Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | ||||||||||||||||
| 00V072000 | FORD MOTOR COMPANY | from 09/14/1998 to 09/12/1999 | V (Vehicle) | 208903 | 04/15/2000 | ODI | FORD MOTOR COMPANY | 03/07/2000 | 03/13/2000 | |||||||
| Defect Summary | Vehicle description: multi-purpose vehicles equipped with 4.0l engines and all-time 4-wheel drive (a4wd) powertrains. the generic electronic module (gem) could experience a condition referred to as lock-up in which the gem controlled electronic functions (e.g., front windshield wipers, interior lights, 4x4 system, etc.) could not be turned on or, in some cases if the function is on, could not be turned off. | |||||||||||||||
| Consequence Summary | An inoperative windshield wiper system could affect driver visibility, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will install a resistor in the gem circuit. | |||||||||||||||
| Notes | Owner notification began april 15, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 0471 | 12/31/2004 | 04262 | 10008201 | Warning indicators-parking aid-reverse sensing system (rss) and forward sensing system (fss)-false activation of warning tone-service tips. *mj update. *tt | 07/23/2004 |
| 03181 | 09/15/2003 | 10004027 | Remote keyless entry (rke) - service tips. *tt | 11/14/2003 | |
| 13879 | 03/01/2001 | 620279 | Information on replacing a gem module on 4x4 vehicles equipped with 4.0l sohc, ohv and the neutral tow kit. *tt | 07/23/2001 | |
| 12227 | 12/01/1998 | 615488 | For all vehicles with generic electronic module (gem) concerns that require a module replacement, the technician must call for approval before removing and / or replacing the module. *tt | 01/17/2001 | |
| 13097 | 08/01/1999 | 6091896 | Some vehicles may exhibit no 2-step unlock or a false diagnostic trouble code b1834 (door unlock disarm output - cir) generated by the gem. *tt | 11/16/2000 | |
| 12916 | 07/01/1999 | 610745 | Some vehicles with automatic 4 wheel drive may exhibit multiple generic electronic module functional concerns (i.e. inoperative one touch down, chime, 4x4 shift motor, etc). *tt | 05/12/2000 | |
| 6905 | 09/01/1999 | 6090213 | Information on removing and / or replacing the generic electronic module (gem). *tt | 03/10/2000 | |
| 12824 | 06/01/1999 | 606896 | Concerns with multiple generic electronic module (gem) functional concerns (i.e., inoperative one touch down, chime, 4x4 shift motor, etc.) *tt | 09/07/1999 | |
| 6307 | 06/01/1999 | 606788 | Concerns with multiple generic electronic module (gem) (i.e., inoperative one touch down, chime, 4x4 shift motor, etc). *tt | 09/02/1999 | |
| 98246 | 12/07/1998 | 604059 | Ford motor company has released a new electrical grease ( f8az - 19g208-aa ) to reduce the possibility of moisture corrosion at the terminals. *yc | 03/16/1999 | |
| ELECTRICAL SYSTEM - BATTERY | |||||
| 0245 | 03/04/2002 | 636065 | Information regarding discharged battery charging service tips and guidelines. *tt | 11/05/2002 | |
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||||
| 13333 | 10/01/1999 | 6092154 | Some vehicles may exhibit fuse #18 in the fuse junction panel intermittently going open. *tt | 11/27/2000 | |
| 13062 | 08/01/1999 | 6091862 | Some vehicles may exhibit a condition with fuse #18 in the fuse junction panel intermittently going open. *tt | 11/15/2000 | |
| 996796 | 08/01/1999 | 608766 | Some vehicles may exhibit a condition with fuse #18 in the fuse junction panel intermittently going open. *tt | 12/03/1999 | |
| ELECTRICAL SYSTEM - IGNITION - ANTI-THEFT CONTROLLER | |||||
| 0162 | 04/02/2001 | 619266 | Vehicles equipped with passive anti-theft system (pats) may not start or crank. *tt | 05/22/2001 | |
| 99-6193 | 05/01/1999 | 607010 | Information on resetting the passive anti-theft system (pats). *tt | 11/03/2000 | |
| 12154 | 11/01/1998 | 613173 | Some vehicles equipped with pats (securilock) except certain models now have availability of fleet keys through rotunda. *mjs | 06/19/2000 | |
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||||
| 12916 | 07/01/1999 | 610745 | Some vehicles with automatic 4 wheel drive may exhibit multiple generic electronic module functional concerns (i.e. inoperative one touch down, chime, 4x4 shift motor, etc). *tt | 05/12/2000 | |
| 13352 | 10/01/1999 | 609645 | Vehicles with automatic 4 wheel drive may exhibit multiple generic electronic module (gem) functional concerns. *tt | 04/05/2000 | |
| 9913138 | 08/01/1999 | 609050 | Information on replacing and removing the generic electronic module (gem). *tt | 12/07/1999 | |
| 9912785 | 05/01/1999 | 607102 | Some vehicles may exhibit multiple generic electronic module (gem) functional concerns. *tt | 09/13/1999 | |
| 5705 | 03/01/1999 | 605194 | Vehicle exhibiting multiple generic electronic module (gem) related symptoms. *tt | 06/03/1999 | |
