Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEATS
975103/03/199751931Interior- leather seat cleaning procedure- service tip. *jd07/17/1997

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
12/05/2004980831
 While backing into garage the driver's seat suddenly and forcefully fell back. the thick steel seat bolt responsible fro holding the seat securely had broken in half. *bf when the seat collapsed the consumer lost some control of the vehicle which caused the driver's side of the vehicle to scrape against the garage. *nm
09/11/20031
 Recall 03v281000 concerning vehicles equipped with high back seats. dealer would not repair because vin was not included. *ak
05/28/2003849003
 Vehicle is 1994 ford explorer. for the third timein two years, the bracket that holds the driver seat to the floor has broken and had to be replaced. no one was injured only because the bracket fracture was noted. if there had been an accident, the entire seat would have separated from the floor and injury would be likely.
08/12/20032
 Consumer states that driver's seat is bended, mechanism bracket broke. dealer replaced it, and it broke again. *ak
06/01/20010
 Driver's seat metal is fatigue and tore, causing driver's side seat to wobble and shake. consumer feels there could be great bodily harm. *ak
01/06/1999
 Driver's seat and track assembly left and right broke at the point where they are attached to the seat, metal piece broke off. manufacturer contacted, and cannot remedy the problem. consumer has parts and problem still exists. provide further information. *ak
0
 Rear seats do not have head rests.
06/01/1997106/29/1994
 Seat back collapsed due to metal fatigue in seat frame.
 The bottom seat frame broke, causing the seat to be released from the upright position. please give any further details. *ak
 Consumer got into vehicle and the driver's side seat broke and fell backwards, took to dealer said frame was broken . *ak
11/01/1996
 Front passenger side seat broke, seat and track anchor failed. *ak
03/24/1996102/01/1994
 Police officer stopped at accident scene, rearended by another car, two front bucket seats collapsed backwards, both frames broke, airbags did not deploy. *ak
02/13/1996
 Driver's seat slides back and forth while driving vehicle. tt
SEATS - FRONT ASSEMBLY - POWER ADJUST
 While driving experienced fire underneath driver's power seat due to short in electrical systems wiring harness.*ak
12/16/19946
 Electronic seat controls were activated when driver's door was hit and pushed inward, resulting in driver being pushed into steering wheel/ injuries. *skd
SEATS - FRONT ASSEMBLY - RECLINER
10/01/2002165000104/01/1994
 Consumer stated while adjusting the front driver's seat the seat back bolt sheared off and caused the seat to collapse backward. mr. the consumer discovered there was a recall regarding this issue, however, his vehicle was not included in the recall. *jb
02/08/1997109/01/1996
 Explorer was impacted by second vehicle on left rear side, causing extensive damage to explorer and causing it to spin. left side of seat back broke (i.e., vertical metal arm broke, i.e., metal separated), allowing seat back to collapse backward. the two 11-year old girls seat-belted in this seat were ejected rearward out from under their seat belts, exiting rear window(s). one was killed, other sustained serious head and other injuries. we are engaged in law suit with ford over this matter. what is nhtsa dong to ensure that automobile manufacturers make seat backs that will not break in such circumstances? why don't manufacturers make seat backs as strong as the seat belts? the restraint system is comprised of the seat plus the seat belts, and the restraint system can be redered useless if the seat back collapses. *ak
11/22/1997
 Consumer states that when she went to sit in the driver's seat the seatback separated from the seat. the vehicle is at the dealer for repair. *ak
07/06/199712/02/1996
 Seats failed to adequately support front occupants during a rear end collision.
05/25/1996
 Upon being rear ended @ 65 mph, both front driver and passenger seat collapsed. please describe details. *ak
09/28/1995
 When rear ended the front seats went forward and backwards and then broke completely off. please describe. tt