Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, AIR - DISC - ROTOR | |||||
| 9845 | 03/02/1998 | 601264 | Availability of hub-mount brake rotor machining equipment. *yc | 07/15/1998 | |
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||||
| 12230 | 12/01/1998 | 615491 | All vehicles with antilock brake module concerns that require a module replacement, the technician must call for approval before removing and / or replacing the module. *tt | 01/17/2001 | |
| 7367 | 11/01/1999 | 610794 | Some vehicles equipped with four wheel anti-lock brakes (4wabs) may exhibit wheel speed parameter identifications (pids) which read n/a immediately or above 7 mph when viewed using the new generation star (ngs) tester. *tt | 05/15/2000 | |
| 13424 | 10/01/1999 | 609689 | Some vehicles equipped with four wheel anti lock brakes may exhibit wheel speed parameter identifications which read n/a immediately or above 7 mph. *tt | 04/06/2000 | |
| 980319 | 04/01/1998 | 603512 | Concerns with false abs activation while light braking at low speeds. *yc | 02/23/1999 | |
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT | |||||
| 980319 | 04/01/1998 | 603512 | Concerns with false abs activation while light braking at low speeds. *yc | 02/23/1999 | |
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE | |||||
| BC0533961108 | 11/08/1996 | 50775 | Instructions for diagnosing faulty abs sensors. *tw | 06/17/1997 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||||
| 15910 | 05/01/2002 | 637803 | Concerns with brake vibration, roughness and / or grinding noise, and excessive brake rotor corrosion. *tt | 12/06/2002 | |
| 15249 | 09/01/2001 | 625794 | Concerns with high brake pedal force to stop after rotor machining. *tt | 12/03/2001 | |
| 15168 | 08/01/2001 | 624668 | Some vehicles may exhibit an intermittent high frequency brake squeal noise. *yh | 11/08/2001 | |
| 99194 | 09/20/1999 | 6090082 | Information for servicing and diagnosing brake vibration, brake inspection, and brake friction material replacement. *tt | 03/06/2000 | |
| 985A11 | 03/18/1998 | 601009 | Service tip information regarding elimination of sanding rotors and drums. *yc | 06/17/1998 | |
| 96222 | 10/21/1996 | 50941 | Brakes - elimination of sanding rotors and drums - service tip. *tw | 06/17/1997 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||||
| 9814 | 01/19/1998 | 605562 | Subject regarding the availability of hub-mount brake rotor machining equipment. *tt | 07/09/1999 | |
| 985A5 | 03/18/1998 | 601003 | Hub-mount brake rotor machining equipment from rotunda is now approved for warranty and service use. *yc | 06/17/1998 | |
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | |||||
| 9889 | 04/27/1998 | 601240 | Some customers notice a grinding, whining, pulsing, or fluttering at the brake pedal at speeds below 19 km/h (12 mph). *yc | 07/14/1998 | |
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT | |||||
| 02176 | 09/02/2002 | 10008580 | Lamp-brake-invadvertent disabling of brake shift interlock. *mj | 08/05/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 12/09/2009 | |||
| We were lucky this time, we had the explorer in the shop and i got a call from the lead tech that stated while the were servicing the brakes no less than 3 lines rotted through, but*** the antilock controller sprung a leak and sprayed fluid all over the hot engine causing a small fire!!! no damage but we were lucky... | |||
| SERVICE BRAKES, AIR - ANTILOCK | |||
| 05/15/2003 | 1 | ||
| When applying brakes vehicle lurches forward. dealer notified.*ak | |||
| No summary provided by consumer | |||
| SERVICE BRAKES, AIR - ANTILOCK - WHEEL SPEED SENSOR | |||
| 02/27/1999 | 1 | 10/10/1997 | |
| Speed sensor failed. nlm | |||
| 02/23/1997 | 1 | 05/12/1997 | |
| Velocity censors in brakes failed. | |||
| SERVICE BRAKES, AIR - DRUM - SHOES/LININGS | |||
| 01/28/2005 | 79000 | 1 | |
| 1997 ford explorer. with malfuction car would not stop fast idellig after afer using cruise control. could not get it to stop caused the brakes to catch fire ad burn. due to trying to keep the car at a slow speed. till i was at asafe area were i could abtain help.*ak | |||
| SERVICE BRAKES, ELECTRIC | |||
| 02/01/1998 | 2 | 05/30/1997 | |
| The instrument panel does not illuminate all the guages properly, original instrument cluster replaced but the problem persist. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 03/24/2011 | 158143 | ||