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||||
| 012113 | 10/29/2001 | 627774 | Some ignition switch lock cylinder assemblies may exhibit rougness and / or excess effort in turning, key does not fully return from start, a malfunction indicator lamp may illuminate with p0500, p1502 and u1039 stored in powertrian control | 02/22/2002 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| 99222 | 10/18/1999 | 6089681 | Subject on a wire harness terminal repair kit available for repairing electrical wiring harnesses. *tt | 02/11/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 12/19/2012 | |||
| The power locks will not unlock all the doors. the only door that will unlock is the front passenger. if the driver door shuts hard it will not open by the inside and outside handle. have to enter from the passenger side | |||
| 04/15/2011 | 220000 | ||
| Tl*the contact owns a 1999 ford explorer. while driving approximately 30 mph the contact attempted to activate the windshield wiper but it would not function. the vehicle was taken to an independent mechanic where the mechanic stated the generic electronic module needed to be replaced. the independent mechanic advised of a recall under nhtsa campaign id number: 00v072000 (electrical system: fuses and circuit breakers). the dealer was notified and stated the vehicle was not included in the recall and could not find any further information about the recall. the vehicle was not repaired. the approximate failure mileage was 220,000. | |||
| 04/15/2011 | 220000 | ||
| Tl- the contact owns a 1999 ford explorer. while driving approximately 30 mph the contact attempted to activate the windshield wiper but it would not function. the vehicle was taken to an independent mechanic where the mechanic stated the generic electronic module needed to be replaced. the independent mechanic informed the contact there was a recall under nhtsa campaign id number: 00v072000 (electrical system:fuses and circuit breakers). the dealer was contacted and stated the vehicle was not included in the recall and could not find further information about the recall. the vehicle was not repaired. the approximate failure mileage was 220,000. ds | |||
| 02/17/2011 | 200000 | ||
| Tl-the contact owns a 1999 ford explorer. the contact stated that after placing a new battery in the vehicle the anti-theft system doesn't recognize his keys any longer. he was unable to start the vehicle up, the keys will turn but the engine will not rev up. the vehicle has not been inspected by a dealer nor has it been repaired. the failure and current mileages were approximately 200,000. tb | |||
| 10/10/2009 | 170000 | 1 | |
| Tl* the contact owns a 1999 ford explorer. while proceeding from a complete stop at 10 mph smoke began emanating from the steering column. a warning indicator illuminated on the instrument control panel for a very brief period of time. he continued vehicle operation. the vehicle was taken to an independent mechanic for inspection. the technician was unable to duplicate the failure. the failure mileage was 170,000. the current mileage was 175,000. updated 12/08/09. *lj updated 12/10/09.*jb | |||
| 05/26/2008 | 75000 | 1 | |
| I drive in the afternoon to the store. then i park my car in the store parking. 30 minutes before i arrived, heard in the store, that are looking for the owner of a ford explorer. when i came, my car was in fire. the firefighters arrives and finish the fire. the car lost in all the parts. *tr | |||
| 04/01/2008 | 89999 | 1 | 12/15/2007 |
| Tl*- the contact owns a 1999 ford explorer. when arriving home from the store the vehicle was parked and minutes later the vehicle went up in flames. the fire came from under the hood of the vehicle. two explosions occurred before the fire department came to put out the fire. the fire marshal advised that an electrical issue was the source of the fire. the failure mileage was 89,999, and the current mileage was 90,000. | |||
| 12/27/2007 | 112696 | 1 | 04/26/1999 |
| Upon starting the car, the left turn signal remained lit solid on instrument cluster and smoke poured from the steering column. smoke continued after key was removed in off position. was concerned that fire would start. disconnected battery cable and towed truck to dealership. dealer inspected and replaced multifunction switch and wiring harness. dealer said harness connector was cracked. *tr | |||
| 08/25/2007 | 87455 | 2 | 08/01/2003 |
| Tl*the contact owns a 1999 ford explorer. while idling at a traffic light, the left turn signal blinked four times and then became stuck in the on position. the contact noticed fumes coming from the hazard light button. the dealer stated that the multi-function switch failed. the vehicle has not been repaired. the current mileage was 87,475 and failure mileage was 87,455. | |||
| 07/10/2006 | 101000 | 5 | |
