Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - COOLING SYSTEM
9923811/15/19996090164A temperature gauge fluctuation and / or a knocking / thumping noise may be audible inthe passenger compartment on some vehicles. *tt03/09/2000
9709029718909/02/199754075Experiencing a thumping noise or tempeature gauge fluctation with some vehicles. *yc03/30/1998
ENGINE AND ENGINE COOLING - COOLING SYSTEM - HOSE
BC101999723001/23/1997515594.0l equipped vehicles may experience temperature gauge fluctuation that may be accompnied with a thumping noise or feel in the coolant hoses with the engine at normal operating temperature. *jd06/27/1997
BC348597230101/23/1997514824.0l equipped vehicles may experience temperature gauge fluctuation that may be accompanied with a thumping noise or feel in the coolant hose with the engine at normal operating temperature. *jd06/27/1997
ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY
952401/01/199539120New radiator manufacturing process/modification. *tw03/17/1995
ENGINE AND ENGINE COOLING - ENGINE
BC032497020101/02/199751128Cold engine knock/tick noise. *jd06/27/1997
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
0214207/22/2002635982Some vehicles equipped with an automatic transmission and a 4.0l ohv engine may exhibit a noise / vibration, no drive, unusual noise during cranking or a no crank condition. *tt11/04/2002
0124612/10/2001630515Engine oil system priming procedures, service tips for reports of premature engine failure. *tt04/18/2002
0119710/01/2001627752Some vehicles equipped with the 4.0l ohv engine may exhibit an engine noise which may be perceived by the customer as a piston / onnecting rod bearing knock. *tt02/22/2002
98032401/01/1998607729Cold engine upper knock/tick. *ak02/15/2001
527212/01/1998615393Brief information regarding engine stall condition. *tt01/16/2001
462308/01/1998615160Brief information for vehicles exhibiting engine stall. *tt01/02/2001
1311808/01/19996091931Some vehicles may exhibit an engine noise which may be perceived by the customer as a piston / connecting rod bearing knock. *tt11/16/2000
689608/01/1999608921Some vehicles may exhibit an engine noise which may be perceived by the customer as a piston / connecting rod bearing knock. *tt11/09/2000
98506411/01/1998613200Repeat message regarding engine stalling *tt06/19/2000
9981605/03/1999606420Ford motor company now recommends sae 5w-30 viscosity grade for servicing any ford gasoline-powered vehicle regardless of model year. *tt08/19/1999
98032404/01/1998603517Concerns of cold engine upper knock / tick. *yc02/23/1999
BC032496110111/01/199650732Cold engine knock/tick noise. *tw06/17/1997
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM
98201010/12/1998603695Experiencing a buzzing or rattling noise from the exhaust system. *yc03/02/1999
986403/30/1998601312Information on a buzzing or rattle noise from the exhaust system. *tt07/21/1998
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL
98231011/23/1998603724Mass air flow (maf)- sensor contamination- service tip. *ak03/03/1999
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE
9510905/01/199542094Exhuast leak or ticking noise while accelerating. *tw11/01/1995
95101105/01/199542096Muffler outlet assembly may have the same resonant frequency as the spark plug firing frequency, causing vibration in the seat and/or steering wheel. *tw11/01/1995

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
04/27/2011187000
 Tl*the contact owns a 1995 ford explorer. the contact stated the vehicle was moved, and while he was in his house he heard a noise and within seconds the front end of the vehicle was on fire. the vehicle was towed to a salvage yard for further investigation. the fire report was not available. the manufacturer was contacted and they advised that the vehicle was included nhtsa campaign id number: 09v399000 vehicle speed control. the failure and the current miles were 187,000.
01/01/199907/01/1997
 I don't know that the temperature gauge has ever worked correctly in this car - i just guessed dates and mileage, but i have had the car since 1997 (32,000 miles) and it has never worked correctly. this is my second ford explorer with this problem. furthermore, i recently spoke with a friend who had the same problem in his 1997 ford explorer. i do not think this problem is being reported because it is not obvious when the temperature gauge fails.*ak
01/11/2000408/01/1998
 Firestone 7515 garners ferry rd, cola sc 29209 did following repairs:05/22/00 alternator, 05/01/00 both rear calipers & drums, 02/15/00 eet/eec sensors, including temp sending unit, egr valve, coolant temp sensor08/07/99 front driver side lower control arm, ball jt, alternator and horn . i purchased new tires 09/15/00. i removed goodyear tires pulliam put on my truck 08/27/98.