| About a mile from an intersection i noticed the check engine light turned on. approaching the traffic light my brake pedal had lost pressure and went to the floor. i had to pump the brakes to get the vehicle to stop. i noticed some smoke coming from the driver side of the hood but thought it might be from the old pickup truck next to me. the light turned green and the vehicle sputtered suffering a loss of horse power but i was able to drive the car about 150 yards and coasted into a gas station where i parked at the far end away from the pumps. at this time i noticed more smoke and flames coming from the driver side of the hood so i went inside to ask for a fire extinguisher but the cashier said he had none. i then asked to him dial 911 because my vehicle was on fire. i went back to my vehicle and removed some paperwork from the seat and waited for help to arrive. i just had the vehicle serviced by covert ford on march 16, 2011 for the factory recall of the speed control deactivation switch, (brake pressure switch) which is what i believe cause the fire. i believe that when i had to pump my brakes to stop the vehicle the brake fluid was leaking onto the exhaust manifold. according to the fire officials at the scene there was no way to determine the point of origin of the fire but the damaged area is right below the brake master cylinder. (i have pictures and video). thank god there was no other damage to property or lives. i only had liability coverage so i signed the title over to the tow truck driver and lost my transportation. i bought the vehicle on april 19, 1999, took care of it for almost 12 years without incident and a week after having it serviced for a fire safety issue, it caught fire and burned. i put about 100 miles on it after it was serviced by the dealer before the fire began. | |||
| 09/10/2010 | 100000 | ||
| Ford 1997 explorer brake line failed. on my car last year and my friends this year. dangerous. | |||
| 04/21/2008 | 180000 | 1 | |
| My wife was driving our 1997 ford explorer when she saw white smoke come from under the hood. she was parked in mcdonald's parking lot. she called me telling me there was smoke coming from under the hood. i asked her if there was liquid running from the car and she said yes. it was clear and on the drives side. the next thing i heard was the truck was on fire. when i got to the body shop to see what the damages were i found the master cylinder completely melted away and the wire harness burnt. the vehicle is a total loss. *tr | |||
| 10/01/2004 | 1 | 06/13/2002 | |
| While driving brake failed completely. *bf there was no warning. *sc *jb | |||
| 53435 | 1 | ||
| Consumer complaining about grinding noise and pulsing at the brake pedal. dealership said that sensors are defective and needed replacement. also, dealership added that it's a common problem on the particular model. *la *mr | |||
| 01/01/1998 | 2 | 01/08/1997 | |
| As brakes were applied vehicle slowed and then pedal went to the floor of vehicle. | |||
| 02/14/1997 | 2 | 11/20/1996 | |
| Brake pedal goes almost to the floor and is hard. incidents happened at speeds below ten mph. | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 06/29/2006 | 45590 | 1 | 06/01/1997 |
| Turned into parking space at low speed. when brakes were applied vehicle surged forward and struck building trapping a lady between vehicle and building, killing her. gas was not applied at anytime, you could feel the anti-lock brakes trying to engage and the vehicle could not be stopped. *jb | |||
| 09/01/2004 | 90000 | 1 | |
| While driving on highway at 40 mph brakes failed to stop vehicle when depressed. vehicle stopped when it collided with another vehicle. driver sustained bruises, cuts, and whip lash. vehicle is currently with the insurance company awaiting a factory representative to investigate the brake failure. *ak | |||
| 12/05/2003 | 90000 | 1 | 06/01/2000 |
| While driving the abs engaged, which caused the truck to flip over. as a result the driver was ejected from the vehicle, then two seconds later, the vehicle caught fire. *jb the consumer contacted the manufacturer about the failure but the responded with a letter which said sorry there is nothing we can do for you at this time. *nm | |||
| 05/16/2003 | 52459 | 2 | 08/04/1997 |
| Preparing to brake for a corner on a rainy night, the anti-lock brakes locked the wheels and slid me into an oncoming traffic lane at about 35 miles per hour. the oncoming vehicle swerved and avoided a head on collision with me. about 20 seconds later down the road the anti-lock brakes locked again as i turned into my development and again i slid. vehicle has been serviced through its life and has a little over 52,000 miles on it. i could be dead right now had i not been a slower highway. it appears this problem has existed since the vehicle was produced after reading all of the complaints on this site. *jb | |||