| When i use my turn signal white smoke comes out of the steering column out of the hole for the hazard button. i called my dealer which informed me no recalls on my vehicle for this problem, and agreed most likely it is the multi function switch. i called the ford hotline listed on campaign id 00v07200 and the customer service person also stated this vehicle has no recall. what is ford going to do about this? so if the dealership says it will cost $500 for a defective parts & labor that was recalled from a specific batch but not from my batch and it is the same problem is that fair? what is my recourse? *nm | |||
| 02/24/2006 | 79000 | 22 | |
| Gem module (vehicle gets locked into 4 wheel drive or will not exit 4 wheel drive nhtsa campaign id number: 99v06200. *jb | |||
| 02/14/2003 | 1 | 01/01/1999 | |
| Dt: the contact owns a 1999 ford explorer. the vehicle was inside of the contact's mothers garage the night that mother's house caught on fire. the cause of the fire was unknown, but is still under investigation. this occurred on february 14, 2003. the fire department was contacted because the house burned down, and was currently doing an investigation on the house. the house insurance company also did an investigation , but it was left undetermined. the vehicle completely burned. could not even tell what color the vehicle was. there where no indicator lights on prior to this. the cruise control was working before this happened. the vehicle had not been driving unusually. the vehicle had been parked about three to four hours before it caught on fire. there where two deaths in this fire and one person injured. the fire was reported to the police. the fire department stated that the fire was started in the back part of the house. it has been undetermined of what caused the fire. the kitchen appliances were inspected and not found to be the cause of the fire. *ak | |||
| 09/01/2002 | 4 | ||
| Dt: noticed problems with vehicle on september 1, 2002. there was an electrical problem because the light for the air bags was always on. the windshield wipers turned on and off by themselves. this happened so often that it could cause an accident. took vehicle to the mechanic for the brakes because they were making noise, and had to pump the brakes in order to get the vehicle to stop. *ak the driver's side power door lock does not lock. the rear passenger side door cannot be opened from the inside. *nm | |||
| 06/02/2005 | 72741 | 1 | 01/01/1999 |
| Dt: the contact owns a 1999 ford explorer. he states that while driving he noticed smoke was coming from steering column. this did happened three or four times. took vehicle to the dealer, and they replaced the multi-function switch (turn signals, windshield wiper, and headlight dimmer module). he has found complaints for this problem on the nhtsa website.*ak the multi-function switch burnt and was replaced. *tt *nm | |||
| 04/13/2005 | 71645 | 1 | 01/31/2005 |
| Consumer noticed white smoke coming from the steering column whenever the left turn signal was used. consumer anticipates a fire if this issue continued. the dealer was not notified at this time. *jb *bf *nm | |||
| 01/30/2005 | 50000 | 1 | 03/09/2001 |
| My 1999 ford explorer was parked, locked, with no key in the ignition. in my garage on january 30, 2005. when we smelled smoke, looked in the garage, and found extreme smoke coming from under the hood of the car... i phoned 911, and the operator advised us to get out of the house and do not attempt to get the car out of the garage. we went outside and waited for the fire dept. 5 fire trucks came and put out the fire..... but the car was burned completely, and also the garage and all of it's contents are a total loss.... my house is also damaged, due to soot, and smoke.... i am 65 years old, living on social security, i am a 44 year type 1 diabetic... this has caused me immense problems.... i would appreciate any help you may afford me..*jb | |||
| 10/10/2004 | 59000 | 15 | 08/07/2003 |
| Mult-ifunction switch malfunction. when i use the blinker it will pause momentarily and then it will smoke. this is a problem ford knows about and has recalled on 3 manufactured lines of 99 explorers but not mine. so they refused to fix it. *jb | |||
| 04/25/2004 | 6 | 10/01/2002 | |
| While driving in inclement weather windshield wipers failed. this caused poor visibility to the driver. consumer was able to maintain control of the vehicle ,and drove it to a private mechanic, who determined that a gem module needed to be replaced. *ak the vehicle's power windows, 4 wheel drive and dome light have also stopped working. *nm | |||
| 2 | |||
| While driving consumer noticed that check engine light illuminated and stayed on during the duration of the drive. technician replaced a cracked engine head/heater core/four different sparks plugs/ gaskets, and filled and changed the oil. *ak | |||