09/20/1999109/01/1995
 The temperature guage stopped working 12/98. the dealership was asked to look at it shortly thereafter. they said it was nothing to worry about...probably something in the wiring of the guage, and it may be expensive to find it. several months later when the check engine light came on, the dealership replaced the thermostat. the temperature guage immediately began working. we could have encountered a number of serious problems (such as overheating in texas in the summer), but the dealership didn't catch it. then, our lock actuator went out. because it was a rear door, the dealership said the manufacturer's warranty didn't cover it. we paid $188.16 to fix it in addition to the extended warranty. if the dealer's warranty covers the front doors, it should cover the rear doors. this makes no sense and cost us a lot of money out of our pockets! we only have 65,000 miles on our car.
11/20/1996
 Significant loss of radiator coolant in the snow, while idling, after a 10 degree night.
ENGINE AND ENGINE COOLING - COOLING SYSTEM
03/01/19951
 Engine replaced due to cooling system failures and continuous overheating. *skd
ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY
01/05/20001
 R&r thermostat and gasket failed causing the temperature to remain on cold. nlm
01/15/1998107/11/1998
 Thermostat failed. nlm
02/11/199910/01/1994
 The transmission is currently being rebuilt. a defective part allowed transmission fluid to leak into the radiator, and radiator fluid to leak into the transmission. the radiator must be replaced, and the transmission rebuilt. i only have less than 72,000 miles on the vehicle. i did not purchase the extended warranty when i purchased the vehicle because at a cost of over $22,000, i did not think anything should go wrong with the vehicle. i would like ford to pay for my auto repairs, and a recall to go into effect so that others with this car do not have to go through the same experience. 100,000 miles is not unreasonable to expect a car's major components to last. *ak
12/07/19954
 Radiator leaks.
ENGINE AND ENGINE COOLING - ENGINE
11/11/20033
 Consumer's concern over the handling by ford motor companies of the cruise control deactivation switch recall.*mr one nov 11, 2003 the consumer took the vehicle to the dealer because the brake light illuminated, brake fluid was leaking and the cruise control no longer functioned. the dealer quoted the consumer $5000 to fix the vehicle. the consumer declined the repair, purchased the part himself and replaced it himself. the consumer recently heard about the recall and contacted the manufacturer to see if he could recover the money he spent to replace the faulty parts. the manufacturer indicated that the consumer's vehicle was not included in the recall. the consumer's vehicle also experienced stall during acceleration, excessive tire wear, pulling to the right and transmission failure.
3
 There would be a knocking sound from the engine and this cause the vehicle to shake while driving. the speed could vary for the knocking but when vehicle is over 40mph, the vehicle would shake. have taken to independent mechanic and indicated no recalls. would not repair vehicle for free. ts
01/01/2000
 While driving at 55mph a pop was heard, like a gun. heard something hitting underneath vehicle. was making a ding, ding noise. was in moderate speed lane, steering, when left front corner nose dived. was not handling right. managed to drive to friend's parking lot & checked vehicle. noticed connector bolt had snapped, but not separated. 2nd time while vehicle was jacked up after the 1st repair connector snapped again. was in a plastic casing. took to ford & both bolts were replaced. have the originial parts.*ak
01/15/1998107/11/1998
 Transmission mount bolts missing causing clunking noise when transmission is out into gear. nlm
06/23/19955
 Whenever turning corners the vehicle would die out or cut off. when vehicle is at dealer's & test driven, the problem cannot be duplicated. the problem can occur often. vehicle has cut off & then later restarted. *ak
11/03/1997106/01/1995
 #3 piston had a hole burnt through it.
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
07/04/2003910005
 1995 ford explorer stalls without waring at any given time,whether at idle or during acceleration. has been checked out by local ford dealership where no problems have been found.*ak
01/20/20012
 The vehicle engine failed whiled driving, the dealer stated that the engins pistons failed, the head gasket cracked and blue smoke was coming out of the tailpipe, the dealer replaced the engine with a rebuilt engine, the vehicle was picked up from the dealer and while driving from the dealer the engine failed again. nlm
06/20/2002
 Vehicle stalled at 35 mph while slowing down. dealer has not been contacted.*ak
111/01/1995
 Driving on the interstate consumer heard a pop and saw smoke in the rear, pulled vehicle over and fire engulfed from under hood, possible engine fire. *jg
08/15/20011
 While traveling at highway speeds, vehicle loses power, consumer states its like she takes her foot off the gas pedal and by the time she pulls over, the vehicle runs like normal, noone can determine the cause. *slc
11/15/200006/01/1995
 Engine stalls during hot wx. engine stalled when trying to enter traffic. restarts if hood is lifted to allow air to circulate and cool components. nov 16, 2000 dealership replaced pcm, bra processor asy-eec, evr, control asy-egr vacuum regulator, sensor asy-egr pressure valve for ~$600. not fixed. *ak
07/22/2001306/01/1995
 Safety defect. engine stalled multiple times after starting in hot weather. stalled in moving traffic. same problem previous summer. jul 31, 2001 dealership replaced valve assembly-idle air control, value asy-throttle air by-pass for $230. previously paid $590 for same symptom and not fixed. *ak
11/15/200006/01/1995
 Engine stalls during hot wx. engine stalled when trying to enter traffic. restarts if hood is lifted to allow air to circulate and cool components. nov 16, 2000 dealership replaced pcm, bra processor asy-eec, evr, control asy-egr vacuum regulator, sensor asy-egr pressure valve for ~$600. not fixed. *ak
07/22/2001306/01/1995
 Safety defect. engine stalled multiple times after starting in hot weather. stalled in moving traffic. same problem previous summer. jul 31, 2001 dealership replaced valve assembly-idle air control, value asy-throttle air by-pass for $230. previously paid $590 for same symptom and not fixed. *ak
05/01/2001
 Whenever weather starts to get real hot enigne stalls. *ak
01/20/20011
 The engine failed while driving, the piston was shot, an engine gasket was cracked and blue smoke was coming out of the tail pipe, engine belt cracked. nlm
06/01/1998
 Vehicle stalls intermittently, mostly in hot weather. *ak
12/11/2000506/01/1995
 Engine idles rough, stalls. dealer not able to determine the cause.
