Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 03181 | 09/15/2003 | 10004027 | Remote keyless entry (rke) - service tips. *tt | 11/14/2003 | |
| 13879 | 03/01/2001 | 620279 | Information on replacing a gem module on 4x4 vehicles equipped with 4.0l sohc, ohv and the neutral tow kit. *tt | 07/23/2001 | |
| 12227 | 12/01/1998 | 615488 | For all vehicles with generic electronic module (gem) concerns that require a module replacement, the technician must call for approval before removing and / or replacing the module. *tt | 01/17/2001 | |
| 98246 | 12/07/1998 | 604059 | Ford motor company has released a new electrical grease ( f8az - 19g208-aa ) to reduce the possibility of moisture corrosion at the terminals. *yc | 03/16/1999 | |
| ELECTRICAL SYSTEM - IGNITION - ANTI-THEFT CONTROLLER | |||||
| 12154 | 11/01/1998 | 613173 | Some vehicles equipped with pats (securilock) except certain models now have availability of fleet keys through rotunda. *mjs | 06/19/2000 | |
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||||
| BC105609705 | 05/01/1997 | 52851 | Vehicles may exhibit shudder/bind in turns while in 4x4 auto mode. *tw | 09/18/1997 | |
| BC105789705 | 05/01/1997 | 52858 | Vehicles with dtc p0402 in memory are under investigation by engineering department. *tw | 09/18/1997 | |
| BC2383970501 | 05/01/1997 | 52823 | Service fix for vehicles which exhibit shudder/bind in turns while in 4x4 mode. | 09/12/1997 | |
| BC2302970501 | 05/01/1997 | 52798 | Dtc p0402 in memory under investigation by engineering. *tw | 09/12/1997 | |
| BC2313970501 | 05/01/1997 | 52808 | May 1997 gem software has errors - june software is correct. *tw | 09/12/1997 | |
| BC3282970206 | 02/06/1997 | 51878 | Gem concern - check for more than one gem controlled component that is inoperative or for a string of false gem dtc's received in memory. *tw | 07/17/1997 | |
| BC3363972301 | 01/23/1997 | 51449 | The ngs displays incorrect date for the ing gem pid on the vehicles. *jd | 06/27/1997 | |
| BC1022797230 | 01/23/1997 | 51590 | The ngs displays incorrect data for the ign gem pid on the vehicles. *jd | 06/27/1997 | |
| 96265 | 12/16/1996 | 50991 | Malfunction indicator lamp (mil) - diagnostic trouble codes (dtcs) p0300, p0301, p0302, p0303, p0304, p0305, p0306, p0307, and/or p0308 stored in memory. *tw | 06/17/1997 | |
| BC0313961101 | 11/01/1996 | 50721 | Check engine light, code p030x, with no driveability complaint. *tw | 06/17/1997 | |
| 962510 | 12/02/1996 | 50967 | Malfunction indicator lamp (mil) - diagnostic trouble codes (dtcs) p0300, p0301, p0302, p0303, p0304, p0305, p0306, p0307 and/or p0308 stored in memory. *tw | 06/17/1997 | |
| 962511 | 12/02/1996 | 50968 | Powertrain control module -reprogram powertrain control module (pcm) - service procedures - service tip. *tw | 06/17/1997 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| 99222 | 10/18/1999 | 6089681 | Subject on a wire harness terminal repair kit available for repairing electrical wiring harnesses. *tt | 02/11/2000 | |
| 98124 | 01/19/1998 | 605603 | Subject regarding an overheating condition occurring to the lamp outage module (lom-2) with the installation of certain aftermarket trailer kits that improperly connect to the tail and brake lamps circuits. *tt | 07/13/1999 | |
| 98126 | 01/19/1998 | 605608 | Subject regarding lamp outage module housing and surrounding plastic components melted - eddie bauer and limited edition models equipped with message centers and improperly connected tow wiring kits (vehicles being towed). *tt | 07/13/1999 | |
| BC0012970201 | 01/02/1997 | 51010 | Customers report inoperable remote entry or keyless entry feature. the cause has been identified as a static build-up on the seat that damages the rap module. *jd | 06/27/1997 | |
| BC0050972301 | 01/23/1997 | 51402 | When servicing the lamp outage module (lom) on a vehicle please verify if the vehicle has 1) an aftermarket kit for trailer towing or 2) aftermarket kit allowing the vehicle to be towed. *jd | 06/27/1997 | |
| 96246 | 11/18/1996 | 50905 | Wiring - electrical diode identification and service replacements. *tw | 06/17/1997 | |
| BC0342961127 | 11/27/1996 | 50739 | When a rear hego (cms) concern is noted, please check the rear cms hego for wire chafing/damage and loose hego wire. *tw | 06/17/1997 | |
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||||
| BC0740961018 | 10/18/1996 | 50383 | Vehicles experience chaffing on the 14401 wire harness causing the accessory fuses to become open (primarily the cigar fuse. *tt | 04/24/1997 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| PE97010 | FORD MOTOR COMPANY | 03/13/1997 | 09/04/1997 | ELECTRICAL FIRE IN CENTER CONSOLE | ||
| Allegedly, electrical fires originating in the center console while the vehicles were parked or being driven. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 06/24/2010 | 91309 | ||