| 03/02/2000 | 11 | 07/31/1999 | |
| Several problems with 1999 ford explorer eddie bauer edition. *mr when the vehicle was turned right, the windshield wipers would come on, the right rear tire had blown, there was a whine noise, a leaking on the garage floor along with a burning smell when the vehicle was shutoff, it was discovered the front axle seal needed to be replaced. check engine light had come on and the heat gauge showed hot, the dealer determined it was the thermostat. the engine surged, the light emitting the display had gone out, there was a problem with the right front hub assembly/axle seal. *scc *jb | |||
| 09/16/2003 | 80000 | 1 | 03/01/1999 |
| When i attempt to use my turn signal, smoke begins to come out of the steering column at the hazard light switch. i then have to blow it out. *jb | |||
| 08/09/2003 | 54000 | 2 | 12/10/2000 |
| 1999 ford explorer. turn signal multi-function switch shorts out, causing smoke to pour out of steering column. when i contacted ford regarding this $300.00 repair, the service tech said he has seen it before and knew exactly what was wrong.*ak this has happened twice and we are now scheduled to go in for repairs. | |||
| 04/27/2000 | 8500 | 10 | 06/01/1999 |
| The oil pressure gauge shorted out, the air bag wiring harness, front axle seals, brake caliper pads, brake line, power door lock assembly and multi function switch assembly were all replaced. *ts the timing chain, tensioner, idle air control, valve intake gaskets and the seats which ripped were also replaced. * jb | |||
| 02/13/2003 | 37000 | 1 | |
| The vehicle caught on fire, consumer was informed there was an electrical problem.*jb | |||
| 11/21/2002 | 59000 | 02/13/2000 | |
| I have had several problems w/ the multi function switch. first, my wipers would randomly turn on. the dealership fixed the problem. next, the wipers would not turn on when it was really cold. the dealership could not replicate or fix the problem. next, the wipers could not reach full speed. at 35,000 miles, we forced the dealership to replace the mfs under warranty. finally, at 59,000 miles, white smoke started spewing from the mfs. after calling the dealership, i had the car towed and the mfs replaced. when i complained, the dealership referred me to the ford complaint line. their response was unacceptable | |||
| While driving the vehicle the dash light illuminates all light activated. the lights blink on and off, the windshield wipers stop working, the turn signals are erratic. nlm | |||
| 11/30/2000 | |||
| While merging vehicle did not respond to acceleration. traveling about 35 mph vehicle exibited a sluggish acceleration, and then a sound that resembled a stick shift not changing gears. pulled off road, turned off vehicle, and restarted and proceeded home. drove to dealer following day, and dealer said vehicle was safe to drive. has not shut off, but one time. however, has shown acceleration problems. recalls # 00v72000/ electronic problems99v062001/ cruise control cable failure. *ak | |||
| 08/14/2000 | 02/01/2000 | ||
| Consumer received recall 00v072000. contacted dealer who refused to correct problem .*ak dot# vdhl. consumer is having difficulty obtaining recall repair for the firestone tires. *slc | |||
| 08/09/1999 | 6 | ||
| The main computer was shut down due to a faulty ignition switch. this failure may be the cause of other electrical components to fail. the airbag connectors were cracked under passenger seat causing failure. vehicle has been taken to dealer 4-5 times. *yc | |||
| 03/17/1999 | 4 | ||
| On four occasions the electrical system failed causing the windshield wipers & windows inoperable, on one incident the windshield wipers failed almost resulting in collision in bad weather condition. *yc | |||
| 05/14/1999 | 1 | 02/05/1999 | |
| Vehicle experiencing unknown intermittent electrical problem which causes several components to fail. mjs | |||
| 4 | |||
| While driving everything that was electrical stopped working, including steering/lights/windows and door locks, also, engine shutdown, almost causing the consumer to get into an accident. dealer has been contacted. *ak *ml | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 2 | |||
| When driving, alternator would steadily decrease the power of vehicle. this causes the vehicle to eventually shut down, the vehicle has been taken to the dealership several times and had alternator replaced each time. *tt | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 05/27/2005 | 5 | ||
| Dt: contact states the inside lights, windshield wipers, and the power windows would not work. also, the outside light would not go off when the vehicle was shut off, causing the battery to run down. there was a recall on this vehicle regarding the generic electric module, but this specific vehicle does not fall under this recall campaign.*ak | |||