| 07/01/2001 | |||
| Abs would engage during normal braking and on dry pavement. vehicle been to dealer on three occasions, and they were unable to locate the problem. feel free to provide any further information.*ak | |||
| 02/12/2002 | 11/01/1996 | ||
| Engine accelerated during braking to a stop. unable to stop vehicle with brakes. | |||
| 01/01/2000 | |||
| Vehicle never taken off road/dealer has no idea why all front end parts failed/dealer states it never should have happened with 1997 vehicle/ other expoloer owners i have talked with have similar front end problems / i feel there is something wrong with design or parts used in front end and abs system | |||
| 11/01/2001 | 1 | 11/01/1998 | |
| When applying brakes heard a grinding noise. dealer replaced both front hubs and sensors. *ak consumer stated the front brake sensors are confused, they think they are on wet pavement, when really driving on dry pavement.*slc | |||
| 10/17/2001 | 0 | ||
| Consumer was traveling about 35mph on road to pass another vehicle., and without prior warning, vehicle acellerated about 100mph. had foot on brakes, but vehicle was still running. consumer turned vehicle off. dealership was aware of problem. *ak | |||
| 08/22/2001 | 2 | ||
| Brakes would make a groaning sound and pedal would vibrate when applying brakes. vehicle was taken to dealer shop, and had both front caliper and pads replaced. but, still making noise. vehicle was returned to dealer shop. dealer informed consumer that abs sensor needed to be replaced. seeking assistance from nhtsa, is it normal wear for this part to go out under 40,000 miles. *ak *slc | |||
| 07/24/2001 | |||
| While consumer was driving on highway vehicle started to shift from side to side, and when consumer slammed on the brakes, vehicle started to smoke. please provide more information.*ak | |||
| 03/01/2001 | 2 | 05/01/2000 | |
| Abs brakes sytem would not shut off. abs brake system continued to function through dry weather any time brakes were applied.*ak | |||
| 02/01/2001 | 06/01/1999 | ||
| I have not been notified of any recalls on this vehicle by ford or the dealer. *ak | |||
| 03/27/2001 | |||
| Accelerator pedal had stuck while driving. this increased speed of vehicle while going 60mph. was trying stop vehicle by stepping on brakes. but, vehicle hit a building, tires were still spinning after impact. air bags failed to deploy. *ak | |||
| 01/14/2001 | 1 | ||
| While making a stop wheels locked up, causing vehicle to go into a spin, resulting in a collision. there were minor injuries. *ak the 4 wheel drive steering mechanism had been damaged. *yh | |||
| 01/30/2001 | 0 | ||
| While driving about 20 mph stepped on brakes pedal to stop, but brakes did not work, resulting in extended stoping distanc. this problem happened twice the same day.*ak | |||
| 5 | |||
| The brakes does not stop the explorer within any allowed time, even if one set of wheels are on dry payment. i have close to 3 collision because the vehicle would not stop, even though i did exactly what i was suppose to with abs brakes. *ak | |||
| 08/01/2000 | 1 | 08/01/1997 | |
| Was driving approximately 20mph through a construction zone. applied brakes (abs), and brake pedal went to the floor. vehicle failed to stop. rearended another vehicle. air bags deployed.*ak | |||
| 08/12/1999 | |||
| Experiencing on going problem with vehicle brake system; 1. abs light remain on, and 2. rear rotors wear excssively. faulty brake senor have been replace /repairs on four occasion by dealer and problem still reoccurring. please feel free to provide any further details: | |||
| 07/22/2000 | 1 | ||
| No summary listed for above vehicle. *ak | |||
| 07/12/2000 | 0 | ||
| While driving about 70 mph vehicle start vibrating. then, felt a pop on the tire where the abs light come on, and consumer kept control of vehicle with firestone tires. *ak firestone wilderness at p235/75/r15 *mw | |||
| While applying the brakes to the floorboard vehicle continued to travel. as result of brake failure, consumer was in an accident. air bags did not deploy, and driver sustained injuries. please provide further information. *ak | |||
| 1 | 07/01/1999 | ||
| Rear brakes are shot and the seat handle is broken. my dealer says that vehicle is not cover under my extended warranty. but, there is a tsb # 98-25-15 for the seat handle, and i can't believe that my brakes or rear rotors are warped. already they did replacethe front ones and they should have done the rear at the same time but they did not. now i am the one who has to suffer because of them. this should be a warranty item taht all there is to it. hope i here from some one but i dought it. *ak | |||