| Tl- the contact owns a 1996 ford explorer. she stated that she had the vehicle parked for an hour, however, when she returned the cruise control buttons melted. she was able to drive the vehicle home. the dealer was contacted but there was no diagnostic test done as yet. the vehicle had not been repaired. the manufacturer was contacted who advised that there was no recall for this failure and suggested she contact the national highway traffic safety administration. the failure and current mileages were 91309. | |||
| 02/02/2010 | 180000 | 1 | |
| 1996 ford explorer caught fire while driving. total loss of vehicle within minutes. | |||
| 01/25/2010 | 163000 | 2 | |
| The multi-function switch operating the windshield wipers and turn signals fails, resulting in turn signal staying in the on position and results in wire shortage inside the steering column, causing electrical smoke to come out of the steering column. had i not manually pushed the switch off, there would have been fire within seconds. this has now happened twice in the same vehicle. the switch was replaced the first time, in 2006. that switch also failed, but i was told the part was only under warranty for 12/12, so i cannot have it replaced for free. since it is faulty, (not caused by the driver) and is a major safety hazard that could lead to injury or death, i believe it is important to raise awareness and get this handled immediately. *tr | |||
| 12/22/2008 | 85000 | 1 | |
| On monday dec 22 i drove my eddie bauer explorer to work parked it and went on with my duties at work within 5 min a resident pulls up telling me that my vehicle is on fire .the fire started under the hood and completely burned the whole vehicle i am looking for a any information that would explain this thank you. *tr | |||
| 06/15/2005 | 94000 | 15 | 10/18/2001 |
| 1996 eddie bauer, ford explorer..the vehicle has operated fine for the past year, but in june the wipers, windows, interior lights, and some interior systems shut down, then come back on, then lock up again. after talking to my dealer, they tell me it likely the gem going out. they informed me that a recall had been made on 1999 models, but that it didn't cover 1996's. i've spoken to a number of other 1996 owners and have visited a number of explorer sites online and evidently this isn't an isolated incident. the nhtsa recall for the 1999's is identical to the problems i'm having...is there anything that can be done to correct this problem. the gem is an expensive replacement part and my mechanic says it shouldn't have went out in such a short period of time. the vehicle is mechanically perfect and is kept immaculate, but this problem is making me seriously question purchasing a new vehicle given all the electronic garbage that is placed on them nowadays. ford doesn't seem to respond to this complaint, just telling me that it isn't a recalled item and therefore isn't their responsibility. *nm | |||
| 02/03/2005 | 1 | 07/31/2001 | |
| Dt: contact stated in 02-05 the car started smoking while driving. the consumer pulled over and there was a fire under the hood. the car was destroyed. the fire department was called. the consumer reported of having no problems with the cruise control prior to this happening. the consumer was unable to determine what may have caused the fire. he was not sure if it was electrical or caused by the vehicle speed control:cruise control. *ak *nm | |||
| 08/26/2005 | 150000 | 1 | 05/15/1996 |
| 1996 ford explorer had spontaneous engine fire while parked and unattended. car had not been driven for 8 hours prior to fire. *jb | |||
| 04/23/2003 | 3 | 07/19/1992 | |
| 96 ford explorer: check engine light came on two weeks ago, one week later, battery stalled and required a jump, the power levels read normal. i checked the power distribution box and the fuses did not match owner's manual. two parts shops advised this could trigger fire, or a device to malfunction. per ford owner's manual, airbag & atbs impacted. i replaced the fuses to match the owner's manual. today, i took the car to a private shop, that worked on the electrical system earlier. the owner pulled an all data schema, which is quite different. how do i know which electrical schema is correct - the owner's manual, the other shops referred to, or all data? it makes a difference, 60a vs 30a fuses, different blank relays, etc. if the ford manual is correct, and i follow the all data schema, it could trigger fire or malfunction. vice versa, would be bad also. either way, consumers should be alerted? either to incorrect electrics in the ford manual, or to an incorrect all data schema used by mechanics? (i have asked ford, also, for a reply.) also - this is the second time in 