| 04/01/2002 | 4 | ||
| Vehicle had 4 electrical system failures. the battery was replaced four times under warranty. also when the vehicle is hot, the transmission does not shift positively from low to intermediate. *jg | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 06/04/2008 | 99589 | 1 | |
| Tl*the contact owns a 1999 ford explorer. the contact stated that the gem controlled electronic function failed, which caused the windshield wipers to stop working. the dealer stated that they didn't know anything about in nhtsa campaign id number 00v072000 (electrical system:fuses and circuit breakers), although the failures were identical. the contact would be responsible for the repair costs. as of october 3, 2008, the vehicle has not been repaired. the failure and current mileages were 99,589. updated 05/08/09. *lj updated 05/11/09.*jb | |||
| 05/08/2006 | 95204 | 1 | 08/31/1999 |
| Dt*: the contact stated the windshield wipers, power windows and ignition warning chime failed due to the gem circuit. there is a nhtsa recall, # 00v072000, regarding the fuses and circuit breakers. the vin was not included in the recall. | |||
| 10/20/2005 | 40100 | 10 | 07/12/2004 |
| Experiencing windshield wiper problem.....wipers turn on without activating the switch, and sometimes i can't turn them on when its raining......a safety problem. a march 2000 recall #00v072000 did not include my vin # therefore ford will not pay for the repair. new multifunction switch installed by dealer at my expense. recall should be expanded to include more vehicles. *nm | |||
| 03/02/2000 | 11 | 07/31/1999 | |
| Several problems with 1999 ford explorer eddie bauer edition. *mr when the vehicle was turned right, the windshield wipers would come on, the right rear tire had blown, there was a whine noise, a leaking on the garage floor along with a burning smell when the vehicle was shutoff, it was discovered the front axle seal needed to be replaced. check engine light had come on and the heat gauge showed hot, the dealer determined it was the thermostat. the engine surged, the light emitting the display had gone out, there was a problem with the right front hub assembly/axle seal. *scc *jb | |||
| 01/01/2002 | 41000 | 4 | 03/07/2002 |
| The consumer states that there are problems with the left turn signal. the consumer states that the left turn signal was placed on, and stayed on for about 10 seconds and stopped blinking, but the arrow(left) was still illuminated. immediately after smoke began coming from the steering column. the dealer suggested it was a fuse. the consumer feels there should be a recall. *ts *scc *nlm | |||
| 02/01/2002 | |||
| Brake lights remain illuminated after vehicle has been shut off, dealer has yet to be contacted, please provide further details.*ak | |||
| 1 | 03/01/2001 | ||
| Back up light on radio flicker on/off while driving. consumer fears that it may be a short that could lead to a fire. ford has not been contacted.*ak also, air bag light stays on sometimes. the interior lights over the rear seat failed. the consumer had contacted the dealer. *yh | |||
| 12/10/2000 | |||
| While signaling for a left lane change signal does not work. but, consumer can hear static coming from radio when signaling left. *ak | |||
| 1 | 03/12/1999 | ||
| Prior to recall windshield wipers came out of line and off track (00v-072). yh | |||
| 11/01/1998 | |||
| My family and i are afraid to ride in this vehicle. (dot number: vd tiresize: 235/75/r15) | |||
| 05/30/2000 | 1 | 08/01/1999 | |
| Vehicle experienced failure of the recall component (00v-072) which caused the windshield wipers to fail, consumer is not able to receive recall repair due to dealership problems. *mjs | |||
| 04/01/1999 | 4 | 03/01/1999 | |
| Upon pickup of vehicle after recall repair (00v-072), (99v-062), (99v-123), (99v-164) consumer notice a dent and scratched paint on the door of the vehicle. yh | |||
| 1 | |||
| Consumer gets two recalls regarding a secondary hood latch defect and the generic electronics module defect but consumer is not satisfied with the dealer and the recall procedures (99v-164) and (00v-072). yh | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 07/26/2006 | 4 | ||
| Steering wheel kept locking up. ignition cylinder needed to be replaced. *jb | |||
| 12/18/2002 | 20520 | 2 | 03/03/1999 |
| Spark plug wires failing. vehicle has only 20500 miles. resulted in severe vehicle bucking, misfiring, loss of acceleration, and unpredictable engine performance.two occurrences to tw0 different plug wires within 20 miles. number 3 and 7 aluminum heat shielded wires. | |||
| 01/15/2003 | 35684 | 3 | 12/09/1998 |
| Spark plug wires failing. vehicle has only 35000 miles. resulted in severe vehicle bucking, misfiring, stalling, loss of acceleration, and unpredictable engine performance. 3 occurrences to three different plug wires within 300 miles | |||