| 11/20/1999 | 1 | 08/01/1998 | |
| The brakes system failed to stop the truck going at only 30 mph as i approched a stop sign. i went right through the stop sign.immediatly after pulling over i applied the brakes again to check them and they worked fine.the dealer could not find anything wrong with the brake system.,other than to have the pads and shoes replaced because they were getting worn low .however i dont believe the problem of not being able to stop the vehicle was due to the brake pads or shoes but possible with the abs system or its components because the brakes all of a sudden didn't work and then worked again immediatly thereafter.the brake pedal did not go all the way to the floor as if fluid was lost and there was no grinding from the pads or shoes because they were not that low.the brakes just failed temporarily and luckly i was not in an accident but am afraid that if happens again i may not be so luck next time. *ak | |||
| Emergency parking brake doesn't engage when pushing all the way to the floor. the brakes are hard, but will slip out. dealership has been notified. *ak | |||
| 10/05/1999 | |||
| When brakes were applied the pedal collapsed, causing an extended stopping distance. dealer has repaired the vehicle. *ak | |||
| While consumer was driving and another vechicle hit him from the right side. consumer lost control because the brakes wouldn't hold. the car took him onto front steps of someone's house. *ak | |||
| 01/01/1999 | 3 | ||
| Ongoing / intermittent problem with front brakes locking up whenever vehicle makes a turn, and on three occasions vehicle would suddenly accelerate while at a stop position . vehicle been inspected by dealer, and nothing could be founded. can nhtsa help in this matter. *ak | |||
| 1 | 11/21/1998 | ||
| Consumer was traveling at 40 mph and upon depressing brake pedal vehicle continued to accelerate to 70 mph, causing extended stopping distance and unwanted speed. consumer therefore had to place the vehicle in park to stop the vehicle. consumer has contacted the dealer, consumer awaiting service from manufacturer. please provide any further details. *ak | |||
| 11/01/1998 | 01/03/1997 | ||
| While drving at 35mph and coming to a light consumer tried to stop. vehicle had enough time to stop, the pedal was normal and gave no signs of a problem. however, consumer hit vehicle in front. dealer has been contacted. *ak | |||
| 06/11/1998 | 0 | ||
| The abs light continues to go on and off, and from time to time driver feels a small vibration. *ak | |||
| 11/12/1996 | |||
| Brakes: brakes make squeaky noise, pads and rotors are wearing excessively. had pads and rotors replaced within a years time. *ak | |||
| 11/15/1998 | |||
| Consumer has been experiencing some problems with anti-lock brakes. when applying brakes, vehicle accelerated. the manufacturer has been contacted. *ak | |||
| 08/11/1998 | |||
| When brakes were applied in a panic stop the pedal went to the floor, resulting in extended stopping distance, causing a collision. driver sustained minor injuries. *ak | |||
| 07/18/1998 | 1 | 03/01/1997 | |
| Vehicle does not stop when the abs brakes are applied. also,there is extended stopping distance. the dealer cannot duplicate the problem. *ak | |||
| 03/13/1998 | 3 | ||
| Started applying brakes after going 30mph. vehicle did not slow down or stop. rearended several vehicles. upon impact, airbags did not deploy. left front wheel came off. prior to impact, cv joint made knocking noise when turning. took to dealer twice for knocking noise. *ak | |||
| 01/09/1998 | 6 | ||
| Consumer experienced brake failure when he began to apply brakes, the throttle will go up and the brakes will go flat, consumer was then sitting with his foot on the brakes doing 2000 rpm's, after coming to a complete stop. when he moves his foot the throttle goes down. consumer has had a number of close calls, he has taken vehicle to dealer six recorded times, and many times unrecorded. dealership--neill sandler--ford, lincoln, mercury--of 3699 airport highway, alcoa, tn.--423-970-2500. *ak | |||
| 09/24/1997 | 3 | 06/18/1997 | |
| Brakes failed intermittently. | |||
| 08/01/1997 | |||
| While driving applied the brakes and the vehicle would not stop, causing the vehicle to hit another vehicle. *ak | |||
| 05/05/1997 | 0 | 07/01/1997 | |
| Brake lost 3 times where the brakes went to the floor before stopping. the brakes slowed the vehicle down, but took a long time to stop. felt like a loss of power in the brakes. *ak | |||
