Consumer Complaints


Fail datemilesoccurencesPurchase date
PARKING BRAKE
08/05/200565000704/20/1999
 Normal, light usage (11,000mi/y); scheduled maintenances performed. 1. rear axle seal(s) leaking. 2. front pinion gear seal leaking. 3. parking brake flooded with fluid from 1 or 2, not sure. 4. evaporative unit for ac defective, needs replacement. 5. lcd for clock/audio system defective. 6. rear window wiper motor failed twice. ------- manufacturer admits not usual wear/tear, but won't cover any portion of approx. $2000.00+ repair cost, nor even provide loaner. *nm
02/14/1999102/01/1999
 Consumer stated there have been numerous problems with the drive train, consumer began hearing an odd n oise in august 2000, and in april 2001, at that time dealer could not duplicate the problem, the dealership however did replace the driveshaft assembly, and the joint assembly spindle-arm, several months later the outer tie-rod ends were replaced, lower steering shaft which was leaking power steering fluid, the power steering pump and the rack and pinion, also parking brake does not release, and the cruise control cable was replaced, the check engine light illuminated.*ak *slc
03/01/1999
 One wheel emergency brake design isn't sufficient to hold on steep hills. *slc
02/01/2000802/14/1999
 Pe00020, orginial equipment with 1999 ford explorer, tire size p23575r15. while driving the front end shakes very hard, and on all tires there are lumps forming and making a whistling noise. *ak there was a constant noise in the front of the vehicle, dealer has replaced the following to remedy the problem: drivesahft, lower control arms, left upper ball joint, lower steering shaft on two occasions, front shaft, lower ball joints, outer tie rod ends, power steering pump and rack, left upper ball joint and finally the arm bushing that was hitting the frame. brakes were pulsating, dealer machined the front rotors. there was a delay in starting the vehicle, dealer stated this was normal. radio had no display lights, dealer installed a new radio. the rear brake light burnt out, dealer replaced the bulb. the parking brake sometimes would not release, dealer could not duplicate the problem. the check engine light illuminated. the rear wiper was not cleaning, dealer replaced the wiper arm and blade. *slc
PARKING BRAKE - INDICATOR LIGHT
06/11/200372586105/24/2003
 Rear windshield wiper motor failed. caused loss of visibility through back window. rear power window motor failed. accelerator pedal vibrates on acceleration. (usually while merging on to highways) parking brake indicator light does not always light when parking brake is active. rattle and vibration from catalytic converter cover. *jb