| 08/03/2001 | 1 | 10/05/2001 | |
| No throttle response and nearly stalling on occasion, due to a bad ignitions coil pack for the fourth cylinder. the bad coil was caused by anti-freeze leaking from the radiator. this caused cylinder 4 to die. | |||
| 09/04/2000 | 57 | 10/01/1999 | |
| The explorer would go dead unless i kept my foot on the gas pedal when starting up. the only way that i could get it to go was to floor the gas pedal in park. every time. *ak | |||
| 12/01/1998 | |||
| Vehicle fails to start on occasion; runs rough on occasion.. *ak | |||
| 08/15/2000 | 2 | 08/01/1999 | |
| Vehicle wont start due to failure with ignition system and anti theft system | |||
| 12/20/1999 | 5 | 10/05/1999 | |
| 3 times(once in dec, jan, jul) vehicle stalled out, and would not restart. vehicle was towed to dealer. on all 3 incidents, dealer claimed defect was caused by parts relating to ignition. *ak the vehicle had stalled two more time and was towed to the dealership. the consumer states that the vehicle is no longer reliable and the problem is beyond repair. *yh | |||
| 08/13/1999 | |||
| Car will not start . also, consumer smelled gas fumes. took car to the dealer, and they told huim there was nothing wrong. *ak | |||
| 08/04/1999 | 1 | 06/01/1999 | |
| Key would not turn on ignition. car towed on flatbed truck to dealer in traverse city michigan. i regard this as a serious safety issue. we don't want cars failing to start and needing to be dragged across pavement due to locked 4 wheel drive. if this happened at night, on a bridge,etc., could cause major accidents, or abductions. i am disallusioned that an ignition switch could fail after 2300 miles. tow trucjk operator said he had towed three new ford products in a 2 week span to dealer with same ignition switch failure. i would like this investigated and a safety recall issued if facts warrant, thank you. | |||
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||
| 06/15/1999 | 1 | 04/01/1999 | |
| Vehcile will hesitate to stall when turning a corner or taking off. dealer said it was a computer problem which they were aware off, but insisted that there was no remedy at this time.*ak | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 03/01/2000 | |||
| Ignition switch will not start engine when inside ambient air temp is hot from sitting in the sun, dealer refused to inspect or fix, veh still under full warranty. *ak | |||
| 02/07/2000 | 11/01/1998 | ||
| The ignition switch comes out of the steering column while the key is in the run position. | |||
| 04/12/1999 | 1 | 01/10/1999 | |
| Key hard to turn in ignition. nlm | |||
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||
| 6 | |||
| Consumer states that vehicle sometimes does not start, however after days and hours it would start on its own. *slc | |||
| 08/21/2000 | 2 | ||
| Vehicile started on with ignition switch. his grandson was inside of vehicle, and rear back window came up, and grandson stuck his head outside of the window and the window came up. owner came out just in time to release the window.*ak the dealer replaced the electric start system. the main problem was the automatic start system which starts spontaneously without using the key pad. the vehicle started several times without notice. *yh | |||
| ELECTRICAL SYSTEM - STARTER ASSEMBLY - SOLENOID | |||
| 06/24/2004 | 80016 | 1 | 05/09/2004 |
| I purchased my 1999 ford explorer in may of 2004 and within a month, i began experiencing problems with my transmission. more specifically, the vehicle would loose power while driving, the transmission could be heard shifting and also shifting movement was felt while driving. i took the vehicle back to rio valley in espanola, new mexico where i paid cash ($8700.00) and was told that i did not purchase the warranty and my vehicle needed a new transmission and it would cost me $3200.00 to have it repaired. i complained and was told that my gasket was sealed with a sealant that went in to my gaskets and damaged my solenoid. i has just taken it for a transmission oil change and thought well that could be, however, after talking to the owner of hindi's oil stop, i felt certain that this was not the cause. rio valley ford did clean out the transmission a couple of times and charged me $340.00 and i was told that this was basically going to have a band-aid effect and i would ultimately need to get my transmission fixed. it was getting me around for awhile but lately the same shifting noises and feelings i had heard and felt are recurring. my overdrive light also goes of and on continuously sometimes while i am driving the vehicle. *jb | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 01/30/2005 | 51000 | 1 | 01/01/2001 |