| 01/03/1997 | 9 | ||
| When applied brakes failed to stop vehicle, excessive effort, shifted to park to avoid crash; intermittment problem; according to dealer, brakes are working normal, have not duplicated problem. *ak | |||
| Abs malfunctioned while driving, when accelerating experienced intermittent front wheel lockup, vehicle skidded, resulting in near accidents, no warning dlr can't recreate incidents and cannot fixed it. *ak | |||
| 10/11/1996 | |||
| When the applying the abs brakes the pedal goes all the way to the floor and sometimes foot will catch the gas pedal. the master cylinder was replaced at (150) miles or less. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 07/22/1999 | 2 | 07/19/1999 | |
| Vehicle experienced several engine problems, consumer stated that the engine sounded like no oil was in it when started, dealer has replaced gaskets, upper intake cam tensioner three times, and there was a coolant leak. left front door hinge replaced, it was making noise. power steering pump was replaced, it was noisy when turning the wheel. vanity mirror on driver's side would not close all the way and popped when opened, dealer replaced it. the right front of the vehicle was lower than the left front. brakes were squeaky, dealer replaced front brake pads and turned rotors. a tap noise was heard while playing cd's. vehicle experienced several transmission problems, while going over bumps and railroad tracks, transmission jumped out of gear, dealer intalled overhaul kit because the clutch had burned. 4 wheel drive was inoperable and made a rubbing/groan noise, when reversing and putting intor drive, consumer heard popping noise, dealer replaced rear transfer case flange and removed driveshaft. vehicle would not start, it would turn over, dealer found the pcm was not wiring, dealer replaced pcm. *slc | |||
| 08/16/2000 | 2 | ||
| Brakes squeal. *slc | |||
| 02/25/1998 | 2 | 02/01/1997 | |
| Vehicle would not start. on second occassion, took to dealer for diagnostics 4 times before actual problem was found. | |||
| 12/12/1997 | |||
| While driving at 45 mph, applied brakes, and they went straight to the floorboard. also, emergency brake didn't work at all, and consumer is having problems with the drive train. *ak | |||
| 10/01/1996 | |||
| Problem appears to be sporadic and initially, applying the brake pedal slowed the vehicle down. last incident caused engaging of parking brake, shifting to neutral and turning off ignition. | |||
| 10/20/1998 | |||
| Cruise control failed. also,brakes completely faded. vehicle stopped by turning engine off, stop made without power steering or brakes. | |||
| 03/20/1998 | 9 | ||
| Brakes fail continuously, causing loss of control. | |||
| 05/12/1997 | 2 | 05/12/1997 | |
| Back seats do not have a lock down mechanism to secure the bottom portion of the folding seats, resulting in incidents where children have were injured due to seats flipping up unexpectedly. | |||
| 12/26/1996 | |||
| While driving at approx. 55mph, noticed vehicle suddenly accelerated unintendedly to 70mph without pressing accelerator pedal, ran over 4000rpm's, acted as though in cruise, but it was not engaged, when applied brakes, seemed not to slow down, turned off ignition. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 08/22/2001 | 2 | ||
| Brakes would make a groaning sound and pedal would vibrate when applying brakes. vehicle was taken to dealer shop, and had both front caliper and pads replaced. but, still making noise. vehicle was returned to dealer shop. dealer informed consumer that abs sensor needed to be replaced. seeking assistance from nhtsa, is it normal wear for this part to go out under 40,000 miles. *ak *slc | |||
| 07/17/2001 | 1 | 07/01/1997 | |
| Failed annual veh.inspection due to defective front brakes. cause of failure extremely heavy rust in hub area that spread onto the outside rotor surface heavily damaging the rotor surface and brake pad. this was not a wear & tear situation as the inside pad and rotor were not damaged & showed no abnormal wear. mechanic reported seing this problem on a number of low-mileage ford explorers. he felt that this amount of rust was due to a defective casting.*ak | |||
| 11/20/1999 | 1 | 08/01/1998 | |
