Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT - OTHER - LABELS
96V161000FORD MOTOR COMPANYfrom 12/15/1995 to 03/11/1996V (Vehicle)13477012/11/1996MFRFORD MOTOR COMPANY08/29/199609/03/1996571120
Defect SummaryThe certification labels on the involved vehicles has incorrect rear tire inflation pressure designations. this does not comply with fmvss no. 120, tire selection and rims for motor vehicles other than passenger cars.
Consequence SummaryIncorrect inflation pressures could cause premature wear of the rear tires. .
Corrective SummaryOwners will be provided with correct certification labels and instructions for installing these labels. dealers can install this label if the owner so desires.
NotesOwner notification:owner notification is expected to begin october 18, 1996. note:owners who do not receive the correct label within a reasonable time free of charge should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
816402/01/2000612338Information on 5r55e - 4r55e - 4r44e pump alignment tools. *tt06/07/2000
EQUIPMENT - ELECTRICAL
BC968896100110/01/199650546Information for when diagnosing concerns w/ factory installed cellular phones. *tt05/27/1997
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
0021310/16/2000618546Subject regarding climate control - eatc - blower motor control service tips. *jb04/16/2001
9919609/20/19996090087Information on identifying non-approved / alternate refrigerants which could cause safety, and performance concerns if installed in ford a/c systems. *tt03/08/2000
9920610/04/19996089649Concerns with burning odor or smoke, and / or rustling noise while blower motor is on. *tt02/11/2000
9915607/26/1999608435Some vehicles may exhibit a burning odor or smoke, and / or rustling noise occuring when the blower motor is running if leaves or foreign material enters the blower case. *tt12/01/1999
998805/03/1999606408Concerns or erratic or insufficient temperature control. *tt08/19/1999
973502/03/199751662Air conditioning- r-134a tracer dye installed in a/c system and three o-ring spring lock couplers- service tip. *jd06/27/1997
9622610/21/199650945Air conditioning - compressor failure - insufficient amount of refrigerant oil. *tw06/17/1997
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
9912906/14/1999606460Experiencing a whine / buzz type noise in the speakers of the entertainment radio or two-way radio on vehicles with an in-tank electric fuel pump. *tt08/24/1999
987304/13/1998601341Experiencing a whining / buzzing noise in the speakers of the entertainment radio or two-way radio. *tt07/24/1998
9751403/03/199751950Cd player- skips- high series console- normal driving conditions. *jd07/17/1997
9731202/03/199751672Cd player- skips- high series console- normal driving conditions. *jd06/27/1997
EQUIPMENT - MECHANICAL - WRECKER AND WHEEL LIFT DEVICES
985A1203/18/1998601010Recommended guidelines for towing behind recreational vehicles. *tt06/29/2000
814902/01/2000612328Subject regarding neutral tow inoperative after gem replacement. *tt06/07/2000
1338810/01/1999609664Vehicles equipped the neutral tow feature, be aware that when the neutral tow feature is enabled and the customer places the vehicle into the neutral mode, the neutral tow indicator will go out when the gem goes to sleep. *tt04/05/2000
1322209/01/19996090598Information regarding neutral tow kit available. *mjs03/21/2000
708309/01/19996090438Information regarding neutral tow kit availability. *mjs03/20/2000
EQUIPMENT - OTHER - LABELS
00L0909/01/2000618532Subject pertaining to supplemental tire inflation label. *jb04/16/2001

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
11/22/2010
 My wife and i are scared to drive our 96 explorer once we learned of all the recalls ( rear side glass, bad suspension, exterior lighting, headlights.) just to name a few i know of.
02/21/20101
 I did not receive a remedy or notification letter from ford about my safety defects on my 1996 ford explorer. what do i do now, is there still time to fix these defects? *tr
09/27/20081580001
 1996 ford explorer. vehicle keys only work infrequently. new keys from ford dealer continue to have the same problem. for safety, any individual needs to know that their vehicle key will operate reliably. if you feel threatened or are being followed and needed the security of entering and locking your vehicle but were unable this could result in a personal safety risk including death. i have found that the issue as described above is a common complaint from other owners and ford has refused to acknowledge the issue or correct it. having to leave a vehicle unlocked simply to allow entry is unacceptable. i might as well place a sign on my vehicle saying steal me. this problem has been ongoing for 3 years without a solution. new keys may work for a period of time and then simply stop working. they may even work later, it is not a key problem but a vehicle design issue. none of the keys operate the rear hatch, none of the keys operate the passenger door any longer even though there is no mechanical issue with either. the drivers door works approximately 50% of the time. these are not chip keys, there is no security issue in that regard. these are simply standard dealer cut keys. there is no distinguishable difference between keys and all have worked at times. again, the issue is the vehicle design. *tr
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
06/01/1996105/01/1996
 Air conditioner fan failed.
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
08/01/2003112/05/2003
 1996 ford explorer eddie bauer - cd changer, cd player fault. *ak
03/01/1996102/28/1996
 Radio failed.
06/20/1996206/07/1996
 Radio head/am-fm/cassette/cd failed.
EQUIPMENT - MECHANICAL - CARRIER/RACK
07/07/2001
 Cable holding spare up against vehicle was about to break. wiring was wearing out. contact dealer, and dealer stated it was wear and tear of vehicle.*ak
06/12/199910006/01/1999
 I bought this suv used and i thought i was getting a great vehicle, boy was i wrong. it has been one thing after another with this suv. please check all of my complaints this is an interior problem, these things cannot be caused by evey day use. the problems i am having are, back seat door handles are broke, the spare tire release broke the first time it was used, the air bag light went off and caused an inconvience to my family, the tires have been replaced and the alingment hasen't been right sense i've owned it, the back seat doesn't work properly, it will not release to fold forward, and the motor on the hatch hasen't worked properly from day one of my ownership. please help me with this matter. thank for all you do. margie hulsey. ml
01/15/2000
 Aaa came to replace the spare tire. turned the cable for the spare tire to come down. tire was lowered from storage area, reached up, and the cable broke. movement or the position of the cable could be rubbing up against the rim of the spare tire. contacted dealer and manufacturer. *ak
 Luggage rack attachments vibrate under normal driving conditions and partialy separated. *ak
 While driving vehicle under normal conditions luggage rack attachments vibrated, causing it to loosen and separate from vehicle. *ak
06/20/19960
 One end of back luggage rack came undone, causing rack to blow over and dangle off the side of the vehicle. *dh
EQUIPMENT - MECHANICAL - JACKS
09/01/1996107/01/1996
 Jack handle failed.
EQUIPMENT - MECHANICAL - WRECKER AND WHEEL LIFT DEVICES
03/01/199804/20/1996
 Explorers equipped with message centers have a potential for fire whenn using the towing harness.
EQUIPMENT - OTHER - LABELS
05/01/1997105/01/1997
 Label on door shows incorrect tire pressure.