| The truck was parked inside of the garage and it caught on fire due to cruise control. no injures reported. the fire department was called to extinguish the fire. vehicle was towed and totaled by the insurance company. *ak ....fire did extensiv edamage to garage and house. *ak | |||
| 08/19/2002 | 52518 | 1 | |
| Wiring harness malfunctioned, causing srs sensor lights to stay on.*ak *ph | |||
| 01/02/2002 | 52952 | 1 | 12/27/2001 |
| Electrical harness was found to be defective at the pcm connector resulting in sporadic dying and failure to start problems. this problem exists in the vehicle to this day despite several attempts to tighten the individual female pin connectors within the pcm connector. each attempt cures the problem from weeks to months, but in the end it comes back. as a side note, the airbag indicator light illuminated. it is assumed to be also due to this defective wiring harness. this is a dangerous dying condition and has resulted in several near accidents. *jb | |||
| 02/17/2003 | 1 | 01/17/2003 | |
| My air bag malfunction light came on and upon a ford certified diagnostic i was told there was a short in the system that controls the deployment of the air bags. in this case, the air bags will not deploy in the case of an accident. it was called a defective overlay harness that controls the voltage of the system. *jb | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 01/01/2007 | 13000 | 1 | |
| On january 31, 2006 after arriving home from work which is approximately 6 blocks from my home i noticed an electrical smell i thought that it was possibly my christmas lights on my home that i had not taken down then i felt the siding and insulation of my home to make sure that an outlet wasn't overloaded or hot i even came in and move my furniture to check the outlet closest to the driveway and didn't find any source of the smell. my boyfriend went out and removed the christmas lights and said he thought the smell was coming from the vehicle, at that time i just assumed that possibly it was a brake pad smell or something of that nature. this vehicle contained no after market stereo equipment it only had a professionally installed alarm system. after that incident the vehicle was driven approximately 35 miles round trip twice to a local town with no vehicle problems or smells. on the morning of january 1, 2007 i got in the vehicle and drove approximately 6 blocks to work i turned off the vehicle, gathered my belongings exited the vehicle, used the door locks to secure the vehicle clocked in at 5:55 a.m. and at approximately 6:15 i was called out of my work by a correctional officer telling me that my vehicle was on fire, it was noticed in a security camera by dispatch, a fellow worker used 3 fire extinguishers on this vehicle before the fire department arrived once they arrived they had to use several burst of water to bring the fire under control, the hood latch failed to work so they had to remove the hood with an axe because the tire well was still glowing from the fire, the fire was put out and it was a total loss. *jb | |||
| 01/25/2002 | 1 | 05/01/2001 | |
| The steering column started smoking as i used the blinker. the local ford service says that the clock spring in the air bag caught fire and damaged the steering column and possibly the air bag. this is not covered under warranty as it is a safty device. | |||
| 05/01/2001 | 0 | ||
| Airbag light came on dashboard. dealership is aware of problem. electrical system to computer was indicating that there was an airbag inside of door. but there is no airbag inside of door.*ak | |||
| 1 | |||
| Consumer upset because the recall (00s04) letter stated that a free loaner would be provided while the repair of the jumper harness installation and wiper switch were being done, unfortunately that was not the case and the dealer stated that if consumer wanted a loaner car he would have to pay the difference because ford will only reimburse dealer for $25.00 and they cannot rent a car for that amount. | |||
| 03/26/2000 | 11/01/1999 | ||
| Car crashed steering disabled, immediately went into flames. *ak | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 12/24/2005 | 100080 | 1 | 09/10/2004 |
| On starting the engine on my ford explorer, an alarm sounded and stated a light malfunction. i checked all the lights and they were ok. later, i was stopped at an intersection with my left turn signal on and the brakes applied. i then noticed a puff of smoke rise from around the emergency light switch from the steering column. i then noted that the turn signal was not working. the smoke stopped when i turned off the turn signal but when i turned it back on, there was another puff of smoke from the top of the steering columb. *nm | |||
| 07/06/2005 | 112000 | 1 | |
| Headlight switch and wiring harness burnt. car was parked, not running or lights on. car filled full of smoke. was lucky it did not set the car on fire. | |||