| The brakes system failed to stop the truck going at only 30 mph as i approched a stop sign. i went right through the stop sign.immediatly after pulling over i applied the brakes again to check them and they worked fine.the dealer could not find anything wrong with the brake system.,other than to have the pads and shoes replaced because they were getting worn low .however i dont believe the problem of not being able to stop the vehicle was due to the brake pads or shoes but possible with the abs system or its components because the brakes all of a sudden didn't work and then worked again immediatly thereafter.the brake pedal did not go all the way to the floor as if fluid was lost and there was no grinding from the pads or shoes because they were not that low.the brakes just failed temporarily and luckly i was not in an accident but am afraid that if happens again i may not be so luck next time. *ak | |||
| 03/27/1999 | 09/23/1999 | ||
| Vehicle experienced front end vibration . problem occurred at take off or slow down speed. been inspected by three different dealers, and informed that nothing could be found. also resurfaced front brake rotors and pads. *ak | |||
| 11/12/1996 | |||
| Brakes: brakes make squeaky noise, pads and rotors are wearing excessively. had pads and rotors replaced within a years time. *ak | |||
| 11/01/1996 | |||
| The brake pedal is too close to the accelerator pedal. in a panic stop situation, the drivers foot will depress the brake pedal fully and at the same time open the throttle over halfway, engine revs to nearly 3,000 rpm. i have nearly wrecked this truck on five different occasions. if one is a right foot heel and toe brake operator with a normal size adult shoe, this serious problem will happen. this has occurred since the vehicle was brand new. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 08/16/2009 | 13500 | ||
| Tl*the contact owns a 1997 ford explorer. while driving 25 mph she heard grinding and clicking noise when she applied the brakes. her mechanic replaced the brake pads and stated that they were worn. the failure mileage was 13,500 and the current mileage was 137,002. | |||
| 09/04/2002 | 5 | ||
| Consumer has taken vehicle back to dealer 4-5 times, and no one could find out why there was a roaring noise in driver's side and passenger's side wheels. after taking vehicle to goodyear, she was told that vehicle needed new brake pads and shoes. this would be the second set of brake pads and shoes put on this automobile. *ak | |||
| 06/10/2001 | |||
| Front and rear brake pads and shoes are prematurely wearing, cause unknown. please give any further details.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 2 | |||
| While driving serpentine belt came off, and driver lost control of the vehicle. also, when braking there was a grinding noise. *ak | |||
| 1 | 07/01/1999 | ||
| Rear brakes are shot and the seat handle is broken. my dealer says that vehicle is not cover under my extended warranty. but, there is a tsb # 98-25-15 for the seat handle, and i can't believe that my brakes or rear rotors are warped. already they did replacethe front ones and they should have done the rear at the same time but they did not. now i am the one who has to suffer because of them. this should be a warranty item taht all there is to it. hope i here from some one but i dought it. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - SHOES/LININGS | |||
| 1 | |||
| 3 of the 4 brake shoe linings came off of their metal supports when i had them inspected. i was told this was a common problem with the explorers. the ford garage said that my suv was out of mfg warranty. they were not reponsible. there is no recall on this problem.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | |||
| 12/01/2004 | 67000 | 1 | 09/01/1999 |
| Tl*the contact owns a 1997 ford explorer. he stated that in 2004 while the vehicle was parked he noticed transmission fluid leaking from the vehicle at 50,000 miles. a local mechanic stated that the brake lines were corroded. the mechanic replaced the brake line system for $880.00. in december of 2009, while driving the vehicle he noticed that the rear brakes were failing off of the vehicle. the mechanic stated that the rear brake line was corroded. the rear brake line was replaced for $135 00. the manufacturer took a report, but no assistance or call back was offered. the current and the failure mileage was 83,000. updated 2/17/10 *cn | |||
| 08/19/2006 | 60000 | 1 | 08/15/1998 |
| Brakes failed while backing up due to a hole rusted in the rear steel brake line that runs from the left rear wheel caliper to the right rear caliper. lost all braking. towed to ford dealer for service where brake line was replaced. told by service manager problem is not uncommon. this is on a 1997 ford explorer with only 60,000 miles. i have the old brake line ,which has minimal surface rust except for the center area that is held by a retaining clip to the top of the differential housing. i feel this is not a normal event and is not acceptable and was surprised to be told this failure is not uncommon! i had to spend $283.00 plus a towing fee to have a problem corrected, that i feel is a premature failure. i at first expected to find a blown caliper or a brake hose split, not a rusted out brake line. i do have the old brake line in my possession. *jb | |||