6 months i have had issues with the check engine light, but no other symptoms. the first time, the mechanic replaced the cam sensor, and it eventually went off. he stated this warning light was insignificant, and referred only to emissions standards. (no visible emissions). i note that - per the owners manual again - this warning light can also be triggered by a monitoring, gps, or alarm device being installed in the vehicle. if i can find no other cause, how would i check for this, and do you have other records of this being the cause? the check engine light was also an issue, last spring. in april 02, the ford dealer in orlando replaced the idle air control, and the valve assembly-thro. check engine light was also an issue shortly after purchase; dealer replaced sensor assembly-egr, thermostat assembly. is there an associated recall, or does this fit other pattern? thanks! *jb | |||
| While driving interior lights comes on and off without manual operation. problem occurs within electrial system which causes door locks to malfunction. please give any further details. *ak | |||
| 30 | 05/01/1998 | ||
| I have a major short somewhere. i have to leave the drivers door open in order to get the car started. if the door is shut it will not idle. this has also happened going down the road and it will just die. (leaving you in a dangerous situation) cannot find anyone to tell us what the problem is. i am wondering if i bought a lemmon. | |||
| 1 | 09/01/1996 | ||
| Electrical fire from the interior systems console. | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 1 | 06/01/1996 | ||
| Battery leaked acid on to evaporation valve and caused corrosion. | |||
| Fire burned center of console, when battery was disconnected fire went out. *ak | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 08/20/2001 | 1 | 08/01/2000 | |
| The drivers side rear tire blew out at a low rate of speed ( sidewall failure), there was good tread left on the tire, the brake lights failed due to a after market alarm system that was installed by tapping in to the brake lights for power. dealer failed to mention any alarm system.*ak (tiresize: p2257015) | |||
| 03/05/2001 | 1 | ||
| Low beam on headlights fail to come on. other lights working. contacted manfacturer and informed no recalls. took to independent mechanic, and low beam was repaired. informed had a short in electrical wiring. mechanic could smell burning wires.*ak | |||
| 05/14/1999 | 04/01/1996 | ||
| Headlights initially failed to come on, then came on when dimmer switch was activated, then failed when vehicle hit bumps on road, then again when turn signals were used. | |||
| 05/10/1996 | 0 | ||
| Headlights will not go off unless consumer pulls the plug on the mirror, thinks it is an electrical short, but no one will help. *ak | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 04/30/2001 | 08/01/1995 | ||
| Vehicle stalls when weather is hot. rpm goes below 500 and will stall. dealer says they do not know what is wrong, however on numerous internet sites have found information relating to a faulty ignition device. this has been a problem for over a year, dealer said had to bring vehicle in when problem was occurring. vehicle is currently in service department. still no answer and cannot find out if the recall is being enforced.*ak | |||
| While traveling 60-65mph vehicle would not accelerate. would start to shimmy. then would die out. managed to pull over. would wait approximately 1/2 hr & restart vehicle. then, it would stall out again. been to dealership in cincinnati to check it out. also, in north carolina, but nothing was found at either dealership by mechanics. *ak | |||
| While driving experienced engine shut down at 40mph while accelerating onto hwy, dlr just prior replaced engine with mfr's new engine. *ak | |||
| 11/15/1995 | |||
| 813-972-7100 x7271: idle drops below zero; engine shimmies, then stalls in traffic; intermittent problem, mostly in bumper to bumper traffic. tt | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| After driving 1-2 hours with air conditioner on during hot weather and turning vehicle off, and return vehicle would turn over soon after engine would shut down. dealer has been contacted, but could not fine cause of problem. please provide further information.*ak | |||
| 04/01/1999 | 15 | 08/01/1996 | |
| Consumer states ignition switch has failed on numerous occasions.*jb | |||
| 2 | 12/01/1996 | ||
| Ignition switch shorted out. | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 06/02/2006 | 73852 | 1 | 09/25/1998 |
| Running taillights become dim then fail completely with the smell of burnt wiring, coming from the dashboard vicinity. on board computer shows no failure and front running/marker lights still operable. no other exterior lighting failure. *jb | |||
