10/05/200002/01/1994
 Egr valve has heat rust and the air tube from the valve cracked, both have to be replaced
07/13/199812/01/1994
 Egr sensor/hose failed.
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE
06/10/20091
 My vehicle was purchased as is and i have had some problems with it . i need rocker panels , 3 ball joints and a new muffler. *tr
06/06/1999107/01/1994
 The tread separated from the tire which caused damage to the right rear panel of the vehicle, the tailpipe had to be replaced, plus we had to buy a new tire. these are not the original tires on the vehicle, but we did replace them with the same brand, size, etc. that were originally on the vehicle.( dot number: tire size: p235/7-15 )
107/01/1997
 Exhaust pipe leading to muffler failed. nlm
04/19/1999108/31/1994
 Engine manifold and valve cover gasket failed. mjs
01/01/199704/14/1996
 Anti-lock brakes failed. also replaced muffler and catalytic converter. *ak