| 06/16/2005 | 52000 | 0 | 03/18/1999 |
| I have the same switch for cruise control operation on my 1999 ford explorer and am afraid that one day i will have a fire caused by its failure. this failure was reported on cnn on june 16, 2005. will there be a recall? | |||
| 03/04/2005 | 68500 | 1 | 08/30/1999 |
| While driving down rt.10 in whippany,nj my '99 ford explorer caught on fire. elieve it was an electrical fire - fire was behind the dash board. i saw flames coming from the passenger side on the floor and the car quickly filled up with smoke. i pulled off the road - called 911 - police and fire truck assisted me.*ak | |||
| 1 | |||
| Consumer stated while traveling dash indicator panel air bag indicator would flash throughout travel. dealer had been contacted. *ak | |||
| 10/14/2001 | 1 | 05/01/2001 | |
| No summary listed for above vehicle. *ak | |||
| 02/15/1999 | |||
| Instruments panel lights keep going out intermittently. vehicle been in dealer shop on four occasions, and still unable to locate problem. please feel free to provide any further details on this matter. *ak | |||
| 10/09/2000 | 1 | 07/01/2000 | |
| When i entered my truck i smell a sulfur burning smell, when i started the truck i noticed the interior dome light lit and smoke pouring out of the socket assembly. | |||
| 10/15/1999 | 2 | 03/01/1999 | |
| I was traveling at 3:00am on a freeway i was traveling about 70mph when the rear right tire began to shake i pulled to the right because my car began to lose control. i looked at the tire it was shredded. the tire was barely attached to the rim. this was a brand new car i knew something was wrong i called the dealer he said to contact firestone i took the tire in for inspection he could not find any reason for the rupture so i had to purchase a new tire. on 7/22/00 i had another tire go flat same area of the car the tire had a puncture in it i replaced it again. *ak( dot number: tire size: p235/75r15 ) | |||
| 06/20/1999 | 2 | 05/01/1999 | |
| All problems are electrical:wipers/washer failed-transmission shifted erratically-4wd failed to engage. after connector repairs, replacing 3 wire harnesses and pcm, problem has apparently been fixed--for now. wiper/4wd problems appear related to gem (general electronics module) and wiring harnesses. transmission shifting problems associated with pcm (powertrain control module). this problem occurred at 1150 and 2500 miles including 3 different visits to service dept. vehicle out of service nearly 3 weeks in 2 1/2 months of ownership. | |||
| 06/10/1999 | 50 | 12/01/1998 | |
| No summary listed for above vehicle. *ak | |||
| 02/24/1999 | 1 | 02/01/1999 | |
| I purchased this 99 explorer in february and already it has been in the shop several times for different defects including on the first day i bought the truck and took in home with 6 miles on it the transmission began slipping and eventually went out on the truck. since it was a saturday that this happened the truck sat till monday when the dealer had it towed back (i did notice transmission fluid on the ground).the dealer said this problem was due to a connector on the transmission fluid line not being sealed or tightened. i asked if there was damage to the transmission which they said it wouldn't be but this leads me to my next problem. the truck does not accelerate through the gears properly but ford says there is nothing wrong with after looking at it again. next it was in for the speed control cable which they sent a letter to me for but did not have the cable in stock and were suppose to disable the speed control until one came in. they did not disable it which was very hazardous safety wise. next the truck has been in because one of the speakers was blown and in fact after getting that one replaced the others sound just as bad as the blown one and the radio has never been turned past halfway. my latest problem is that my windshield wipers will come on sporactically at any time and stay on for about 30 seconds and i cannot turn them off seeing as i didn't turn them on. this happens about every 45 minutes to an hour. i have not been to the dealer about this because one i am very unhappy about the vehicle and am tired of finding another means for transportation while they fix my truck. i even asked for another truck but was told that there shouldn't be moe problems with the truck, this was after the transmission went on the first day i bought it. *ak | |||
| 04/01/1999 | 50 | 01/01/1999 | |
| The windsheild wipers begin running without the controls being activated. this will happen 2-3 times in a 30 minute driving period and can be associated with using the left turn signal, but also occuring at random intervals. it has been two weeks since i attempted to have it repaired and it is waiting for parts. this causes quite a distraction. | |||