| 02/04/2005 | 174056 | 1 | |
| The truck was parked inside the parking lot and it caught on fire. no injuries reported. driver called the fire department to extinguish the fire. vehicle was towed and totaled by the insurance company. *ak | |||
| 12/25/2002 | 86568 | 1 | 04/15/1996 |
| Center console with computer info display caught fire while driving. | |||
| 04/06/1998 | 09/02/1996 | ||
| Electrical fire broke out in center console while vehicle was parked. | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 02/22/2000 | 1 | 12/01/1999 | |
| This loss is similiar to another previously reported. this loss is very similar in nature to the deactivation switch fire losses in the lincoln town cars. i have been told, and can not verify this, this same part is used in this vehicle, the bronco and the expedition. please contact john reutter for further details when needed. 727-848-3923 | |||
| 02/22/2000 | 1 | 10/01/1999 | |
| While driving my vehicle i noticed some smoke coming out from under the hood. i started to pull off to the side of the road when the entire engine compartment burst into flames. i got pulled over as quick as possible and opened the hood where i noticed the engine was completely on fire. i tried to put out the fire with a fire extinguisher, but the fire was buring too hot for me to get close, the fire dept arrived in less than 5 minutes and proceeded to put out the fire, at which time it was too late, the vehicle was completely burned up. i only had this vehicle for less then 4 months and had no work done to it at all and it just blew up on me. i just got out of the car in time before being severely burned myself. i did purchase a 3yr/36,000 mile warranty from the selling dealer at time of purchase whihc was suppose to be a bumper to bumper warranty. this vehicle was in exceptional condition, hense the reason i purchased it. i don't know what i am going to do from here, but i now find myself without a vehicle and thankfully without any physical injury, this incident could have possibly killed me and this matter should be investigated so this doesn't happen to anyone else. *ak | |||
| 04/14/1999 | |||
| Consumer started the truck up, but it wouldn't start. he noticed smoke cmming from under neath the hood. *ak | |||
| 11/08/1998 | |||
| While driving at 30 mph went to apply for the brakes on wet pavement and brakes didn't work. consumer hit a tree. pulling the vehicle from the tree there was smoke coming from under the hood and the vehicle caught on fire. *ak | |||
| 02/28/1997 | 09/21/1996 | ||
| The vehicle was parked and a fire started under the hood, near the engine. *ak | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 04/04/2008 | 143000 | 1 | 06/01/1996 |
| Tl*the contact owns a 1996 ford explorer. the contact started the vehicle and turned on the heater. he walked to his mailbox and returned to find smoke coming from the center console of the vehicle. all of a sudden, flames appeared from the console. he retrieved a fire extinguisher to douse the fire. the entire dashboard and underneath caught fire and he believed that the wiring harness under the dashboard may have been the cause of the fire. he did not contact the fire department or the manufacturer to report the fire, but he did contact his insurance company. the failure and current mileages were 143,000. updated 07/29/08 *bf updated 07/29/08. *jb | |||
| 03/21/1999 | 1 | 03/01/1999 | |
| Replaced all four tires at costco after tread comming off front tires exposing metal, spare tire still a firestone.( dot number: tire size: p235/75r15 ) | |||
| 11/01/1996 | 1 | 07/18/1996 | |
| Engine stalls at idle, due to on-board computer. | |||
| 11/13/1996 | 1 | ||
| Electrical short, consumer was driving on the interstate and noticed smoke coming from the center of the dashboard and above the windshield and the vehicle caught on fire in the dash. *ak | |||
| ELECTRICAL SYSTEM - WIRING - REAR COMPARTMENT/TRUNK | |||
| 50 | 03/01/1998 | ||
| This vehicle has been a lemon since i leased it and the ford motor company has done nothing to try and stop the problems. they have refused on all accounts to even right up a service complaint so there will be a record of the times i have taken it in for problems. this vehicle is dangerous, it should have been totally taken off the road years ago. the door lock in the rear goes up and down at random and it does it repeatly until i have to shut the car off because i,m afraid it will catch fire. the tires started wearing through when there was only 30,000. miles on them, and now it will not crank unless i hold the gear shift up past the p mark on the colum and i live on a flat paved road. the ford company said it was from parking on a hill. i live in south east ga, we have no hills.*ak( dot number: ) | |||