| 05/01/2002 | 2 | 12/01/1996 | |
| 1997 ford explorer developed two failures of the brake line.***no answer required***. *mr the consumers wife experienced a loss of brakes due to the failure of the brake line above the rear axle. the incident happened a second time, but there was no accident, both failures were caused by corrosion. *jb | |||
| 08/24/2005 | 116000 | 1 | 11/20/1996 |
| Brake failure leaving personnel residence (noted above). rear steal brake line burst leaking brake fluid and de-mobilizing brake system (pedal went to the floor, stopped the vehicle with emergency brake). leak was in the middle of the vehicle. brake line between the rear axle and spare tire. brake line was rusted away. local repair shop replaced the line. *jb | |||
| 07/12/2001 | 1 | ||
| While driving down a canyon lost all brake power and fluid. brake pedal went to floor. also, vent hose came out of rear differential, laying on top of brake line, and wore a hole in line. please add vin. *ak a worn hole in the rubber brake line caused the failure. *slc | |||
| 07/27/1998 | 2 | ||
| Fuel line broke which is located near exaust system manifold. consumer is very concerned for safety. *ak the fuel line bracket broke at the bracket on the left hand side of the engine by the valve cover, this was found be the strong smell of gas while the a/c was on. *slc | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||
| 07/22/2000 | 1 | ||
| No summary listed for above vehicle. *ak | |||
| 05/24/1998 | 1 | 03/01/1997 | |
| Vehicle was parked. was checking the oil & noticed fluid leaked onto garage floor. checked closely & leak was coming from master cylinder. took vehicle to dealer & was advised not to drive vehicle. problem with accelerator pedal sticking. needed cable change (2/24/98). consumer stated accelerator cable has been changed.*jb | |||
| 10/11/1996 | |||
| When the applying the abs brakes the pedal goes all the way to the floor and sometimes foot will catch the gas pedal. the master cylinder was replaced at (150) miles or less. *ak | |||
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | |||
| 06/13/2000 | 0 | 11/01/1997 | |
| Consumer could not reach the pedal. had talk to dealer about driving close to the air bag. dealer replied that she should buy a smaller car. owner wants ford to pay for pedal extensions. *ak *ml | |||
| 10/05/1999 | |||
| When brakes were applied the pedal collapsed, causing an extended stopping distance. dealer has repaired the vehicle. *ak | |||
| 1 | 06/01/1997 | ||
| The design of pedals are to close, causing acceleration, almost resulting in collision. *yc | |||
| 04/23/1998 | 4 | ||
| When making panic stops pedal goes to floor but hits accelerator pedal. this caused brakes & wheels to squeak. location of brake & accelerator pedals are too close. can cause an accident.*ak | |||
| 07/18/1997 | |||
| Gas pedal and the brake pedal are too close, causing misapplication of the pedal which resulted in an accident. *ak | |||
| 03/29/1997 | |||
| Appied the brakes and the vehicle acclerated. the brake pedaland gas pedal are too close together. when looking out the window can accidentally hit the accelerator pedal instead the brake pedal. *ak | |||
| Brake pedal is located too closely to gas pedal, it is easy to press on both at the same time. *ak | |||
| The brake pedal is too close to the gas pedal. consumer did not purchase vehicle because of this design. | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST | |||
| 08/25/1999 | 1 | 08/01/1997 | |
| Lost power assist to braking system during freeway rush hour. no warning of loss of power brakes. almost unable to stop in time. lost of power assist traced to loss of motor vacuum due to air filter clogged with auto transmission fluid. filter recieved auto trans oil from transmission fluid leaking from oil cooler. see service bulletin number 99-4-6, bulletin sequence number 477, date 9903, nhtsa item number sb60476. dealer says service bulletin does not indicate that air filter should be checked when repairing leak or that a clogged air filter can lead to loss of power assist to breaks. also note that the antilock breaking system will not work without the power assist. | |||