Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
01/01/1998
 The plastic portion of the seat belt connection is cracked and was reported to ford for replacement. no action --except replacement would cost $800 on our part. ford has not responded after first contact.
SEAT BELTS - FRONT
02/13/2004120000211/16/2002
 I was involved in an accident. i rear ended the car in front of me doing 25+ mph. my seat belts did not lock up and my air bags did not deploy. my passenger and myself were both hurt in the accident. i would like to know if there are known problems with this in other 1994 ford explorers.*ak
SEAT BELTS - FRONT - ANCHORAGE
11/10/19941
 Seat belts are 1 inch too short, preventing child safety seat from being secured properly. *skd
SEAT BELTS - FRONT - BUCKLE ASSEMBLY
01/10/2000
 Rear middle seat belt does not lock when pulling on seatbelt, therefore, consumer feels child is not properly restrained. *ak
 While traveling 35 mph and as a result of an accident rear seat belt that had child seat locked in became unlocked. child seat was laying face down on floor. please provide further information. *ak
09/09/1998101/01/1996
 The female side of the middle rear seatbelt failed under the 5/50,000 restraint warranty. seat belt has been on back order from ashley ford in new bedford, ma and upgraded to vehicle inoperative order status since 9/9/98. part is still not available. have to use rear seat and can not buckle child in middle rear seat. that occupant must remain unbuckled. this is a violation of massachusetts state law.
07/05/1998
 The driver's seat belt buckle and the rear left passenger side seat belt buckle does not unlatch, causing the seatbelt to be inoperative in which it wont protect the occupant in event of an accident.
SEAT BELTS - FRONT - RETRACTOR
08/15/2000
 Both rear outboard seatbelt retractors no longer work. vehicle has not been examined by dealer.*ak
105/01/2000
 All the restraint safety belts do not lock between movements. has contacted manufacturer. manufacturer indicated that there was no coverage because over 50000 miles and second owner.*ak consumer also states the battery light illuminates while driving, and sometime the vehicle will not start.*jb
06/18/1997
 The rear middle lap seat belt will not retract back into retractor . please describe details. *ak
01/25/1996
 The shoulder belt didn't lock in an accident. causing the consumer to be thrown in the passenger seat. please describe. tt
SEAT BELTS - FRONT - WEBBING
03/15/19951
 Seat belt was too tight around the neck of consumer, and would cut consumer's neck when used. dealer notifed, and informed consumer that nothing could be done because of the design. seeking help from nhtsa in this matter. *ak
SEAT BELTS - REAR
01/01/199810/01/1998
 Rear lap and shoulder belts do not tighten to keep the adult or child from moving forward in an accident or during an emergency slamming on of breaks. addidionally the rear seatbelt locks do not release after being buckled without a lot of tugging and jiggling.
12/29/1994
 Rear split middle seat belt mounted too close which inhibits occupant from releasing side mounted mechanism. tt