07/15/20001
 Engine stalls after driving in warm weather, consumer believes it might be a vapor lock problem. *et
3011/01/1997
 Engine stalls when letting off gas in traffic or ideling when outside temperatures are 90 degrees or above. the engine is not registering it being overheated nor is there a need for additional water in the radiator. all of these have been checked.
08/01/20000
 Vehicle stalls at traffic lights/ stop signs and in the middle of traffic. *ak
08/31/20000
 While driving about any speed on a hot day vehicle could stall without a prior warning. *ak
 While driving at 50mph on the highway engine shut completely down. dealer has had vehicle for over 50 days and could find no solution. *ak
09/01/1995
 After starting, and usually within a few minutes after being run, the engine will stall, such as when i leave my house, drive two miles to the coffee shop,. it does not seem to stall after being run say , for a prolonged period of time. its the first 5-10 minutes. took to local dealer, he said it needed a tune up, and did a tune up. veh. still has problem. will stall on warm, cool, or cold days. temp. does not seem to be a factor.
07/29/19991208/01/1996
 Vehicle stalls at various speeds(12times so far). two dealers do not know what the problem is.
1
 Possible design flaw caused engine to fail, resulting in fire. *yc
04/10/1999109/01/1997
 O/d light indicator came on, pulled over and parked vehicle, it wouldn't go into park or reverse, turned off engine, tried to turn engine back on and couldn't engine light came on, had to leave key in ignition, this happened on sat. will contact dealer on monday, april l2, l999
12/19/1998307/01/1998
 My concern is that everytime we take our explorer on a road trip we get a check engine light. it will come on at the first 200 miles of the trip. i've pulled over everytime it has happened and checked all the services on it. i always found everything is where it should be. when we have departed from every stop to fill up. the light comes back on right at 2mi. i took the vehicle in to have the computer checked for codes. everytime they say it's the intake
08/09/19961
 While driving through water , water gets sucked into the air intake,through the filter and into the engine resulting in hydrostatic lock-up and total engine failure.
07/28/1998
 While driving the vehicle stalls and dies, giving the owner no indication. the manufacturer has bee notified. *ak
09/01/19971008/11/1995
 Intermittent stalling. *ak
003/07/1995
 Intermittent stalling.
08/16/1995106/27/1995
 Vehicle fire.
07/30/1995107/29/1995
 Engine makes loud popping noise intermittently. *dh
04/08/1996
 Truck was parked in driveway and caught on fire. please describe . *ak
01/06/19966
 Engine failure. *sd
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS
12/12/20041
 Pep boy part failure.*mr while driving 70 mph, consumer loss complete power. the tension pulley had disintegrated. this was the same tension pulley which was installed by pep boys 7 months prior to failure. *tt
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM
12/23/2001108/01/2001
 I retained the old part for your inspection. i also have photos of the part i email you. when this non-servicable part broke, raw exhaust blew through the firewall and gassed us out of the vehicle. i believe there is a potential carbon monoxide hazard. *ak
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE)
01/11/2000408/01/1998
 Firestone 7515 garners ferry rd, cola sc 29209 did following repairs:05/22/00 alternator, 05/01/00 both rear calipers & drums, 02/15/00 eet/eec sensors, including temp sending unit, egr valve, coolant temp sensor08/07/99 front driver side lower control arm, ball jt, alternator and horn . i purchased new tires 09/15/00. i removed goodyear tires pulliam put on my truck 08/27/98.
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE
10/13/1995107/29/1995
 Muffler failed. *dh